Instructional Support Specialist (K-12)

Unlimited Instruction, LLC; Charlotte (NC); On-site; USD 40,000 - 57,000; Full time

Job summary

Unlimited Instruction, LLC seeks an Instructor Support Specialist to be the main on-site contact for UI instructors in K-12 schools. You will provide guidance, resources, and coaching to ensure effective teaching across grades and content areas, aligning with district goals.

You will work to onboard instructors, monitor program delivery and performance, and collaborate with specialists to sustain high-quality instruction and positive school relationships.

Qualifications

• Bachelor's degree required.
• 35–40 hours per week during the school year.
• 2–3 years of experience in a K-12 educational setting or equivalent.
• Supervisory, project management and client management experience preferred.

Responsibilities

• Serve as primary contact for UI instructors in schools.
• Monitor instructor attendance, assignments and progress.
• Coordinate with Instructor Quality Specialists for coaching.
• Facilitate onboarding and ongoing professional development.
• Ensure compliance with school policies and UI requirements.
• Maintain strong relationships with school administrators and staff.

Skills

Communication skills

Pedagogy knowledge

Client management

Interpersonal skills

Time management

Deadline adherence

Teamwork

Education

Bachelor's degree

Job description

Overview

Unlimited Instruction (UI) is seeking a dynamic Instructor Support Specialist passionate about supporting students to lead our K-12 programs. In this role, you will work in schools as the primary day-to-day contact for UI instructors, providing guidance and resources to support effective teaching across various grade levels and content areas. University Instructors partners with schools to provide students with purposeful learning experiences led by inspirational educators. If you are committed to co-creating and implementing impactful instructional services for school partners to enhance student achievement and build local talent pipelines,

Responsibilities

Daily Program & Instructor Support

• Support a caseload of K-12 schools and/or districts as an integral member of the UI team
• Serve as the primary day-to-day contact for UI instructors, addressing logistical questions and immediate needs
• Monitor elements of program implementation, including instructor attendance, assignment changes, and instructor progress
• Complete weekly classroom walkthroughs to monitor program delivery and instructional quality
• Provide daily support to UI instructors that improves instruction and student learning and aligns with school administrator's instructional goals and strategies
• Track and approve instructor timecard submissions
• Complete Personnel Action Forms (PAFs) for instructors as needed
• Ensure UI instructors transition smoothly into school assignments and are set up for success from day 1 with necessary materials, access, and information
• Act as a mentor for UI instructors by providing direction, support, and encouragement in navigating classroom dynamics, school systems, and district procedures
• Maintain open lines of communication with instructors throughout the program, ensuring understanding of responsibilities, performance expectations, and compliance requirements
• Connect instructors with appropriate UI resources, including referring them to Instructor Quality Specialists for instructional coaching and additional pedagogical support
• Collaborate with Instructor Quality Specialists to implement formal instructional coaching cycles

Professional Development & Training

• Facilitate instructor onboarding and orientation focused on UI procedures and program specifics
• Deliver ongoing professional learning opportunities to build instructor capacity in content delivery and student engagement
• Tailor training content to align with campus operational and instructional expectations

Compliance & Safety

• Document and immediately report any safety or compliance concerns shared by instructors
• Ensure instructors understand and follow school and district policies, procedures, and compliance requirements
• Monitor program compliance with contractual requirements and UI policies

Collaborative Communication

• Collaborate with Instructor Quality Specialists to ensure instructors receive comprehensive support and share observations that may inform instructional coaching
• Communicate and meet with supervisor to provide updates on instructor performance, potential issues with program implementation, changes in instructor assignments that impact program quality, and any concerns including those received from school administration and staff
• Provide feedback and recommendations on aspects of program implementation and instructor progress

School Partnerships

• Maintain a positive rapport with school administration and staff
• Address and share concerns raised by school partners in a timely and professional manner
• Align support with school administration's campus systems and expectations
• Complete other duties as required and assigned

Qualifications

Knowledge and Skills

We are looking for someone who can demonstrate:

• Effective oral and written communication skills
• An understanding of instructional pedagogies and methodologies
• The ability to effectively manage clients
• Excellent interpersonal skills
• Good time management and organizational skills, including prioritizing, scheduling, and adapting as necessary
• The ability to meet deadlines
• Strong ability to work both independently with little supervision and collaboratively as part of a team

Education and Work Experience

As a successful applicant, you must have a passion for advocating for and helping students succeed. Additionally, you will need to:

• Hold a bachelor's degree AND
• Commit to working 35-40 hours each week AND
• Demonstrate ONE of the following:
• At least 2-3 years of experience working in a K-12 educational setting OR
• Any similar combination of education and experience

Prior supervisory, project management, and client management experience, strongly preferred.

Experience working with students who are neurodivergent and in Special Education program, preferred.

Compensation

$35 Houry/ Expected Hours between 25-40 hours a week during the school yaer

EEO Statement

Unlimited Instruction is an Equal Opportunity Employer