Insurance Account Associate - Client Growth & Service

Matt Stoken - State Farm Agent; Charlotte (MI); On-site; USD 30,000 - 40,000; Full time

Job summary

Matt Stoken State Farm Agent in Charlotte, MI is seeking an Account Associate to support daily operations, grow the office through customer relations, and act as a liaison between customer needs and agency departments. You will build a customer list, reach out, service policies, and assist with claims and policy changes.

This role emphasizes strong organizational skills, clear communication, and a customer-first mindset, with opportunities to learn insurance products and contribute to the team’s

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organization

Customer Service

Insurance Experience

Job description

Matt Stoken State Farm Agent in Charlotte, MI is seeking an Account Associate to support daily operations, grow the office through customer relations, and act as a liaison between customer needs and agency departments. You will build a customer list, reach out, service policies, and assist with claims and policy changes.

This role emphasizes strong organizational skills, clear communication, and a customer-first mindset, with opportunities to learn insurance products and contribute to the team’s