Institutional Services Assistant

Arkansas State University; Jonesboro (AR); On-site; USD 23,000 - 31,000; Full time

Job summary

Arkansas State University in Jonesboro is looking for an Institutional Services Assistant to perform custodial duties, cleaning offices, classrooms, and common areas. The role includes inventory management, safety reporting, and coordinating with supervisors to ensure cleanliness standards are met.

The position requires following procedures, working independently, and lifting up to 50 lbs. Hours are Monday–Friday with a 29-40 hour work week under staff, full-time employment.

Qualifications

• Knowledge of basic cleaning techniques and equipment operation.
• Ability to follow instructions, perform repetitive tasks, and lift up to 50 lbs.

Responsibilities

• Perform custodial work and cleaning of offices, classrooms, and related areas.
• Maintain supplies inventory and safety records.
• Generate work orders for repairs and coordinate with supervisors.

Skills

Cleaning techniques

Equipment operation

Independent work

Lifting up to 50 lbs

Education

High School Diploma or equivalent

Job description

Employment Status

Full time (29-40 Hrs)

Type of Employment

Staff

# of openings

1

Location

ASU-Jonesboro

Proposed Salary Range

$27,040.00

Closing

10/3/26

Please note: All postings close at 12 A.M. CST on the closing date. This employer participates in E-Verify.

Position Summary

The Institutional Services Assistant is responsible for general cleaning of areas in and around office buildings, class rooms, lecture halls, conference rooms, auditoriums, resident halls, dining areas, building common areas, and other areas as required. This position is governed by state and federal laws and agency/institution policy.

Duties & Responsibilities

• Adhere to the vision and guiding principles of the Finance and Administration Division, which are Fairness, Honesty, Respect and Accountability
• Perform custodial work assignments and other general work assignments in a professional and courteous manner
• Working Supervisor is responsible for coordinating the work assignments for their assigned team
• Motivate, train and interact with the individuals under your supervision to assure assigned work areas are cleaned, maintained and organized on a daily basis
• Ensure assigned team members are trained to properly use chemicals, supplies and equipment as well as to put in force this use on a consistent bias
• Maintain an accurate inventory of building supplies and process a requisition to replenish supplies when needed
• Maintain records regarding maintenance needs and safety deficiencies in assigned areas
• Request and conduct safety procedural training for members of your assigned team
• Inspects assigned work areas to ensure the correct level of cleanliness is maintained and correct areas that fail to meet the expected cleaning standard
• Generate work orders for building and equipment maintenance and other areas of need
• Develop computer skills in Banner System, FAMIS, and internet usage
• Empties waste baskets, dumps trash, and replaces trash bags
• Use cleaning supplies, equipment cleansers and other agents to clean floors, furniture, walls, windows, and windowsills
• Sweeps, mops, and buffs floors, vacuums and shampoos rugs, cleans baseboards, dusts furniture and fixtures, washes windows and blinds, and empties trash
• Strips and waxes floors, as needed
• Cleans bathroom fixtures and stocks bathroom with soap, toilet tissue, and paper towels
• Collects and launders dirty linens, towels and other soiled items
• Monitor maintenance and grounds needs and assure that proper reporting procedures are followed
• Reports work orders to operational personnel concerning minor and major maintenance repairs
• Conducts inventory of equipment, linens, supplies, and materials to maintain current demands and determine future needs
• Follow oral and/or written instructions while work independently without close supervision
• Wear the assigned uniform as designated in the uniform policy
• Other duties as assigned

Knowledge/Skills/Abilities

Knowledge of basic cleaning techniques and cleaning equipment operation and maintenance

Ability to follow instructions and perform repetitive manual work, use cleansers and other agents to clean floors and furniture, use housekeeping cleaning supplies and equipment, work independently without close supervision, follow oral and/or written instructions, perform multiple tasks and to prioritize assignments, perform repetitive manual work, and do required lifting (up to 50 lbs.)

General Days/Hours

Monday - Friday

6:00 a.m. - 3:00 p.m.

Additional hours as requested and/or needed

Regular and reliable attendance

Other

Please note: all position postings close at 12:00 A.M. CST on the position closing date

This position is considered Essential Personnel with Facilities Management

Minimum Qualifications

The formal education equivalent of a High School Diploma

Preferred to possess a valid Driver's License

E-Verify Participation Notice

https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf

E-Verify Right to Work

https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf