Installments Product Manager

0101 The Huntington National Bank; Oak Knoll (MN); On-site; USD 63,000 - 124,000; Full time

Benefits offered by this job

Health insurance coverage

Wellness program

Life and disability insurance

Retirement savings plan

Paid leave programs

Paid holidays

Paid time off (PTO)

Job summary

Huntington is seeking an Installments Product Manager to drive card product management, aimed at acquiring new accounts and optimizing activation, usage, growth, and retention.

The role requires 5+ years of product management experience in financial services, strong analytical skills, and knowledge of regulatory compliance. You will collaborate across teams, develop business requirements, and manage risks while focusing on customer outcomes and product quality.

Qualifications

• Bachelor's Degree or High School Diploma/equivalent with 4 additional years of credit card related oversight experience.
• 5+ years of product management experience, preferable in financial services or banking.
• Strong attention to detail, focus on process.
• Strong verbal and written communication skills.
• Experience working with financial products.
• Familiarity with regulatory compliance requirements for financial institutions and products.
• Proficiency with Microsoft Office Suite

Responsibilities

• Develops Installments product knowledge to assist with longer range strategic projects and work assignments.
• Develops knowledge of the Installments industry including consumer preferences and profitability trends.
• Performs market and competitive research.
• Partners with internal/external partners to obtain consumer feedback to incorporate into new and innovative card ideas
• Creates business requirements that are comprehensive and clear, working independently or in partnership with key technical and business partners.
• Understands Card business processes and systems.
• Learns new processes and systems and applies to product management or project delivery.
• Demonstrates ability to understand criticality and relevance of project issues, appropriate level and degree of escalation, and drive resolution with project sponsors and technical management.
• Analyzes customer complaints with key partners, determines root causes and product enhancements or other risk mitigation strategies.
• Drives remediation of issues and other control enhancements to support product delivery.
• Monitor day-to-day KPIs and identify trends and patterns and elevate issues to management as appropriate.
• Partners to ensure key branch and operational communications are executed with product training materials, guides and internal product sites.
• Implement effective controls and processes to ensure risks are measured, monitored and controlled and compliance requirements are adhered to on an on-going basis.
• Performs other duties as assigned.

Skills

Product management

Attention to detail

Verbal communication

Written communication

Financial products

Regulatory compliance knowledge

Microsoft Office Suite

Education

Bachelor's Degree or High School Diploma/equivalent with 4 additional years of credit card related oversight experience

Master’s Degree

Tools

Microsoft Office Suite

Job description

Description Summary

The Installments Product Manager executes card product management to drive new account acquisition, and optimize product performance to drive account activation, usage, growth, and retention.

Duties and Responsibilities

Develops Installments product knowledge to assist with longer range strategic projects and work assignments

Develops knowledge of the Installments industry including consumer preferences and profitability trends

Performs market and competitive research.

Partners with internal/external partners to obtain consumer feedback to incorporate into new and innovative card ideas

Creates business requirements that are comprehensive and clear, working independently or in partnership with key technical and business partners.

Understands Card business processes and systems.

Learns new processes and systems and applies to product management or project delivery.

Demonstrates ability to understand criticality and relevance of project issues, appropriate level and degree of escalation, and drive resolution with project sponsors and technical management.

Analyzes customer complaints with key partners, determines root causes and product enhancements or other risk mitigation strategies.

Drives remediation of issues and other control enhancements to support product delivery.

Monitor day-to-day KPIs and identify trends and patterns and elevate issues to management as appropriate.

Partners to ensure key branch and operational communications are executed with product training materials, guides and internal product sites.

Implement effective controls and processes to ensure risks are measured, monitored and controlled and compliance requirements are adhered to on an on-going basis.

Performs other duties as assigned.

Basic Qualifications

Bachelor's Degree or High School Diploma/equivalent with 4 additional years of credit card related oversight experience.

5+ years of product management experience, preferable in financial services or banking.

Preferred Qualifications

Master’s Degree

Strong attention to detail, focus on process

Strong verbal and written communication skills

Experience working with financial products

Demonstrated ability to critically analyze situations and risks, determine paths of action, and make recommendations to remediate issues.

Familiarity with regulatory compliance requirements for financial institutions and products.

Proficiency with Microsoft Office Suite

Exempt Status

Yes

Workplace Type

Office

Remote Work

Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Immigration Limitation

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses.

Application Eligibility

Applicants must be currently authorized to work in the United States on a full-time basis.

Compensation Range

$63,000 - $124,000 Annual Salary. The compensation range represents the anticipated low and high end of the base compensation range for this position. Actual compensation will vary based on various factors including but not limited to location, experience, and education.

Colleagues in this position are also eligible to participate in an applicable incentive compensation plan.

Benefits

• Health insurance coverage
• Wellness program
• Life and disability insurance
• Retirement savings plan
• Paid leave programs
• Paid holidays
• Paid time off (PTO)

Equal Opportunity Employer

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice

Visit Huntington's Career Web Site for more details.

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About Huntington

Welcome to Huntington! At Huntington, we look out for people. From reinventing banking with game-changing innovations to building an internal culture that creates lifelong bonds, together, we can make people’s lives better. And amazing things happen when we look out for each other. We prove it every day. Whether it's helping a colleague or collaborating on a new tool that will revolutionize the way people save money, our actions can have a huge impact. Our colleagues look out for people with a Can-Do Attitude, Service Heart and Forward Thinking. These values - simple but powerful - push us to do the right thing, to do right by people. Because people are what matter. If you'd like to learn more about how Huntington looks out for people, visit https://www.huntington.com/lookingout.