Institutional Services Supervisor

Arkansas State University; Russellville (AR); On-site; USD 35,000 - 48,000; Full time

Job summary

A leading university in Arkansas seeks an Institutional Services Supervisor to oversee custodial services and minor maintenance. The role involves training staff, maintaining inventory, and ensuring compliance with standards, offering a salary commensurate with experience and benefits.

Qualifications

• Three years of vocational training or experience in housekeeping, or a related field.
• One year in a supervisory role.
• Preferred valid Driver's License.

Responsibilities

• Oversee custodial and minor maintenance activities.
• Supervise laundry room functions.
• Conduct inspections to ensure cleanliness standards.

Skills

Supervisory practices

Custodial practices

Maintenance techniques

Inventory management

Education

High School Diploma

Job description

Employment Status: Full time (29-40 Hrs) Type of Employment: Staff # of openings: 1 Location: ASU-Jonesboro Proposed Salary Range: Commensurate with Experience Closing: 6/21/25

Please note: All postings close at 12 A.M. CST on the closing date. A-State participates in E-Verify.

Position Summary:

The Institutional Services Supervisor is responsible for overseeing and monitoring custodial and minor maintenance activities in building facilities and supervising laundry room functions in an institutional setting. This position is governed by state and federal laws and agency/institution policy.

Duties & Responsibilities:

• Adhere to the vision and guiding principles of the Finance and Administration Division, which are Fairness, Honesty, Respect and Accountability
• Perform custodial work assignments and other general work assignments in a professional and courteous manner
• Working Supervisor is responsible for coordinating the work assignments for their assigned team
• Motivate, train and interact with the individuals under your supervision to assure assigned work areas are cleaned, maintained and organized on a daily basis
• Ensure assigned team members are trained to properly use chemicals, supplies and equipment as well as to put in force this use on a consistent bias
• Maintain an accurate inventory of building supplies and process a requisition to replenish supplies when needed
• Maintain records regarding maintenance needs and safety deficiencies in assigned areas
• Request and conduct safety procedural training for members of your assigned team
• Inspects assigned work areas to ensure the correct level of cleanliness is maintained and correct areas that fail to meet the expected cleaning standard
• Generate work orders for building and equipment maintenance and other areas of need
• Develop computer skills in Banner System, FAMIS, and internet usage
• Empties waste baskets, dumps trash, and replaces trash bags
• Use cleaning supplies, equipment cleansers and other agents to clean floors, furniture, walls, windows, and windowsills
• Sweeps, mops, and buffs floors, vacuums and shampoos rugs, cleans baseboards, dusts furniture and fixtures, washes windows and blinds, and empties trash
• Strips and waxes floors, as needed
• Cleans bathroom fixtures and stocks bathroom with soap, toilet tissue, and paper towels
• Collects and launders dirty linens, towels and other soiled items
• Monitor maintenance and grounds needs and assure that proper reporting procedures are followed
• Reports work orders to operational personnel concerning minor and major maintenance repairs
• Conducts inventory of equipment, linens, supplies, and materials to maintain current demands and determine future needs
• Follow oral and/or written instructions while work independently without close supervision
• Wear the assigned uniform as designated in the uniform policy
• Other duties as assigned

Knowledge/Skills/Abilities:

Knowledge of supervisory practices and procedures, custodial and maintenance practices and techniques, materials and equipment used in custodial and maintenance work, and the operation and maintenance requirements of commercial laundry equipment

Ability to maintain adequate supplies and inventory records, prepare written documents, conduct inspections to determine compliance with standards, and supervise staff of subordinate supervisors, custodial workers and semi-skilled maintenance repairmen

General Days/Hours:

Monday - Friday
6:00 a.m. - 3:00 p.m.
Additional hours as requested and/or needed
Regular and reliable attendance

Other:

Please note: all position postings close at 12:00 A.M. CST on the position closing date

This position is considered Essential Personnel with Facilities Management

Minimum Qualifications:

The formal education equivalent of a High School Diploma

Three (3) years of vocational, on-the-job training, and/or experience in housekeeping, or a related field including one (1) year in a supervisory or leadership capacity

Preferred to possess a valid Driver's License

Other job related education and/or experience may be substituted for all or part of these basic requirements, except for certification or licensure requirements, upon approval of the qualifications review committee

E-Verify Participation Notice:

https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf

E-Verify Right to Work:

https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf