Insurance Account Associate - Client Growth & Claims

State Farm Agent; Auburn (AL); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

State Farm Agent in Auburn, AL is seeking an Account Associate to support daily business operations and customer success. You will grow the office through meaningful customer relations and act as a liaison between customer needs and agency departments.

You will proactively market relevant products and services to improve lives, manage accounts, assist with policy changes, and coordinate with underwriters to ensure timely policy issuance. This role emphasizes service excellence and teamwork.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Communication skills

Insurance experience

Job description

State Farm Agent in Auburn, AL is seeking an Account Associate to support daily business operations and customer success. You will grow the office through meaningful customer relations and act as a liaison between customer needs and agency departments.

You will proactively market relevant products and services to improve lives, manage accounts, assist with policy changes, and coordinate with underwriters to ensure timely policy issuance. This role emphasizes service excellence and teamwork.