Instrument Special Request Coordinator

St. Charles Health System; Redmond (OR); On-site; USD 55,000 - 75,000; Full time

Job summary

St. Charles Health System in Redmond, Oregon, seeks an Instrument Special Request Coordinator to receive, decontaminate, assemble and sterilize special request instrumentation for procedures. The role requires strong communication skills, one year of sterile processing experience, and certification (IAHCSMM or CBSPD).

You will manage case carts, inventory, and collaborate with OR staff and vendors, while upholding safety, confidentiality and policy compliance in a busy clinical setting.

Qualifications

• High school diploma or GED is required.
• IAHCSMM or CBSPD Sterile Processing Certification is required.
• Minimum of one year of sterile processing experience is required.
• Exceptional communication skills are essential.

Responsibilities

• Receive, clean, decontaminate and sterilize special request instrumentation.
• Assemble and sterilize instrument sets and case carts.
• Maintain inventory and ensure instrument throughput meets procedure schedules.
• Assist OR Specialty Coordinators and Vendor reps with special requests.
• Enforce hospital vendor policy and safeguard patient/service confidentiality.
• Cover for other Instrument Coordinators as needed.

Skills

Sterile processing

Communication

Confidentiality

Education

High school diploma or GED

IAHCSMM or CBSPD Certification

Job description

The Instrument Special Request Coordinator at St. Charles Health System (St. Charles Health System) is responsible for receiving, cleaning, decontaminating, assembling, and sterilizing special request instrumentation. This caregiver will also be responsible for distributing the special request instrumentation. This position does not directly manage any other caregivers.

Essential Functions and Duties

• Decontamination
• Sterilization processing
• Instrument assembly
• Case cart and procedure preparation
• Inventory management
• Equipment operation and inspection
• Manage special request instrument throughput
• Prepare special requests for next day procedures
• Report out special request needs
• Work with OR Specialty Coordinators on procedure special requests
• Work with Vendor reps on procedure special requests
• Enforce St. Charles Health System Vendor policy
• Manage facility to facility instrument loaners
• When necessary, manage disposable special requests
• Monitor instrument trials
• Work with Instrument Coordinator to replace lost/broken instruments
• When necessary, cover for Instrument Coordinator
• Supports the vision, mission and values of the organization in all respects.
• Supports Value Improvement Practice (VIP-Lean) principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.
• Provides and maintains a safe environment for caregivers, patients and guests.
• Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.
• Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate.
• May perform additional duties of similar complexity within the organization, as required or assigned.

Education

Required: High school diploma or GED

Preferred: N/A

Licensure/Certification/Registration

Required: IAHCSMM or CBSPD Sterile Processing Certification

Preferred: N/A

Experience

Required: One year of sterile processing experience.

Preferred: Two to four years of Sterile Processing experience. Experience with understanding IFU, sterilization, and handling of complex surgical instruments. Exceptional communication skills. Ability to understand and interpret complex medical terminology and the surgical schedule.