Instructional Systems Designer

Metris Global; Charleston (SC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k)

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

STD/LTD Insurance

Paid time off

Paid sick time

11 paid holidays

Job summary

Metris Global is looking for an experienced Instructional Systems Designer to support USCG training initiatives in Charleston, SC. The role centers on designing and developing instruction aligned with SOPs and task orders.

Reporting to the Location Site Lead, you will craft design documents, storyboards, and assessments; ensure materials meet performance objectives; and collaborate with government and contractor teams to deliver quality training products.

Qualifications

• Master's degree or higher in IS/related field; 5 years’ experience may substitute.
• Minimum of two years’ ISD experience in course development.
• Proficient in Word, Outlook, Excel, PowerPoint, and Adobe/graphics tools.

Responsibilities

• Prepare design documents per USCG SOPs and task orders.
• Create storyboards/outlines for content development.
• Select delivery methods/media to support performance testing.
• Develop tests and practical exercises aligned to objectives.
• Perform formative/summative evaluations and revisions.

Skills

ISD process

Collaboration

Documentation

Communication

Education

Master's degree in Instructional Systems / Instructional Systems Technology / Instructional & Performance Technology / Education (with Educational Technology concentration)

Tools

Microsoft Word

Outlook

Excel

PowerPoint

Adobe Suite

Graphics software

Job description

Instructional Systems Designer

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Category

USCG

Description

Job Title: Instructional Systems Designer

Reports to: Location Site Lead in Charleston, SC

Schedule

Onsite /M – F, 8:30 a.m.- 4:30p.m.

Metris Global is a certified Service-Disabled Veteran-Owned Small Business (SDVOSB) dedicated to helping government identify and solve problems. Our concierge-minded team of special operations and interagency advisors provide professional services, full spectrum pre-deployment, and full mission profile (FMP) training exercises to achieve this mission. Our work has quietly saved lives and taxpayer dollars. If you are passionate about "Training Today's Warriors for Tomorrow's Threats", we would love you to join our Team.

Metris Global Values: Work Ethic – Passionate, motivated, proactive, attention to detail. Integrity – Unquestionable level of sound morale and ethical principles. Professionalism – Conduct oneself with the appearance, demeanor, humility, and competence. Loyalty – Commitment to doing what is in our best interest as a company and to our clients. Accountability – Humility, transparency, and responsibility. Innovation – There is ALWAYS a “better and more efficient way” to complete the mission.

Summary

Reporting to the Site Lead, the Instructional Systems Designer shall provide instructions design and development support in accordance with client-specific requirements and standard operating procedures.

Essential Duties and Responsibilities

• Prepare design documents in accordance with USCG SOPs and other requirements as specified in the task order under this contract.
• Prepare storyboards and/or outlines for content development in accordance with USCG SOPs and other requirements as defined in the task order under this contract.
• Select appropriate delivery methods and media to support development of human performance and testing of competencies.
• Prepare and structure tests and practical application exercises so these are reliable indicators that a learned has learned to perform the tasks identified in the objectives.
• Perform formative and summative evaluations, including pilot studies.
• Revise versions in accordance with feedback from reviews and data obtained in pilot testing.
• Develop plans for piloting training experiences developed under task orders.
• Develop reports on pilot studies usable in finalizing the training products.
• Participate in reviews.
• Ensure work and processes conform to USCG TRASYS SOPs, standards, and other requirements stipulated in task orders under this contract.
• Members shall demonstrate effective communication, collaboration, and teamwork with all government and contract team members.
• Other duties as assigned.

Supervisory Responsibilities

• Work independently or as part of a team to complete assigned tasks.
• Oversee the successful completion of ISD projects in accordance with Coast Guard Training System Standard Operating Procedures and Training Center specific policies.
• ISD professionals shall work effectively in a team environment.

Measurement of Performance

Completed and delivered tasks and work products will be, with the exception of government-caused delay or force majeure, in conformance with USCG Training Systems SOPs, timely, complete, and documentation shall, upon final acceptance, be free from technical or typographical errors 90% of the time. Products are also evaluated for their instructional and task effectiveness, as well as relevant focus. It is expected that products meet the desired instructional and task objectives and adhere to the desired focus/mission.

Qualifications

• Must possess either a Master's degree in Instructional Systems, Instructional Systems Technology, Instructional & Performance Technology, or Education (with a concentration in Educational Technology). Five years’ documented experience in a related field may be substituted for the educational requirement.
• Must possess a minimum of two years’ experience using the Instructional Systems Development (ISD) process in the development of courses and training interventions.
• Must be proficient in using the following software applications: Microsoft Word, Outlook, Excel, PowerPoint, Adobe Suites, and computer graphics programs.
• Task Orders under this contract may include physical requirements related to the work to be conducted, especially those at Government facilities or on vessels and platforms, persons conducting the task orders must be able to physically observe performance and climb ladders and/or other physical requirements associated with the work environment.
• May require E-qip background check/fingerprints.
• May require SECRET clearance (per task order).
• Successful SSBI background investigation (required).
• Must submit resume and OF-306.
• Employment is dependent upon government verification of candidate qualifications.
• We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Benefits

401(k) Medical Insurance Dental Insurance Vision Insurance Life Insurance STD/LTD Insurance Paid time off Paid sick time 11 paid holidays

Position Requirements

• Full-Time/Part-Time | Full-Time
• Position | Instructional Systems Designer
• Division | Metris LLC
• Number of Openings | 1
• Exempt/Non-Exempt | Exempt
• Hiring Manager(s) | Brenda Lenhardt
• Req Number | USC-21-00007
• Open Date | 9/1/2026
• Location | Charleston SC

About the Organization

Metris is a Service-Disabled Veteran-Owned Small Business (SDVOSB) founded by current and former members of the United States Special Operations and Interagency community headquartered in Orlando, FL. Established in order to provide the most well-rounded and realistic solutions to its clients, Metris brings the best-value proposition and true Subject Matter Expertise in all that we do.