Instructional Designer

Brivo; Bethesda (MD); On-site; USD 80,000 - 96,000; Full time

Job summary

Brivo is seeking an Instructional Designer to create and maintain training content for customers and employees in Bethesda, MD. You will drive ADDIE-based development, collaborate with SMEs, and produce engaging e-learning, videos, and microlearning using Articulate Rise/Storyline and Camtasia.

Strong writing and editing skills, time management, and attention to detail are essential. You will manage LMS content, leverage AI for content development, and work with the T&E team to deliver

Qualifications

• Experience utilizing ADDIE required.
• Experience using Articulate Rise and Storyline required.
• Experience with Camtasia or similar tool for video creation and editing required.
• Experience with LMSs (such as LearnUpon) required.
• Outstanding writing and editing skills, time management, communication, and attention to detail required.
• Proven experience in creating engaging and practical learning using industry-standard methodologies required.
• Ability to translate complex concepts and data into visually appealing, easily digestible content required.
• Proven experience in delivering multi-modal trainings, detailed course design documents, implementation strategies, and program evaluations required.
• Bachelor’s degree (BA/BS) in related field required.

Responsibilities

• Execute the ADDIE course creation lifecycle for e-learning content, collaborating with SMEs and teams to determine needs and create content.
• Partner with teams to ensure content is technically accurate and relevant.
• Create detailed storyboards and develop engaging learning content (e-learning, videos, microlearning) using authoring tools.
• Create objective-aligned knowledge checks to measure learner application.
• Review and update content using learner feedback and product launch details.
• Launch and manage content in the LMS.
• Provide regular updates to and maintenance of existing courses.
• Utilize AI to write clear content, stories and use cases for immersive e-learning.
• Research trends and adapt to new features/tools to keep programs modern and effective.
• Work independently and with strong communication to meet quarterly objectives and deadlines.
• Collaborate with the T&E team to organize content within shared workspaces.
• Utilize Generative AI tools to scale content creation (scripts, use cases, course summaries, assessments).
• Support additional team initiatives as needed.

Skills

ADDIE

Writing

Editing

Time management

Communication

Attention to detail

Learning content design

Education

Bachelor’s degree

Tools

Articulate Rise

Articulate Storyline

Camtasia

LMS LearnUpon

Asana

Google Suite

Apple products

Job description

Description

As Instructional Designer, you will create and maintain training content for Brivo’s customers and employees. You will assist in the assessment of training needs, and create learning content that supports business growth.

Responsibilities

• Execute the entire ADDIE course creation lifecycle for e-learning content:
  • Collaborate closely with the Instructional Design team and with Subject Matter Experts (SMEs) across different departments to determine needs and create content
  • Partner with other teams to ensure content is technically accurate and relevant
  • Create detailed and clear storyboards utilizing AI tools
  • Design and develop engaging learning content (e-learning, instructional videos, microlearning) using various authoring tools
  • Create objective-aligned knowledge checks to measure learner ability to apply key concepts
  • Iteratively review and update content in a timely manner using learner feedback and product launch details
  • Launch and manage content in our learning management system (LMS)
• Provide regular updates to and maintenance of existing courses
• Utilize AI to write clear content, including stories and use cases, used to create immersive e-learning experiences
• Proactively research and adapt to trends, quickly learning new features and tools to ensure learning programs remain modern and effective
• Work independently and with outstanding communication skills to set and meet quarterly objectives and deadlines
• Collaborate with the Training & Enablement (T&E) team to organize content within shared workspaces
• Utilize Generative AI tools to scale content creation, enhancing everything from scriptwriting and use-case development to course summaries and assessments
• Support additional team initiatives as needed, in a helpful spirit of collaboration

Location

Bethesda

Compensation

$80,000 - $96,000 / year

About You

• Experience utilizing ADDIE required
• Experience using Articulate Rise and Storyline required
• Experience with Camtasia or similar tool for video creation and editing required
• Experience with LMSs (such as LearnUpon) required
• Outstanding writing and editing skills, time management, communication, and attention to detail required
• Proven experience in creating engaging and practical learning using industry-standard methodologies required
• Ability to translate complex concepts and data into visually appealing, easily digestible content required
• Proven experience in delivering multi-modal trainings, detailed course design documents, implementation strategies, and program evaluations required
• Bachelor’s degree (BA/BS) in related field required

Preferred Skills

• Ability to conduct and analyze results of a needs and/or gap analysis preferred
• Experience in technology or security industry preferred
• Experience using Asana or similar project management system preferred
• Experience with Google Suite and Apple products preferred
• Experience with creating learning videos and animations preferred
• Experience in creating technical training preferred

Why Work for Us?

Brivo is a Great Place to Work-Certified™ company and the global leader in cloud-based access control and video surveillance. Following our merger with Eagle Eye Networks, we are building the only platform powerful enough to support the future of AI-driven security.

Why Your Work Matters

• The Brivo Experience: We thrive on in-person collaboration and a "one-team" atmosphere. We embrace our international presence, leveraging diverse ideas and backgrounds to improve our culture and our products. To keep our global teams connected and inspired, we provide a premium onsite experience featuring communal meals, recurring social events, and fully stocked workspaces—ensuring you have everything you need to stay focused while building the future of security.
• Total Rewards: We support our people with competitive medical, vision, and dental plans (including company-offset premiums), a 401k with company match, and an unlimited Paid Time Off (PTO) policy that empowers you to take the time you need to maintain a healthy work-life balance.

Compensation for this full-time position ranges from $80,000 to $96,000 USD. Individual compensation packages are based on job-related skills, experience, qualifications, work location, training, and market conditions. In addition, Brivonians enjoy a robust benefits and perks package tailored to their work location.

Brivo and Eagle Eye Networks have come together to create a category-defining, cloud-first platform at the intersection of AI and the physical world. Our mission is simple and ambitious: to make physical spaces safer, smarter, and more autonomous—from single-site businesses to global enterprises. As the unified global leaders in cloud-based access control and video surveillance, we provide a comprehensive digital foundation for the built environment. By combining Brivo’s pioneering building access platform with Eagle Eye’s AI-powered video management system (VMS), we have created a system of intelligence that protects over 600 million square feet across 90+ countries. Every door, camera, and credential in our ecosystem acts as a real-time sensor, leveraging AI to prevent incidents, improve operations, and enable entirely new workflows across sectors, including commercial real estate, retail, healthcare, education, and critical infrastructure. With a global footprint spanning headquarters in Bethesda, Maryland, and Austin, Texas, and international offices in Amsterdam, London, Bangalore, and Tokyo, we are leveraging our open APIs and cyber-secure cloud infrastructure to reshape the future of physical security. Join us as we build the world’s most robust platform for video intelligence and smart space automation. Learn more at www.brivo.com.

Brivo is an equal employment opportunity employer and values diversity. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law. If you require reasonable accommodations during the application or interview process, please inform us.