Institutional Effectiveness Officer

Texas A&M Engineering Experiment Station; Texarkana (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

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Job summary

Texas A&M University - Texarkana is seeking an Institutional Effectiveness Officer to coordinate data mining, reporting, and assessment activities in support of institutional effectiveness and accreditation.

You will develop and run complex queries, prepare reports for IPEDS and external bodies, and design surveys and evaluation tools to improve program quality and accountability across the university.

Qualifications

• Minimum Qualifications: Master’s degree in applicable field or equivalent combination of education and experience.
• One year of related experience in quantitative and qualitative techniques, research designs, assessment protocols, or related field.
• Knowledge of word processing and spreadsheet applications; knowledge of statistical software.
• Ability to multitask and work cooperatively with others; ability to communicate clearly and effectively.

Responsibilities

• Coordinatess data mining and reporting activities, including report writing and submission and archival records and retention.
• Develop queries to manipulate data and support reporting for IPEDS, NSSE, CATEF, and other systems.
• Design and administer online surveys and assist with assessment and accreditation management tools.
• Collaborate with academic programs and administrative units on assessment and program reviews.
• Assist with data dissemination through the university’s publications and websites.

Skills

Data mining

Report writing

Communication

Multitasking

Team collaboration

Education

Master’s degree

Tools

PL/SQL Developer

Toad

SQL*Plus

WebFOCUS

Banner SIS

Job description

Job TitleInstitutional Effectiveness Officer Agency Texas A&M University - Texarkana Department Institutional Effectiveness, Research, & Planning Proposed Minimum SalaryCommensurate Job LocationTexarkana, Texas Job TypeFaculty

Job Description Coordinates data mining and reporting activities in support of institutional effectiveness including report writing, report submission, assessment and accreditation, and archival records and retention.

ESSENTIAL DUTIES & RESPONSIBILITIES:

REPORT WRITER/CREATOR

Develops simple to complex queries to manipulate table data and for uploading student data into third party products and responds to inquiries for information using PL/SQL Developer; query tables for structure, field names, and field formats to assist with report writing and to solve problems as requested by data owners. Perform data mining from existing university relational databases in Banner, etc. into specialized software such as WebFocus, to merge data and provide reports.

REPORTING AGENT

Extracts data and generates reports, ensuring accuracy, to facilitate ongoing data dissemination via the Fact Book, System Metrics, Program Review, and website documents. Collects, develops, and submits reports for IPEDS, College Board, Accountability Draft System, NSSE, BCSSE, RNL, CATEF, NCES, and NPSAS on a semester/annual basis. Assists with reporting to governing, compliance, and regulatory bodies (e.g., SACSCOC, THECB, and TAMU System offices) by producing professional quality charts, tables, and graphics for summary and detailed reports.

ASSESSMENT AND ACCREDITATION

Design, administer, and provide consultation on the use of online survey tools (such as SurveyMonkey, Scantron Class Climate, Blackboard and GoogleForms), as well as, assessment and accreditation management technologies (e.g., AEFIS/HelioCampus). Consult with academic programs, academic and student support programs, and administrative units on the design, implementation, and revision of assessment processes. Serve as administrator for the university course and instructor evaluation process. Provide training and professional development opportunities through assessment committee leadership, workshops, and the development of technical resources. Coordinate program reviews of assessment information submitted by academic programs, academic and student support programs, and administrative units, and assists in the development of assessment plans.

RESEARCH SUPPORT

Successfully collaborates with other professionals, who are responsible for data reporting across campus, to coordinate and facilitate institutional research projects, utilization of data resources, interpreting results, and identifying various data needs.

This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned.

KNOWLEDGE, SKILLS & ABILITIES:

Minimum Qualifications Master’s degree in applicable field or equivalent combination of education and experience. One year of related experience in quantitative and qualitative techniques, research designs, assessment protocols, or other related field. Knowledge of word processing and spreadsheet applications. Knowledge of statistical software. Ability to multitask and work cooperatively with others. Ability to communicate clearly and effectively to ensure understanding.

Preferred Qualifications Significant quantitative analysis course work at the undergraduate level Master’s degree in computer science, quantitative business area, or social sciences related field Knowledge of query tools such as PL/SQL Developer, Toad, and SQL*Plus Experience with Banner student information system (SIS) Familiarity with strategic planning and assessment processes Ability to build queries in a relational database using SQL and/or Web FOCUS

SUPERVISION OF PERSONNEL:

This position generally supervises employees.

OPEN UNTIL FILLED.

To ensure full consideration, applications must be submitted by 08/09/2026

BENEFITS (rules, policies, eligibility apply):

From our generous benefits package and professional development opportunities to our retirement programs and our commitment to service excellence, A&M-Texarkana is an engaging and rewarding place to work.

Insurance:

Medical $0 - $30 per month for Employee Only coverage after university contribution ($920 value)

Up to 83% of premium covered by the university: Employee and Spouse Employee and Children Employee and Family coverage

Dental & Vision

Life Insurance, Accidental D&D, Long Term Disability, Flexible Spending Account and Day Care Spending Account

Tuition Benefits:

• Public Service Loan Forgiveness Program
• 75% waiver of tuition and fees for full-time employees, their spouses and children

Time Off:

• 8+ hours of vacation paid time off every month
• 8 hours of sick leave paid time off every month
• 8 hours of paid time off for birthday leave
• 12-15 paid holidays each year

Retirement:

• Teacher Retirement System of Texas (TRS) or Optional Retirement Plan (ORP)
• Voluntary Tax Deferred Account/Deferred Compensation Plan

Professional Development via LinkedIn Learning Employee Assistance Program On Campus Wellness Opportunities

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.

Texas A&M University-Texarkana is a comprehensive, regional four-year university nestled on a beautiful 375-acre, lake-front campus located in the piney woods of east Texas near the borders of Arkansas, Louisiana, and Oklahoma.

A&M-Texarkana is an ascendant university that offers students an exceptional educational experience both inside and outside the classroom.

A&M-Texarkana offers dozens of academic programs in high demand fields and consistently works with business and industry partners to implement new programs and degrees that meet the needs of the modern job market and prepare graduates for workplace success in their chosen field.

The university provides a high-quality education to learners of all ages by providing access to world-class professors via flexible learning experiences offered online, hybrid, or face‑to‑face.

With more than 40 student organizations, Greek life, intramural sports, leadership programs, 17 intercollegiate sports, and volunteer organizations, all students are encouraged to Think BIG, Dream BIG, and Do BIG.

The Texas A&M University System was officially established in 1948 and has evolved into one of the largest systems of higher education in the nation, with a statewide network of 12 universities.

Additionally, the A&M System provides service and education to the people of Texas and beyond through eight state agencies, Texas A&M-Fort Worth, Texas A&M-RELLIS, and the A&M System administration office.

Texas A&M-Texarkana employment opportunities are updated daily and posted on this searchable website.

The Texas A&M System is an Equal Opportunity/Veterans/Disability Employer.

If you need assistance in applying for this job, please contact [phone].