Instructional Designer

SEPHORA; San Francisco (CA); On-site; USD 90,000 - 128,000; Full time

Job summary

A leading beauty retailer is seeking an Instructional Designer to create innovative learning solutions that enhance the client experience. This role involves collaboration across teams to design effective training programs and ensure high-quality outputs. The ideal candidate will have experience in instructional design methodologies and a passion for learning and development.

Benefits

Comprehensive health plans

401(k) plan

Paid time off programs

Employee discount/perks

Life insurance

Disability insurance

Flexible spending accounts

Employee referral bonus program

Qualifications

• 3-5 years in instructional design and development.
• Expertise in instructional design methodologies and adult learning theory.
• Experience in managing client and stakeholder relationships.

Responsibilities

• Design new learning solutions for business needs.
• Work cross-functionally to implement training programs.
• Ensure high-quality project deliverables.

Skills

Instructional design

Communication

Process improvement

Critical thinking

Collaboration

Education

Bachelor's degree

Tools

Articulate Storyline

Adobe Creative Suite

BigTinCan

Job description

Job ID: 265988

Location Name: CA-FSC SF Off (0174)

Address: 350 Mission St, 20th Floor, San Francisco, CA 94105, United States (US)

Job Type: Full Time

Position Type: Regular

Job Function: Retail Operations

Remote Eligible:Yes

Company Overview

At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us. We are united by a common goal - to reimagine the future of beauty.

The Opportunity

As an Instructional Designer, you will be responsible for designing new learning solutions to address business needs and performance gaps that support the overall store curriculum and client experience.

Reporting to the Manager, Instructional Design, you will work cross‐functionally to gather projectdetails, determine learning solutions, gain buy‐in, and drive implementation of training programs.

You will use your knowledge of instructional design methodologies, andragogy, and training industry standards to identify focused learning objectives and design effective, innovative learning experiences for ILT, WBT, and blended learning programs. You will implement instructional design standards and best practices across all projects, ensuring a consistently high‐quality output, and work with your project team to create project plans to effectively complete work given needs and constraints.

• Facilitate discovery meetings and conduct SME interviews to confirm needs and translate into concrete learning solutions
• Proactively work with the SME to capture and validate course‐ and program‐specific knowledge
• Proactively gather info from business partners, resolve challenges, identify opportunities, and follow up with project stakeholders as needed
• Identify the scope of projects given time, resources, impact to business, and other influencing factors
• Design and develop learning solutions to meet business needs
• Write focused, creative, and effective instruction, producing related design documents (storyboards, prototypes, ILT materials, etc.)
• Establish and maintain strong and efficient relationships with business partners (SMEs, PMs, stakeholders, CPT)
• Ensure final project deliverables are produced at the highest quality
• Work with the Manager, ID to write defensible and effective assessments and inform assessment strategies and identify and implement project evaluation strategies
• Ensure learning solutions incorporate best practices from adult learning theory and support the overall Sephora and Sephora at Kohl’s strategy
• Facilitate collaborative design sessions with the Creative Production Team (CPT)
• Guide the CPT to ensure graphics, multimedia, and other interactive elements support the learning experience
• Influence the design and UX of learning programs in the LMS
• Communicate clearly and regularly with project teams to ensure project work is on track
  
  

We'd love to hear from you if you have...

• 3-5 years Instructional design and development of web‐based and instructor‐led training in a corporate setting
• Demonstrated expertise in the application of instructional design methodologies, best practices
• in adult learning theory, and training industry standards, ideally in retail, beauty, or corporate environment
• Consulting capability with excellent presentation, interpersonal, and written/verbal communication skills with a strong executive presence
• Demonstrated experience managing client and stakeholder relationships
• Demonstrated research and analysis skills, including the ability to conduct needs analyses and analyze and draw conclusions from evaluation and assessment data
• Process improvement and critical thinking skills; proven ability to manage multiple projects simultaneously and prioritize responsibilities in a fast‐paced environment
• Demonstrated experience designing complex, creative learning solutions
• Highly collaborative and open to multiple perspectives
• Ability to influence peers, leaders, and business partners
• Proficient in course authoring (Articulate Storyline and Rise) and creative tools (Vyond, Adobe
• Creative Suite) and knowledge of learning management systems (BigTinCan)
• Preferred experience designing microlearning, gamification, simulations, and innovative approaches to learning
  
  

The annual base salary range for this position is $90,000.00 - $128,000.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. Sephora offers a generous benefits package to full-time employees, which includes comprehensive health, dental and vision plans; a superior 401(k) plan, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program. This job will be posted for a minimum of 5 days.

While at Sephora, you’ll enjoy…

• The people. You will be surrounded by some of the most talented leaders and teams – people you can be proud to work with.
• The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.
• The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000+ stores, are united by a common goal - to reimagine the future of beauty.
  
  

You can unleash your creativity, because we’ve got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future of beauty. Reimagine your future, at Sephora.

Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Education and Training

• Industries

  Retail

Referrals increase your chances of interviewing at SEPHORA by 2x

Sign in to set job alerts for “Instructional Designer” roles.

Learning & Content Designer, Handshake AI

San Mateo, CA $98,172.00-$125,724.00 2 months ago

Micro-learning Designer and Video Producer (Hybrid role) - Contractor

Documentation Engineer / Technical Writer

Services Trainer & Technical Writer - Data Center Solutions

Services Trainer & Technical Writer - Data Center Solutions

Services Trainer & Technical Writer - Data Center Solutions

Services Trainer & Technical Writer - Data Center Solutions

San Francisco, CA $63,093.33-$85,626.66 1 month ago

Technical Writer Veterinary Medical Devices

Technical Writer Veterinary Medical Devices

Technical Writer and Executive Communications Professional

Technical Writer/Developer Writer - Contract

San Francisco, CA $81,120.00-$117,173.33 1 month ago

Senior Technical Writer, Manufacturing Operations

South San Francisco, CA $110,000.00-$182,000.00 4 months ago

Senior Technical Writer, Platform & Data

Senior Technical Writer, Platform & Data

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.