Instructional Design Specialist

CARF International; Tucson, Northern (AZ, KY); Hybrid; USD 65,000 - 68,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Disability insurance

403(b) retirement plan

Flexible spending accounts

Wellness program

Employee assistance program

Job summary

CARF International in Tucson, AZ seeks an Instructional Design Specialist to lead design, development, and evaluation of learning solutions that advance organizational goals. You will conduct needs analyses, create engaging eLearning using tools like Articulate 360, and collaborate with SMEs to ensure accessibility and alignment with policies.

The role emphasizes project planning, content conversion, and ongoing improvement, with opportunities for remote work up to two days per week.

Qualifications

• Bachelor's degree in relevant field and 7 years of related experience required.
• Master's degree and 5 years related experience preferred.
• Specialized training in full-cycle instructional design and accessible learning design.

Responsibilities

• Needs assessment and performance analysis to identify learning objectives.
• Design and develop eLearning solutions with stakeholders and SMEs.
• Plan projects, define scope, timelines, and evaluation plans.
• Create design documents, storyboards, scripts, and prototypes.
• Develop learning assets including modules, simulations, and job aids.
• Apply adult learning principles and accessible design standards.
• Develop assessment tools and use feedback to improve learning design.
• Convert and enhance instructor-led content to digital formats.
• Publish and track content in the LMS and ensure AI ethics compliance.

Skills

Instructional design

eLearning development

Adult learning theory

Communication

Collaboration

Project management

Ethics and confidentiality

Education

Bachelor's degree in instructional design, learning technology, multimedia design, project management, education, human resources development, or related field

Master's degree (preferred)

Tools

Articulate Storyline

Articulate Rise

Adobe Captivate

LMS proficiency

Job description

Job DetailsLooking for a mission-driven, collaborative workplace where you can make an impact? Join our team as an Instructional Design Specialist. The Instructional Design Specialist supports CARF's mission, vision, values, goals, and objectives by providing instructional design, eLearning development, and learning technology expertise for learning and development programs and initiatives that contribute to organizational effectiveness and business development, respectively, and are in compliance with company policies and procedures, applicable laws, and contractual obligations.

Application Deadline: September 9, 2026 or until filled

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Needs assessment and performance analysis: Conducts learning needs assessments, analyzes learner characteristics and organizational goals, and completes performance gap analyses to determine root causes and define measurable learning objectives.
• Instructional design and eLearning development: Uses instructional design and eLearning methodologies to analyze, design, develop, implement, and evaluate engaging, accessible, and outcomes-focused learning solutions in collaboration with key stakeholders/subject matter experts.
• Project planning and design documentation: Develops and maintains instructional design project plans that define the learning or business need; strategic alignment; assumptions, risks, and constraints; target audience; proposed solutions and deliverables; scope and timelines; stakeholder roles; approval workflows; and communication, implementation, measurement and evaluation plans.
• Course design and development: Develops high-level and detailed design documents, storyboards, scripts, prototypes, course maps, and other materials that outline program requirements, learning goals and objectives, instructional strategies, training content, delivery methods, assessment approaches, and stakeholder review points.
• Learning asset and digital content development: Designs and develops eLearning modules, microlearning, simulations, job aids, assessments, facilitator guides, train-the-trainer materials, and other learning assets aligned with business needs and learner outcomes, including interactive multimedia content created with tools such as Articulate 360, Adobe Captivate, or similar platforms.
• Learning principles and accessibility: Applies adult learning theory, multimedia learning principles, learner-centered strategies, agile instructional design practices, and accessible design standards.
• Assessment and continuous improvement: Develops and maintains competency-based assessment tools to measure training effectiveness and uses feedback, data, and evaluation results to improve learning design and implementation practices.
• Content conversion and enhancement: Converts, repurposes, and enhances instructor-led courses and existing content into interactive eLearning or blended learning formats, as appropriate.
• Digital learning administration: Publishes, maintains, and tracks digital learning content through learning management system functionality, as appropriate.
• Adheres to ethical principles and company policies regarding the use of artificial intelligence (AI) and the safeguarding of restricted and/or confidential information obtained as part of HRET department activities.

Special job demands

• Flexible work schedule required.

Note: Duties and responsibilities are not all inclusive and may change at any time, with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

COMPENSATION & BENEFITS

The market entry salary range for this full-time, exempt position is $64,685 - $67,919 USD annually, payable semi-monthly. Actual starting salary is commensurate with education and experience. CARF offers a competitive compensation and premium benefits package; e.g., medical/dental/life/disability insurance, medical and childcare flexible spending accounts, 403(b) retirement savings account, defined benefit pension plan, comprehensive wellness program, employee assistance program, goal sharing and other performance award programs.

WORK LOCATION

Based in Tucson, Arizona, USA, this position may be eligible for relocation assistance and/or full- or part-time (up to 2 days per week) remote work.

Qualifications

• Bachelor's degree in a instructional design, learning technology, multimedia design, project management, education, human resources development, or related field and (7) seven years related professional experience required. Master's degree and five (5) years related professional experience preferred. CARF accreditation/survey process knowledge preferred.
• Specialized training and/or demonstrated knowledge of full-cycle instructional systems design, adult learning theory, eLearning development, accessible learning design, and complex project management required.
• Demonstrated proficiency with eLearning authoring tools, including Articulate Storyline and Rise, Adobe Captivate, or similar platforms, and experience publishing, maintaining, and tracking digital learning content in a learning management system required.
• Demonstrated communication, collaboration, and project management skills necessary to manage multiple instructional design and eLearning development initiatives from analysis through implementation required.
• Demonstrated ability to successfully maintain the highest level of confidentiality, ethics, and professional standards required.
• Demonstrated skill in establishing and maintaining professional and collaborative relationships with diverse stakeholders and influencing organizational decision making in order to achieve established strategic goals and objectives required.
• Advanced proficiency with Microsoft Office required and functional mastery of AIMS preferred.
• Must be authorized to work in the United States. Does not now or in the future require sponsorship for employment visa status, including but not limited to H-1B visa status.