Instructional Support-Student Assistant-1

C001 Dallas College; United States; On-site; USD 32,000 - 36,000; Part time

Job summary

Dallas College is seeking a part-time Student Assistant under the Federal Work-Study program to provide administrative, instructional, and specialized support across campus offices. You will greet visitors, answer phones, manage mail, perform data entry, and assist with events.

You must be an undergraduate eligible for Federal Work-Study, enrolled in at least six hours, and able to work on-site with potential for a hybrid arrangement after six months.

Qualifications

• Undergraduate student eligible for Federal Work-Study as part of financial aid.
• Must be enrolled in at least six hours for Fall, Spring and Summer semesters.
• Must be a U.S. citizen or eligible noncitizen.
• No prior institutional balance or blocks on record.

Responsibilities

• Provide administrative support, instructional support, mentor, or specialized support.
• Deliver excellent customer service to students, faculty, staff, and campus visitors as the first point of contact.
• Provide team support to colleagues to foster a collaborative work environment.
• Attend workplace regularly and adhere to the assigned schedule.
• Complete required training and professional development sessions.
• Support Dallas College’s mission, values, and goals.

Skills

Interpersonal communication

Customer service

Teamwork

Basic computer skills

Education

Undergraduate student eligible for Federal Work-Study

Enrolled at least six hours (half-time)

U.S. citizen or eligible noncitizen

Tools

Microsoft Office Suite

Job description

Position Type

Work Study Program

Weekly Work Hours

19.5

Compensation Range

H07 Hourly Rate $23.78

Hourly FLSA

United States of America (Non-Exempt)

Work Location

All positions are considered on-site roles. After six months of employment, some positions may be eligible to apply for a hybrid work arrangement based on job responsibilities, operational needs, supervisor approval, and Dallas College policy. Academic (Faculty) positions require an on-campus presence, even when teaching online courses, in accordance with state law.

Key Responsibilities

• The student assistant position will focus on administrative support, instructional support, mentor, or specialized support while offering educational and career growth.
• Shared Duties and Professional Conduct: Provides excellent customer service to all students, faculty, staff, and campus visitors, serving as a welcoming and helpful first point of contact.
• Provides team support to colleagues, fostering a collaborative and productive work environment.
• Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite.
• Completes all required training and professional development sessions to enhance skills and knowledge.
• Supports the mission, values, goals, and principles of the College.
• Performs additional duties/responsibilities as assigned by the supervisor.

Student Assistants roles

• Administrative Support - Student Assistant
  • Answer phones, greet visitors, and provide general information or direct inquiries appropriately.
  • Manage incoming and outgoing mail and small package deliveries.
  • Perform data entry, maintain records, and update databases accurately.
  • Assist with filing, scanning, and organizing documents.
  • Schedule appointments, meetings, and manage calendars as needed.
  • Prepare and proofread correspondence, reports, presentations, and other documents.
  • Assist with office supply inventory and ordering.
  • Provide support for departmental events, workshops, or special projects.
  • Maintain confidentiality of sensitive information.
• Instructional Support - Student Assistant
  • Provides direct support in academic labs and classrooms, assisting with setup, organization, and general student needs.
  • Addresses discipline‑specific questions from students, offering clarification and guidance related to course material or lab assignments.
  • Completes required Tutoring Certification after hire and provides one‑on‑one or group tutoring for specific discipline areas or lab subjects, reinforcing learning concepts.
  • Offers technical assistance on institution‑specific learning platforms, software, and equipment used for instruction.
• Specialized Support - Student Assistant
  • Completes campus/department‑specific projects that may require independent research, data compilation, or specialized software application.
  • Maintains strict confidentiality of all records, databases, and sensitive information associated with the assigned area, adhering to privacy policies.
  • Manages small‑scale research assignments or technical tasks, potentially involving data analysis, report generation, or system maintenance.
  • Responsible for operating certain specialized technical equipment or working proficiently in department‑specific software (e.g., graphic design, database management, specific industry tools).
  • Provides support to the assigned area during college presentations, workshops, and campus events, which may include setup, registration, and attendee assistance.

Minimum Qualifications

• Undergraduate student awarded federal work study funds in financial aid package. Must meet the Satisfactory Academic Progress standards set by Dallas College.
• Must be enrolled and certified in at least six hours (half time) for Fall, Spring and Summer semesters.
• Must be a U.S. citizen or eligible noncitizen.
• You must not have any prior institutional balance or blocks.
• Student must have transportation to off‑campus worksites.
• Completes required Dallas College professional development training hours.

Preferred Qualifications

• Currently enrolled as a student in good standing at the College and eligible for Federal Work-Study.
• Strong interpersonal and communication skills, with a commitment to providing excellent customer service.
• Ability to follow verbal and written instructions accurately and efficiently.
• Basic computer proficiency, including familiarity with common office software (e.g., Microsoft Office Suite).
• Demonstrated ability to learn and adapt to new technologies, systems, and departmental procedures quickly.
• Basic skills in technology related to the area of work and above-average knowledge of equipment and/or regulations in the assigned academic area.
• Completion of relevant coursework related to the department's function (e.g., Information Systems, Human Resources, Office Administration, specific major-related courses).
• Ability to exercise judgment in performing routine tasks and selecting appropriate procedures.
• Demonstrated ability to work independently with minimal supervision on highly skilled tasks, and collaboratively as part of a team.
• Proven ability to maintain confidentiality and handle sensitive information with discretion.

Work Schedule

Part‑time, flexible hours (typically up to 19.5 hours per week), are determined in coordination with the department supervisor and student's academic schedule.

Additional Information

Federal Work-Study jobs may be on or off campus. Most FWS jobs offered by Dallas College are housed on campus at the seven main campus locations or our community campuses. Off‑campus FWS jobs with federal, state or local public agencies or private nonprofit organizations must be in the public interest. Off‑campus FWS jobs with private, for‑profit organizations must be academically relevant to the maximum extent possible.

Your campus might have agreements with private, for‑profit employers for Federal Work-Study jobs. This type of job must be relevant to your course of study (to the maximum extent possible).