Instructional Designer

Swoon; Phoenix (AZ); Hybrid; USD 60,000 - 80,000; Full time

Job summary

Swoon is seeking a Portfolio Strategist in Phoenix, Arizona, to work closely with academic departments to align their objectives with digital learning initiatives. This hybrid position offers a contract duration of 3 months with the potential for full-time employment. Responsibilities include managing calendars, facilitating digital learning discussions, and utilizing software such as Salesforce and PeopleSoft. Candidates should have a Bachelor's degree along with relevant administrative experience in higher education.

Qualifications

• 3 years of administrative or operations support experience or equivalent.
• Experience in an academic setting is preferred.
• Strong organizational skills and attention to detail.

Responsibilities

• Understand program goals and align them with the digital learning portfolio.
• Facilitate conversations about digital learning needs.
• Act as a liaison between faculty and operational teams.
• Manage calendars and maintain detailed records.
• Utilize systems to manage data and ensure compliance.

Skills

Administrative support experience

Experience in higher education

Proficiency with Microsoft Office

Familiarity with Airtable

Familiarity with Jira

Education

Bachelor’s degree in a related field

Tools

Salesforce

PeopleSoft

Workday

Google Workspace

Job description

Swoon's client in the Higher Education space is actively seeking a Portfolio Strategist to regularly work with academic departments across campus and figure out what their big picture goals are for 2026.

Contract Duration: 3 months w/potential FTE conversion

Schedule: HYBRID, 3 days per week in office

Responsibilities:

• Sit with academic units to understand program goals and identify opportunities to align with the digital learning portfolio.
• Facilitate conversations around digital learning needs, map requirements, and coordinate internally to activate strategy.
• Act as a strategic liaison between faculty, academic leadership, and internal operational teams.
• Manage calendars, schedule meetings, prepare correspondence, and maintain detailed records.
• Utilize systems such as Salesforce, PeopleSoft, Workday, and Google Workspace to manage data, generate reports, and maintain compliance. Ensure accuracy, confidentiality, and organization of program and academic records.

Qualifications:

• Bachelor’s degree in a related field and three (3) years of administrative or operations support experience OR an equivalent combination of education and experience.
• Experience in higher education or an academic setting.
• Familiarity with Airtable, Jira or similar platforms
• Proficiency with Microsoft Office and/or Google Workspace.