Installer, Meter Services I, II, or Sr

Entergy; New Orleans (LA); On-site; USD 42,000 - 64,000; Full time

Job summary

Entergy in New Orleans, LA, is seeking a Meter Services Technician to service electric meters on residential and commercial accounts. You will connect, disconnect, and tamper-proof meters, while providing professional customer service in the field.

The role requires on-call availability and the ability to work irregular hours in various weather conditions. Qualifications include a High School Diploma or equivalent, 18+ years of age, strong safety awareness, and the capacity to travel as needed.

Qualifications

• High School Diploma or equivalent required.
• 18+ years of age.
• Excellent interpersonal communication and ability to read maps.
• Ability to travel including out-of-town assignments and work irregular hours.
• Demonstrated safety awareness and ability to follow safety procedures.

Responsibilities

• Work mainly with electric meters on residential and commercial accounts.
• Perform disconnects for non-payment of bills.
• Install and remove locks for tampering prevention.
• Deliver professional customer service in the field.

Skills

Interpersonal communication

Reading maps

Customer service

On-call readiness

Safety awareness

Education

High School Diploma or equivalent

Job description

Job Summary/Purpose

Perform all types of Meter Services work. Electric (and/or gas where applicable) turn on, turn off, removals, installs, change outs, rereads, reconnects, tampering etc.

Job Duties/Responsibilities

• Responsible for working mainly self-contained electric meters on residential and commercial accounts.


• Perform disconnects on residential and commercial accounts due to non-payment of bill.


• Install and remove different types of locks for tampering prevention.


• Must render excellent customer service in a professional manner while handling customers in the field.


• Flexibility to work irregular or extended hours as required.


• Position requires the ability to work outside in all types of weather, in unusual surroundings as well as normal conditions.


• Must be available for call outs.


• Be fully capable of performing other related tasks as assigned.


• Complete daily work tickets, timesheets, and respond as needed through digital format applications.


• Maintain a valid driver's license.


• Assist in storm restoration efforts as needed.


• Know and practice Entergy's applicable safety rules and safe work procedures at all times.


• Attend and participate in monthly safety meetings.

Minimum Requirements

Minimum education required of the position High School Diploma or equivalent.

• Minimum experience required of the position Installer, Meter Srvcs I G/E - 0-2 years Installer, Meter Srvcs II G/E - 1-3 years of work experience. Installer, Meter Srvcs Sr G/E - 5-7 years of work experience.

Minimum knowledge, skills, and abilities required of the position

• Must be 18 years of age.


• Excellent interpersonal communication skills and radio communication.


• Ability to read map.


• Ability to interface with coworkers, workers from other departments, supervisors and customers.


• Ability to make decisions without direct supervision.


• Ability to receive and execute orders and instructions with limited supervision.


• Ability to respond to emergencies, after hours, and on-call duties.


• Ability to travel including out of town assignments.


• Ability to manage multiple activities and changing priorities.


• Self motivated and dependable team player.


• Ability to work well under pressure.


• Ability to recognize hazards in the workplace and have the ability to mitigate the hazards.


• Ability to maintain and care for Company equipment properly and safeguard assets.


• Ability to meet the public in a pleasant and tactful manner and understand the importance of delivering a high level of customer service.


• Demonstrated acceptance of a diverse and inclusive work environment and customer base.

Any certificates, licenses, etc. required of the position EEI CAST Test