Instructional Designer

For Hers; United States; Remote; USD 65,000 - 85,000; Full time

Job summary

A leading health and wellness platform is seeking an Instructional Designer to develop effective training content for fulfillment centers and compounding labs. The role requires creativity and technical expertise to translate complex processes into engaging learning experiences using principles of instructional design. If you're passionate about improving operational performance and driving business results through learning, this opportunity is for you.

Benefits

Competitive salary & equity compensation

Unlimited PTO and quarterly mental health days

Comprehensive health benefits including medical, dental & vision

401k benefits with employer matching contribution

Offsite team retreats

Qualifications

• 2-5 years of experience in instructional design and e-learning development.
• Strong project management skills with the ability to manage multiple projects simultaneously.
• Experience working with subject matter experts to gather and organize content.

Responsibilities

• Design and develop instructional content for various delivery methods including e-learning.
• Conduct needs assessments to gather content and understand performance gaps.
• Maintain and update existing training materials to ensure accuracy and relevance.

Skills

Instructional design

Project management

Communication

Technical writing

Education

Bachelor's degree in Instructional Design

Tools

Articulate Storyline

Adobe Creative Suite

Camtasia

Job description

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve.

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

About the Role:

The Hims Learning and Development team is seeking a creative and detail-oriented Instructional Designer to support our blended learning initiatives for fulfillment centers and compounding labs. Reporting to the Sr. Instructional Designer, this role will be instrumental in developing effective training content that improves operational performance and drives business results.

We're looking for someone who can translate complex processes into engaging, accessible learning experiences using sound instructional design principles and adult learning theories. The ideal candidate will bring a blend of creative thinking, technical expertise, and a results-oriented approach to help us continue building world-class training solutions for our associates.

You Will:

• Design and develop instructional content for various delivery methods including e-learning, instructor-led training, job aids, and performance support tools.

• Apply adult learning theories and instructional design models (ADDIE, SAM, etc.) to create practical, application-based training solutions.

• Write clear, measurable learning objectives that align with business goals and support the overall curriculum strategy.

• Conduct needs assessments and collaborate with subject matter experts to gather content and understand performance gaps.

• Build engaging e-learning modules using authoring tools such as Articulate Storyline, Articulate Rise, or similar platforms.

• Create supporting multimedia elements including graphics, videos, and interactive components to enhance the learning experience.

• Develop assessment strategies and evaluation tools to measure learning effectiveness and impact on performance.

• Maintain and update existing training materials to ensure accuracy and relevance.

• Collaborate with the Sr. Instructional Designer and cross-functional teams to ensure training initiatives meet quality standards and business requirements.

• Participate in quality assurance reviews of learning content before deployment.

• Support the implementation of training programs and gather feedback for continuous improvement.

• Stay current with instructional design best practices, learning technologies, and industry trends.

You Have:

• Bachelor's degree in Instructional Design, Educational Technology, Learning & Development, or related field (or equivalent experience).

• 2-5 years of experience in instructional design and e-learning development.

• Proficiency with e-learning authoring tools such as Articulate Storyline, Articulate Rise, Evolve, or similar platforms.

• Working knowledge of multimedia software such as Adobe Creative Suite, Camtasia, or Vyond.

• Experience applying adult learning theories and instructional design models to create effective learning solutions.

• Demonstrated ability to write clear learning objectives and develop assessments that measure learning outcomes.

• Strong project management skills with the ability to manage multiple projects simultaneously.

• Excellent written and verbal communication skills with the ability to simplify complex information.

• Experience working with subject matter experts to gather and organize content.

• Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel).

• Portfolio of instructional design work demonstrating a range of learning solutions.

Skills (Preferred):

• Experience with learning management systems (LMS), particularly Docebo.

• Background in healthcare, pharmacy, or fulfillment/distribution environment.

• Knowledge of video production and editing techniques.

• Experience with accessibility standards for learning content (WCAG, Section 508).

• Familiarity with data analysis to measure training effectiveness and impact.

• Experience in warehouse or operations training development.

• Understanding of performance improvement methodologies (Six Sigma, Lean).

• Experience with mobile learning design and development.

• Knowledge of xAPI or other learning data standards.

• Certification in instructional design or related field (ATD, QM, etc.).

Our Benefits (there are more but here are some highlights):

• Competitive salary & equity compensation for full-time roles

• Unlimited PTO, company holidays, and quarterly mental health days

• Comprehensive health benefits including medical, dental & vision, and parental leave

• Employee Stock Purchase Program (ESPP)

• 401k benefits with employer matching contribution

• Offsite team retreats

We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match.

Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [e-mail] and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.

To learn more about how we collect, use, retain, and disclose Personal Information, please visit ourGlobal Candidate Privacy Statement.