HVAC Installer IV

2410 HomeServe Skilled Trades, LLC; Beltsville (MD); On-site; USD 76,500 - 97,500; Full time

Benefits offered by this job

Top Pay for Top Performers

Generous PTO

Company-sponsored Medical, Dental, and Vision Insurance

401(k) Retirement Savings Plan

Job summary

2410 HomeServe Skilled Trades, LLC is seeking an Installer IV to work with HVAC systems in Beltsville, Maryland. The ideal candidate will have over 6 years of experience and required certifications, focusing on quality installations and superior customer service.

This role involves working under general direction to complete installation projects, assist in training less experienced staff, and ensure high customer satisfaction. Competitive compensation, benefits, and opportunities for skill development are offered.

Come join our team and be a vital part of our mission!

Qualifications

• 6+ years’ experience in HVAC technical training; certification required.
• Must possess required licensing or certification per regulations.
• EPA and safety certifications required.

Responsibilities

• Install HVAC equipment and accessories in homes under supervision.
• Perform diagnostics, designs, fabricates, and installs ducts.
• Train less experienced employees.

Skills

HVAC technical skills

Customer service

Mechanical aptitude

Time management

Effective communication

Education

High school diploma or GED

Tools

Various HVAC tools

Job description

Welcome! The Installer IV uses practical knowledge to complete moderately complex projects and assignments within the Installation family. Helps train or mentor less experienced employees. Works under general direction.

Location Address: 5301 Holland Dr, Beltsville, MD 20705

Key Responsibilities

• Works under the direction of the Field Supervisor or General Manager to install HVAC equipment and accessories in the customer’s home.
• Installs heating, air conditioning, ventilation, and refrigeration equipment, as well as accessories, in accordance with company requirements and manufacturer specifications.
• As needed, performs limited diagnostics.
• Designs, fabricates, and installs various ducts and duct fittings as required.
• Performs start‑ups on air conditioning and heating systems and other components.
• Delivers excellent customer service and sustains high levels of customer satisfaction.
• Promotes products and services to the customer.
• Calls Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visit.
• Responsible for delivery and removal of equipment needed to complete the installation work.
• Ensures company property, vehicles, and tools are being properly used, maintained, and accounted for.
• Completes all paperwork in a neat, accurate, thorough, and timely manner.
• Collects payment from customer.
• Represents the company professionally, honestly, and ethically in all business matters and concerns.
• Responsible for keeping installation vehicle clean and neat both inside and outside in keeping with the company’s professional image.
• Follows standard procedures and process, ensures that the company vehicle is properly stocked, returns defective warranty parts to branch, and orders/replenishes vehicle stock as needed.
• May be responsible for completing material requisition forms and related administrative activities.
• Assists the Field Supervisor or General Manager with site supervision, planning, and estimating.
• Assists the Field Supervisor or General Manager with completing quality audits on selected installations to ensure superior performance, quality, and customer satisfaction.
• Trains other installers in technical skills and company procedures, as assigned.
• Performs similar or other duties as needed or assigned.

Desired Skills and Qualifications

• High school diploma or GED with additional training and 6+ years’d experience in HVAC technical training; certification required.
• Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area.
• EPA and safety certifications required.
• Proficient in the fundamentals of the operational functionality of heating, air conditioning, and ventilation equipment as well as related accessories.
• Advanced skills at installing heating, air conditioning, and ventilation equipment as well as related accessories.
• Proficient in the layout and installation requirements of duct work and duct fittings.
• Advanced mechanical aptitude and the ability to operate all necessary tools and equipment.
• Proficient and able to operate all necessary tools and equipment to perform various installation projects.
• Advanced skills at reading wiring diagrams and troubleshooting problems with electrical, refrigerant and duct systems on HVAC equipment.
• Proficient and able to properly start up and balance airflow and to properly align belts and pulleys on all systems with little to no supervision.
• Advanced skills installing electronic air cleaners, refrigeration systems, hot water systems, steam boiler systems, humidifiers, and related equipment with little to no supervision.
• Ability to calculate heat gain and loss on buildings using approved methods.
• Effective communication skills to communicate with customer and resolve customer issues, complaints, or concerns.
• Effective and efficient time‑management and organizational skills.
• Valid driver’s license with acceptable driving record.
• Available to work flexible hours and on‑call shifts as needed.
• Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces to access HVAC units.
• Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl.
• Ability to work in a variety of environmental conditions, including but not limited to the following: hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areas.
• Ability to safely climb 300lb load capacity rated ladders with a 30lb tool belt.
• Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception.
• Ability to lift up to 75 pounds and ability to lift and carry items weighing up to 50 pounds.

Company Perks and Benefits

• Top Pay for Top Performers, including incentive and bonus opportunities (depending on the position).
• Generous PTO provided – 24 paid days off within your first year of employment (vacation, personal holidays, & national holidays).
• 29 paid days off after your 2nd year of employment.
• Company-sponsored Medical, Dental, and Vision Insurance programs.
• Company-provided smart phone, tablet, uniform plan, and tool replacement program.
• Internal Training Academy for continuous skill development.
• Best‑in‑class 401(k) Retirement Savings Plan with attractive company matching contributions.
• Company-paid employee Life Insurance with options for YOU and your Family.
• Short-term and Long-term disability insurance options.
• Supplemental benefit programs such as legal advice, pet insurance, and health advocacy programs.

Annual Compensation Range: $76,500.00 - $97,500.00 + Incentive Opportunity.

Minimum Experience: 6+ Years.

Minimum Education: High School Diploma/GED.

Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts. Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email [e-mail].