Instructional Design Intern, Sales Learning Services, Spring 2027

1005 Disney Destinations, LLC; Celebration (FL); On-site; USD 57,308,000 - 80,231,000; Full time

Benefits offered by this job

Benefits package

Job summary

Disney Destinations Sales Solutions (WDW) seeks an instructional design intern to help design, develop, and maintain learning content for internal sales teams and external partners. You will work on online and instructor-led modules covering product knowledge, policies, and system training.

The role emphasizes collaboration with design, video, and training partners, applying adult learning theory to deliver effective materials and learning experiences.

Qualifications

• Familiarity with standard Instructional Design processes and ability to facilitate learning virtually or in person.
• Passion for developing engaging and creative learning content in a dynamic professional environment.
• Proficient in Microsoft Office and Adobe Creative Cloud applications.
• Ability to prioritize projects and collaborate within a growing team.
• Strong research skills and ability to present information clearly.
• Excellent communication skills and discretion with confidential information.
• Knowledge of Disney Parks, Resorts, Experiences and Products.

Responsibilities

• Participate in the production of learning content from design and development through implementation and evaluation.
• Create online and instructor-led learning components covering product knowledge, policies, and system training.
• Collaborate with writers, designers, video and web production teams, trainers, and vendors.
• Apply learning theories to craft effective materials that improve outcomes.
• Develop learning solutions for internal and external partners.
• Offer learning recommendations based on adult learning theory.
• Lead content projects, schedule meetings, and ensure timelines are met.
• Develop reference guides, tutorials, presentations, scripts, and digital learning experiences.
• Shadow/train facilitators and conduct after-action reviews and annual content reviews.

Skills

Instructional Design

Creative content development

MS Office & Adobe CC

Project prioritization

Research skills

Communication & confidentiality

Disney product knowledge

Education

Senior year in Instructional Design/Learning Design

Tools

Articulate Storyline

Articulate Rise

Camtasia

Job description

About the Role & Program: The Sales Learning Services Instructional Design team creates, designs, develops, and maintains learning content for internal sales audiences including Disney Central and the Disneyland Resort Travel Sales Center, as well as 3rd Party Travel Industry Clients to help them sell Disney Destinations to Guests around the globe! This role supports learning content development for Walt Disney World, Disneyland, Disney Cruise Line, Aulani, A Disney Resort & Spa, National Geographic Expeditions, and Adventures by Disney. This internship is a full-time, six-month commitment in the Orlando, FL area from January 2027 – June 2027.

What You Will Do

• Participate in the production of learning content from design and development through implementation and evaluation.
• Routine projects include online and instructor‑led learning components covering product knowledge, policies, system training.
• Collaborate closely with peers in writing, graphic design, video production, web design, and partners, clients, trainers/facilitators, and vendors.
• Implement learning theory to craft and implement learning materials that produce greater outcomes.
• Think critically to develop and implement effective learning solutions for internal and external partners.
• Creatively provide critical learning recommendations based on adult learning theory.
• Lead assigned learning content projects, schedule design and review meetings, ensure timelines are met.
• Develop reference guides, how‑to tutorial resources, presentations, facilitator scripts, online learning experiences, instructional videos, and classroom experiences.
• Shadow and assist with train‑the‑trainer sessions with training partners and conduct after‑action and annual learning content reviews.

Required Qualifications & Skills

• Familiarity with Instructional Design and technology standard processes and comfort level with facilitating learning material both virtually and in person.
• Passion for developing engaging & creative learning content in a dynamic professional environment.
• Proficient in Microsoft Office & Adobe Creative Cloud applications.
• Ability to prioritize projects and work collaboratively within a growing team environment.
• Passion for research and compiling information in a clear & understandable way.
• Strong communication skills and sensitivity when handling confidential information.
• Knowledge of Disney Parks, Resorts, Experiences and Products.

Preferred Qualifications

• Facilitation and presentation skills.
• Familiarity with eLearning development tools (Articulate Storyline, Articulate Rise, Camtasia).
• Outstanding partnering skills at all levels within the organization.
• Proficiency in Disney sales and booking applications and related systems/technologies.
• Portfolio of previous work recommended.

Education

Senior year preferred Major or previous coursework in Instructional Design, Learning Design, Learning Technology or related field.

Eligibility Requirements & Program Information

• Be enrolled in an accredited college/university pursuing a degree taking at least one class at the time of application OR currently participating in a Disney College Program or Disney Internship.
• Be at least 18 years of age.
• Possess unrestricted work authorization.
• Have not completed one year of continual employment on a Disney internship or Disney College Program.

Additional Information

• Program Length: The approximate dates of this internship are January 2027 – June 2027.
• Ability to work full time hours (~40 per week) for duration of internship and have a consistent reliable work schedule.
• Transportation: must have reliable transportation to and from work; preferably personal vehicle; travel to on‑site and off‑site meetings/training at Walt Disney World Resort.
• Housing: must be able to provide own housing; Florida Housing limited possibilities may be available for Florida Based Professional Interns through American Campus Communities, for more information.

Benefits

• Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered.

The pay rate for this role in Orlando, Florida is $23.00 per hour.

Job Posting Segment

Commercial Strategy

Job Posting Primary Business

Disney Destinations Sales Solutions (WDW)

Job Posting Primary Job Posting Category

Research and Development Intern, Sales Intern

Employment Type

Full time

Primary City, State, Region, Postal Code

Celebration, FL, USA

Date Posted

2026-09-21

Note

We encourage applicants to print a copy of this role description, so they can refer to it in the event they are selected for an interview. Note that this role description will not be accessible once the posting is closed.

Learn more about us.

To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.