Instructional Systems Specialist (Content Developer)

U.S. Immigration and Customs Enforcement (ICE)

Irving (TX)

On-site

USD 90,000 - 130,000

Full time

5 days ago

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Benefits offered by this job

Health insurance

Retirement plan

Thrift Savings Plan

Flexible spending account

Employee assistance program

Paid federal holidays

Personal leave days

Flexible work schedules

Telework possible

Tuition reimbursement

Transportation subsidies

Uniform allowance

Wellness programs

Fitness centers

Job summary

U.S. Immigration and Customs Enforcement (ICE) in Irving, TX, seeks an Instructional Systems Specialist to lead design, development, and delivery of training programs within OLCD.

You will apply the ADDIE framework to create engaging content across instructor-led, e-learning, and blended formats, collaborating with SMEs to ensure accuracy and impact. Responsibilities include designing high-quality training, measuring outcomes, and reporting on effectiveness.

Qualifications

Experience designing instructional materials and training content for multiple delivery modalities.
Proficient with Articulate 360, Adobe Captivate, Camtasia.
Apply ADDIE across full product lifecycle.
Perform needs analyses and evaluate training outcomes.
Collaborate with SMEs to ensure accuracy and relevance.

Responsibilities

Develop and implement training programs using ADDIE.
Create high-quality, engaging training with assessments.
Evaluate training outcomes and report results.
Design content using varied instructional methods.

Skills

Instructional design

ADDIE

Needs analysis

Content development

Project management

Education

Bachelor's degree in Education/Instructional Design

Tools

Articulate 360

Adobe Captivate

Camtasia

Job description

Summary

View Common Definitions of terms found in this announcement.

Organizational Location

These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Office of Leadership and Career Development, in Irving, Texas.

These are non-bargaining unit positions.

Duties

The Office of Leadership and Career Development (OLCD) is the lead office within ICE for leadership and career development. OLCD provides essential training and professional development opportunities to help ICE employees enhance their leadership skills and achieve career development goals. OLCD is comprised of instructors, facilitators, curriculum designers, accreditation specialists, technical experts, career development professionals, and administrative personnel that design, develop, and deliver training to support the development of the ICE workforce.

Serves as an Instructional Systems Specialist developing and implementing training programs using the ADDIE process.
Creates training that is high quality, legally defensible, and centered on maintaining student engagement through performance and appropriate assessments.
Creates, evaluates, and reports on training outcomes, and devise solutions to training problems.
Designs training content that uses multiple types of research-based training procedures.

NOTE: Ensure your resume includes your demonstrated performance in creating training content and completing all phases of the ADDIE process.

Requirements

Conditions of employment

You must be a U.S. citizen to apply for this position.
You must successfully pass a background investigation.
You must successfully pass a drug screen.
Males born after 12/31/59 must certify registration with Selective Service.
Requirements by Closing Date: Unless otherwise noted, you must meet all requirements by the closing date of the announcement.
Probationary Period: This is a full-time permanent position (Career/Career-Conditional appointment). Upon appointment to this position, you may be required to serve a one-year probationary period.

Qualifications

Please limit your resume to 2 pages. If more than 2 pages are submitted, only the first 2 pages will be reviewed to determine your eligibility/qualifications.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.

BASIC REQUIREMENT

Degree that included or was supplemented by at least 24 semester hours appropriate to the work of the position to be filled. The course work must have included study in at least four of the following five areas:

Learning theory, psychology of learning, educational psychology: Study of learning theories as they relate to the systematic design, development, and validation of instructional material.
Instructional design practices: Study of the principles and techniques used in designing training programs, developing design strategy and models, and applying design methods to the improvement of instructional effectiveness.
Educational evaluation: Study of the techniques for evaluating the effectiveness of instructional/educational programs, including developing written and performance tests and survey instruments, and determining reliability and validity of evaluation instruments.
Instructional product development: Study of the techniques appropriate for developing training materials, including identifying learner characteristics, specifying objectives, applying training strategy, validating training materials, and evaluating training.
Computers in education and training: Study of the application of computers in education and training, including selecting appropriate computer software.

Submit a copy of your college transcript (unofficial is acceptable) or a list of coursework with hours completed.

IN ADDITION TO MEETING THE ABOVE BASIC EDUCATIONAL REQUIREMENTS, YOU MUST ALSO MEET THE FOLLOWING MINIMUM QUALIFICATIONS:

You Qualify For The GS-13 Grade Level If You Possess One (1) Year Of Specialized Experience At The GS-12 Grade Level Or Equivalent Performing Duties Such As:

Designing and developing instructional materials and training content for various delivery modalities, including instructor-led, e-learning, and blended learning programs.
Using instructional design tools (e.g., Articulate 360, Adobe Captivate, Camtasia) to create engaging and interactive training content.
Using the ADDIE model to shepherd an instructional product through the full product lifecycle.
Conducting training needs analyses and task analyses to identify performance gaps and inform content development.
Evaluating the effectiveness of training programs through learner assessments, feedback, and performance data, and revising content accordingly.
Collaborating with subject matter experts (SMEs) to create content and ensure the accuracy and relevance of training materials.
Using project management skills and tools to drive efficient content development effectively balancing subject matter expert's input, customer requirements, instructionally sound outputs, and tight timelines.

NOTE: Ensure your resume includes your demonstrated performance in completing all phases of the ADDIE process to create training materials.

Qualification requirements must be met by the closing date of this announcement. Qualification claims will be subject to verification.

National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Current or Former Political Appointees

The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR 315.707. Veterans , Peace Corps , VISTA volunteers , and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs.

Education

Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree that included a major field of study or specific course requirements. Degree that included or was supplemented by at least 24 semester hours appropriate to the work of the position to be filled. The course work must have included study in at least four of the following five areas:

Learning theory, psychology of learning, educational psychology: Study of learning theories as they relate to the systematic design, development, and validation of instructional material.
Instructional design practices: Study of the principles and techniques used in designing training programs, developing design strategy and models, and applying design methods to the improvement of instructional effectiveness.
Educational evaluation: Study of the techniques for evaluating the effectiveness of instructional/educational programs, including developing written and performance tests and survey instruments, and determining reliability and validity of evaluation instruments.
Instructional product development: Study of the techniques appropriate for developing training materials, including identifying learner characteristics, specifying objectives, applying training strategy, validating training materials, and evaluating training.
Computers in education and training: Study of the application of computers in education and training, including selecting appropriate computer software.

Submit a copy of your college transcript (unofficial is acceptable) or a list of coursework with hours completed.

Additional Information

Promotion Potential

This position is at the full performance level.

E-Verify

DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.

Suitability

If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.

Background Investigation

To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet these standards, all selected applicants must undergo and successfully obtain and maintain a background investigation for Public Trust as a condition of placement into this position. This may include a credit check, a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

DHS offers competitive salaries and an attractive benefits package, including:

health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays.
Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers.

DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select 'Benefits.' Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We Will Review Your Resume And Supporting Documentation To Ensure You Meet The Minimum Qualification Requirements. If You Meet The Minimum Qualifications, We Will Use An Assessment Questionnaire To Place You In One Of Three Categories Based On Your Experience, Education And Training. The Competencies Or Knowledge, Skills, And Abilities Needed To Perform This Job Are: