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Cambridge is seeking an experienced Instructional Designer to join the Training & Education team. This role designs learner-centered training, performance support, and scalable learning experiences that help associates build capability, navigate change, and perform at their best.
The ideal candidate will manage multiple projects, partner with stakeholders, apply strong instructional design practices, and responsibly use AI to enhance quality, speed, and scalability.
Cambridge is seeking an experienced Instructional Designer to join the Training & Education team. This role designs and develops learner-centered training, performance support, and scalable learning experiences that help associates build capability, navigate change, and perform at their best. The ideal candidate is a modern learning professional who can manage multiple concurrent projects, partner effectively with stakeholders, apply strong instructional design practices, and use emerging tools such as AI responsibly to improve quality, speed, and scalability.
Design and develop engaging, learner-centered learning experiences that support business outcomes, organizational change, and associate performance. Create multi-modal learning solutions, including eLearning, instructor‑led and virtual instructor‑led training, performance support tools, job aids, videos, learning pathways, and blended learning experiences. Translate complex business processes, technical information, and policy-heavy content into clear, practical, and accessible learning solutions. Manage multiple concurrent projects through analysis, design, development, review, implementation, and measurement while balancing quality, speed, compliance, and stakeholder readiness. Partner with SMEs, business owners, Learning Business Partners, project sponsors, and teammates to clarify needs, communicate progress, manage risks, and support effective review cycles. Use AI and emerging technologies responsibly to support research, content synthesis, storyboarding, drafting, prototyping, review preparation, and workflow efficiency. Contribute to design standards, templates, governance practices, quality assurance checkpoints, and a collaborative team culture grounded in accountability, curiosity, and kindness.
A designer who wants to help shape how learning is built, scaled, and experienced across Cambridge. If you are energized by meaningful work, modern learning design, AI-enabled creativity, stakeholder partnership, and a team that values both excellence and humanity, may be the place for you.
Location: Phoenix, AZ, or Fairfield, IA – Hybrid in-office 3 days/week
Compensation: $65,000-$80,000
Cambridge has competitive benefits and promotes a work/life balance to encourage individual success.
You can find more details about our comprehensive benefits package here.
For further information about Cambridge, please visit https://www.joincambridge.com/
At Cambridge, we’re not just offering a job — we’re inviting you to join a community where you can make a real impact and grow a fulfilling career. With exceptional development opportunities and a team that truly supports your success, you’ll have everything you need to thrive. Learn more about working at Cambridge here.
Culture is at the core of who we are. We believe great things happen when people work together in a supportive, balanced, and collaborative environment. At Cambridge, your voice matters, friendships flourish, and you’ll always feel part of something bigger. Discover our culture here.