Instructional Systems Specialist (Content Developer)

U.S.-Immigration-and-Customs-Enforcement; Irving (TX); Presencial; USD 80.000 - 110.000; Jornada completa

Descripción de la vacante

U.S. Immigration and Customs Enforcement in Irving, TX seeks an experienced instructional designer to develop training materials for instructor-led, online, and blended formats.

You will guide content from needs analysis through evaluation using the ADDIE framework, collaborating with SMEs and stakeholders to meet deadlines and quality standards. The role requires expertise in Articulate 360, Captivate, and Camtasia, and a track record of delivering effective training programs in a fast-paced

Formación

• Bachelor's degree with at least 24 semester hours in work-related areas.
• Demonstrated experience designing materials for instructor-led, e-learning, and blended delivery.
• Proficiency with instructional design tools (Articulate 360, Captivate, Camtasia).
• Ability to apply ADDIE across full product lifecycle.
• Experience conducting needs and task analyses to identify performance gaps.
• Ability to evaluate training via learner assessments and data and revise content accordingly.
• Collaborate with SMEs to ensure accuracy and relevance of content.
• Use project management skills to balance SME input, customer requirements, and timelines.

Responsabilidades

• Design and develop instructional materials for multiple delivery modalities.
• Use instructional design tools to create engaging training content.
• Apply ADDIE to guide content from design to evaluation.
• Conduct needs and task analyses to identify performance gaps.
• Collaborate with SMEs to ensure accuracy and relevance of training materials.
• Manage content development with tight timelines and stakeholder input.

Conocimientos

Instructional design

Authoring tools

ADDIE lifecycle

Needs analysis

Evaluation & assessment

SME collaboration

Project management

Educación

Instructional design/education degree

Herramientas

Articulate 360

Adobe Captivate

Camtasia

Descripción del empleo

View Common Definitions of terms found in this announcement.

Organizational Location:

These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Office of Leadership and Career Development, in Irving, Texas.

These are non-bargaining unit positions. Please limit your resume to 2 pages. If more than 2 pages are submitted, only the first 2 pages will be reviewed to determine your eligibility/qualifications.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.

BASIC REQUIREMENT:

Degree: that included or was supplemented by at least 24 semester hours appropriate to the work of the position to be filled. The course work must have included study in at least four of the following five areas:

• Learning theory, psychology of learning, educational psychology: Study of learning theories as they relate to the systematic design, development, and validation of instructional material.
• Instructional design practices: Study of the principles and techniques used in designing training programs, developing design strategy and models, and applying design methods to the improvement of instructional effectiveness.
• Educational evaluation: Study of the techniques for evaluating the effectiveness of instructional/educational programs, including developing written and performance tests and survey instruments, and determining reliability and validity of evaluation instruments.
• Instructional product development: Study of the techniques appropriate for developing training materials, including identifying learner characteristics, specifying objectives, applying training strategy, validating training materials, and evaluating training.
• Computers in education and training: Study of the application of computers in education and training, including selecting appropriate computer software.

Submit a copy of your college transcript (unofficial is acceptable) or a list of coursework with hours completed.

IN ADDITION TO MEETING THE ABOVE BASIC EDUCATIONAL REQUIREMENTS, YOU MUST ALSO MEET THE FOLLOWING MINIMUM QUALIFICATIONS:

You qualify for the GS-13 grade level if you possess one (1) year of specialized experience at the GS-12 grade level or equivalent performing duties such as:

• Designing and developing instructional materials and training content for various delivery modalities, including instructor-led, e-learning, and blended learning programs.
• Using instructional design tools (e.g., Articulate 360, Adobe Captivate, Camtasia) to create engaging and interactive training content.
• Using the ADDIE model to shepherd an instructional product through the full product lifecycle.
• Conducting training needs analyses and task analyses to identify performance gaps and inform content development.
• Evaluating the effectiveness of training programs through learner assessments, feedback, and performance data, and revising content accordingly.
• Collaborating with subject matter experts (SMEs) to create content and ensure the accuracy and relevance of training materials.
• Using project management skills and tools to drive efficient content development effectively balancing subject matter expert's input, customer requirements, instructionally sound outputs, and tight timelines.

NOTE:

Ensure your resume includes your demonstrated performance in completing all phases of the ADDIE process to create training materials.

Qualification requirements must be met by the closing date of this announcement. Qualification claims will be subject to verification.

National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Current or Former Political Appointees:

The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR 315.707. Veterans, Peace Corps, VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click or contact the Servicing Human Resources Office listed at the bottom of this announcement.