Instructional Designer

HCRG Care Group; United States; Remote; USD 53,000 - 56,000; Full time

Benefits offered by this job

Group pension

Private medical insurance

Employee discounts via My Reward Hub

Access to wages as you earn them

Job summary

HCRG Care Group is seeking an experienced Instructional Designer to design, develop, and enhance engaging digital and blended learning solutions across the business.

You will collaborate with SMEs and stakeholders, use Articulate Storyline and Rise, ensure accessibility, apply learning theories, and contribute to learning standards to support ongoing professional development in healthcare services.

Qualifications

• Proven experience in a similar instructional design or digital learning role.
• Advanced skills in Articulate Storyline and Rise (essential).
• Proficient in Camtasia, Vyond, Canva, Microsoft Teams, Trello, SharePoint.
• Strong knowledge of learning design frameworks, adult learning theory, and accessibility standards.
• Excellent communication, stakeholder engagement, and project management skills.
• Experience using AI tools (e.g. Synthesia, ChatGPT) in learning content creation.
• Experience in the health and social care sector.

Responsibilities

• Design and deliver engaging digital, blended, and face‑to‑face learning solutions using best‑in‑class instructional methods.
• Collaborate with SMEs, managers, and stakeholders to identify learning needs and define objectives.
• Develop a wide range of learning formats: eLearning, microlearning, videos, infographics, simulations, gamification, virtual classrooms, and more.
• Use authoring tools such as Articulate Storyline, Rise, Vyond, Camtasia, Canva, and Synthesia to create interactive learning content.
• Ensure accessibility (WCAG AA), ED&I, and learning theory are embedded in all design solutions.
• Apply learning evaluation models to assess impact and continuously improve content based on analytics and user feedback.
• Contribute to digital learning standards, templates, and style guides across the team.
• Support junior team members and line manage where required.
• Use SCORM/xAPI standards and work with LMS platforms for learning delivery and evaluation.

Skills

Instructional design

Learning theory

Stakeholder engagement

Project management

Communication

Education

Degree in Education, L&D, OD, or related field

Training or teaching qualification

Project management certification

Tools

Articulate Storyline

Rise

Camtasia

Vyond

Canva

Microsoft Teams

Trello

SharePoint

Synthesia

ChatGPT

Job description

Job Responsibilities

• Design and deliver engaging digital, blended, and face‑to‑face learning solutions using best‑in‑class instructional methods.
• Collaborate with subject matter experts (SMEs), managers, and stakeholders to identify learning needs and define objectives.
• Develop a wide range of learning formats: eLearning, microlearning, videos, infographics, simulations, gamification, virtual classrooms, and more.
• Use authoring tools such as Articulate Storyline, Rise, Vyond, Camtasia, Canva, and Synthesia to create interactive learning content.
• Ensure accessibility (WCAG AA), ED& I, and learning theory are embedded in all design solutions.
• Apply learning evaluation models to assess impact and continuously improve content based on analytics and user feedback.
• Contribute to digital learning standards, templates, and style guides across the team.
• Support junior team members and line manage where required.
• Use SCORM/xAPI standards and work with LMS platforms for learning delivery and evaluation.

Benefits & Perks

• £40,000 - £42,000 with group pension
• Private medical insurance with fast access to the most used specialists including for musculoskeletal problems and for mental health support - at locations across the country
• Free tea, coffee and milk at your base location in Runcorn
• Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
• Access to your wages as you earn them to help cover life's emergencies and avoid overdraft fees or high interest rates
• Online and face to face help with your mental and physical wellbeing - from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our 'Outstanding' learning and development team, The Learning Enterprise
• An open, just culture where you're encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care - backed up by at least £100,000 of ringfenced innovation funding each year
• The pride of working for an organisation committed to the highest clinical and quality standards: with the majority of our rated services holding "good" or "outstanding" ratings from the Care Quality Commission

Qualifications

• Professional qualifications in Instructional Design, L&D, OD, or Learning Technologies (e.g. CIPD L&D, ATD).
• Proven experience in a similar instructional design or digital learning role.
• Advanced skills in Articulate Storyline and Rise (essential).
• Proficient in a range of digital tools (e.g. Camtasia, Vyond, Canva, Microsoft Teams, Trello, SharePoint).
• Strong knowledge of learning design frameworks, adult learning theory, and accessibility standards.
• Excellent communication, stakeholder engagement, and project management skills.
• Ability to work independently and manage multiple priorities in a busy environment.
• Degree in Education, L&D, OD, or a related field.
• Experience using AI tools (e.g. Synthesia, ChatGPT) in learning content creation.
• Familiarity with gamification, UX principles, and agile development.
• Experience in the health and social care sector.
• Training or teaching qualification and/or project management certification.

About the Organisation

We're looking for an experienced Instructional Designer to join our team at HCRG Care Group. You'll be at the forefront of designing, developing, and enhancing engaging digital and blended learning solutions that align with our organisational goals and support a diverse learner population across the business.

From shaping learning journeys to leading end‑to‑end design projects, you'll use the latest tools and instructional design principles to bring learning to life. We change lives by transforming health and care. Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency, and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We're a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone. While it doesn't happen often, sometimes a role is very popular, and we'll need to close it earlier than the date we've shown here. As you'd expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.