Instructional Designer

KLA; Phoenix (AZ); On-site; USD 74,000 - 125,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

401(K) with company match

Employee stock purchase program (ESPP)

Tuition reimbursement

Paid time off

Job summary

KLA is seeking an experienced Instructional Designer to develop scalable training for semiconductor service teams in Phoenix, AZ, aligning with SEMATECH standards and leveraging AI for personalized learning.

You will collaborate with R&D, support, and manufacturing to create eLearning modules, manage cross-functional projects, and deliver effective training in a matrix environment with global teams.

Qualifications

• Bachelor’s or Master’s degree in Engineering, Science, or Instructional Design.
• 7+ years in technical engineering fields (semiconductor industry preferred).
• High-level English proficiency with strong written and verbal communication.
• Proven ability to manage complex projects and collaborate across global teams.
• Experience applying ADDIE, SAM, and LxD instructional design methodologies.

Responsibilities

• Develop structured, high-impact training using ADDIE, SAM, and LxD.
• Create SEMATECH-aligned certification frameworks and leverage AI for personalization.
• Design training for hardware service, maintenance, installation, repair, troubleshooting, part replacement, and upgrades.
• Collaborate with R&D, support, and manufacturing to develop training content.
• Manage end-to-end projects, including planning, monitoring, and change management.

Skills

Technical development

English proficiency

Project management

Instructional design

Education

Master’s or higher in Engineering, Science, or Instructional Design

Bachelor’s degree + related work experience

Job description

Company Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Group/Division

The KLA Services team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.

Job Description/Preferred Qualifications

The Instructional Designer develops structured, high-impact training using modern methodologies like ADDIE, SAM, and LxD. The role focuses on creating scalable learning solutions, building SEMATECH-aligned certification frameworks, and leveraging AI for personalized training.

• Building certification frameworks aligned with SEMATECH standards
• Exploring AI-driven solutions for training personalization and scalability
• Applying instructional design principles to classroom and online training
• Developing storyboards, documents, eLearning modules, and other media for training delivery
• Designing training for hardware service, maintenance, installation, repair, troubleshooting, part replacement, and upgrades
• Interfacing with functional teams (e.g., R&D, support, manufacturing) to develop training content
• Researching and converting technical information into training for both technical and non-technical audiences
• Conducting independent review meetings with engineering and technical staff
• Supporting testing and validation of training solutions, specifying revisions, and validating with SMEs
• Submitting change requests for written procedures as needed
• Following documentation best practices and templates; devising new standards where necessary
• Managing projects end-to-end, including planning, monitoring, and change management
• Maintaining action trackers and project documentation
• Making independent decisions with minimal or no managerial support
• Demonstrating independent judgment in developing methods, techniques, and evaluation criteria
• Collaborating effectively with SMEs across functions and geographies
• Driving alignment among stakeholders with conflicting requirements
• Handling complex problems requiring higher-order critical thinking and evaluation of alternatives
• Maintaining a high level of detail orientation while keeping the big picture in mind
• Demonstrating high motivation, initiative, and commitment to continuous learning
• Communicating clearly in written and spoken English with an international audience
• Preparing training curricula and delivering technical training when needed
• Working efficiently in a matrix environment with multiple direct and indirect managers
• Collaborating with global teams and adapting to diverse cultural contexts

Preferred Qualifications

• Bachelor’s or Master’s degree in Engineering, Science, or Instructional Design
• At least 7 years of experience in technical engineering fields (semiconductor industry preferred)
• Strong technical developing skills with demonstrable examples
• High-level English proficiency with strong written and verbal communication skills
• Proven ability to manage complex projects, collaborate across global teams, and apply modern instructional design methodologies such as ADDIE, SAM, and LxD.

Minimum Qualifications

• Master’s Level Degree and related work experience of 3 years
• Bachelor’s Level Degree and related work experience of 5 years;OR equivalent work experience

Base Pay Range

$73,500.00 - $125,000.00 Annually

Primary Location: USA-AZ-Phoenix-KLA

Rewards Package

• Participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical
• dental
• vision
• life
• and other voluntary benefits
• 401(K) including company matching
• employee stock purchase program (ESPP)
• student debt assistance
• tuition reimbursement program
• development and career growth opportunities and programs
• financial planning benefits
• wellness benefits including an employee assistance program (EAP)
• paid time off and paid company holidays
• family care and bonding leave

Interns are eligible for some of the benefits listed.

Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.

Equal Opportunity Employer

KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please contact us at [e-mail] or at [phone] to request accommodation.

Fraud Warnings & Recruitment Process

Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA’s Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers.

If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to [e-mail] to confirm the person you are communicating with is an employee.

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