Instructional Design & Trainer, Specialist

Acentra Health, LLC; United States; On-site; USD 91,000 - 114,000; Full time

Job summary

Acentra Health is seeking an Instructional Design and Training Specialist to lead the internal training team, drive content development, and ensure scalable learning solutions aligned with our mission.

You will write and edit learning content for end‑user training, oversee eLearning and instructor‑led programs, apply ADDIE/SAM methodologies, and collaborate with subject matter experts to deliver measurable outcomes.

Qualifications

• Bachelor's degree or equivalent experience may be considered.
• 7+ years in instructional design with 5+ years in a senior role.
• Ability to pass a National Agency Check Investigation (NACI).
• Proficiency with authoring tools (Articulate Storyline, Adobe Captivate), LMS, multimedia tools.
• Strong understanding of adult learning theory and assessment strategies.
• Excellent communication, collaboration, and organizational skills.
• Experience leading cross-functional teams and managing multiple projects.
• Strategic thinking, analytics, and stakeholder management.

Responsibilities

• Provide project and content development guidance to leadership and clients.
• Oversee the design and development of learning programs from concept to delivery.
• Manage one or more workstreams with timelines and resources.
• Ensure projects are delivered on time, within scope, and with quality.
• Prepare and maintain course materials for role-based education.
• Apply ADDIE and SAM methodologies to learning solutions.
• Review learning materials including eLearning, ILT, and blended formats.
• Collaborate with SMEs and stakeholders to translate business needs into learning strategies.

Skills

Content development

Leadership

Cross-functional teams

Adult learning theory

Communication skills

Education

Bachelor's degree

Equivalent experience

Tools

Articulate Storyline

Adobe Captivate

LMS platforms

Multimedia tools

Job description

Company Overview

Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem‑solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.

Job Summary and Responsibilities

Job Summary:

The Instructional Design and Training Specialist is responsible for overseeing the internal training team. They play a pivotal role in leading a team of instructional designers to create engaging, effective, and scalable learning experiences. This role combines leadership, project management, and instructional design expertise to ensure the successful delivery of learning solutions aligned with organizational goals. Additionally, the Specialist is responsible for writing and editing the learning content for end‑user training and creating job aids and documentation. Participating in and overseeing design activities, leading the internal training team to develop content and implement training. Involved in learning program development, supporting the internal training environment, overseeing classroom training, and updating training materials.

Job Responsibilities:

• Provide Acentra Health Program Director, Client Training Manager, or Acentra Health Learning Director with project and content development expertise and management.
• Oversee the design and development of learning programs from concept to delivery.
• Manage one or more workstreams.
• Manage timelines, resources, and stakeholder expectations.
• Ensure projects are delivered on time, within scope, and aligned with quality and team standards.
• Provide guidance on the day-to-day activities of internal training team members, including prioritization of work, development and execution of work plan tasks, coordination of resources, and meeting plans.
• Prepare and maintain documentation and all course materials for role-based education
• Apply adult learning principles and instructional design methodologies (e.g., ADDIE, SAM).
• Review and approve learning materials including eLearning, instructor‑led training, job aids, and blended learning solutions.
• Manage the development and implementation of training programs for the assigned applications and impacted end users.
• Act as a resource to aid in e‑Learning course development, ongoing new hire education, go‑live/end‑user support, and other duties pertinent to onboarding & education.
• Ensure learning solutions are inclusive, accessible, and measurable.
• Collaborate with subject matter experts, business leaders, and other L&D team members.
• Translate business needs into effective learning strategies.
• Communicate project status and outcomes to stakeholders.
• Establish and maintain design standards, governance, and best practices.
• Evaluate learning effectiveness and recommend improvements.
• Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules.

The list of accountabilities is not intended to be all-inclusive and may be expanded to include other education- and experience-related duties that management may deem necessary from time to time.

Qualifications

Required Qualifications

• Bachelor degree or Equivalent experience in Lieu of a degree may be considered
• A minimum of 7 years of progressive experience in instructional design, focused on employee
• training, with at least 5 years in a senior role
• Ability to pass A National Agency Check Investigation (NACI)
• Proficiency in authoring tools (e.g., Articulate Storyline, Adobe Captivate), LMS platforms, and
• multimedia tools.
• Strong understanding of adult learning theory, instructional design models, and assessment
• strategies.
• Excellent communication, collaboration, and organizational skills.
• Experience managing multiple projects and leading cross‑functional teams. Strong strategic
• thinking, analytical, and presentation skills, with the ability to use data to inform decisions and demonstrate the impact of learning initiatives.
• Strong leadership, communication and collaboration skills, capable of gathering stakeholder
• needs and executing a strategy to meet them.
• Experience with HR technology solutions and platforms that support employee engagement
• and feedback

Preferred Qualifications

• Masters Degree
• Proven experience leading training development in a decentralized model, collaborating with multiple stakeholders with various training needs (e.g., technology, compliance, customer care, etc.), and establishing a governance structure that enabled strategy execution.
• Knowledge of Accessibility standards
• Certifications in instructional design
• Project management experience preferred.
• Highly proficient in Microsoft Office 365 Suite.

Why us?

We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.

We do this through our people.

You will have meaningful work that genuinely improves people's lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career.

Benefits

Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.

EEO AA M/F/Vet/Disability

Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law.

Compensation

The pay for this position is listed below.

Based on our compensation philosophy, an applicant’s position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level.

Pay Range

USD $91,120.00 - USD $113,900.00 /Yr.