Installer I

2240 Service Experts Heating & AC LLC; Pierre (SD); On-site; USD 42,000 - 52,000; Full time

Job summary

2240 Service Experts Heating & AC LLC is seeking an Installer I – HVAC Install to perform on-site installation of heating, ventilation, and air conditioning systems in customers' homes. The role requires a high school diploma or GED with HVAC training and EPA/safety certifications.

Responsibilities include installing equipment, performing start-ups, duct fabrication, and delivering excellent customer service while maintaining company assets and documenting work thoroughly.

Qualifications

• High school diploma or GED with HVAC training/certification.
• EPA and safety certifications required.
• Licensing as required by local laws.

Responsibilities

• Install HVAC equipment and accessories in customer homes.
• Perform start-ups and limited diagnostics.
• Design, fabricate, and install ducts and fittings as needed.
• Deliver excellent customer service and ensure satisfaction.
• Maintain tools and company property in good condition.

Skills

Customer service

Safety-minded

Effective communication

Education

High school diploma or GED

Job description

Position Title

Installer I – HVAC Install

Location

Climate Control, 7291 Cottage Hill Rd, Mobile, AL 36695

Employment Type

Full-time, Regular position

Key Responsibilities

• Work under the direction of the Field Supervisor or General Manager to install HVAC equipment and accessories in the customer’s home.
• Install heating, air conditioning, ventilation, and refrigeration equipment, as well as accessories, in accordance with company requirements and manufacturer specifications.
• As needed, perform limited diagnostics.
• Design, fabricate, and install various ducts and duct fittings as required.
• Perform start‑ups on air conditioning and heating systems and other components.
• Deliver excellent customer service and sustain high levels of customer satisfaction.
• Promote products and services to the customer.
• Call Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visits.
• Responsible for delivery and removal of equipment needed to complete the installation work.
• Ensure company property, vehicles, and tools are properly used, maintained, and accounted for.
• Complete all paperwork in a neat, accurate, thorough, and timely manner.
• Collect payment from customer.
• Represent the company professionally, honestly, and ethically in all business matters and concerns.
• Keep installation vehicle clean and neat, inside and outside, in keeping with the company’s professional image.
• Follow standard procedures and process, ensuring the vehicle is properly stocked; return defective warranty parts to branch, and order/replenish vehicle stock as needed.
• May be responsible for completing material requisition forms and related administrative activities.
• Assist with site supervision, planning, and estimating.
• Assist with completing quality audits on selected installations to ensure superior performance, quality, and customer satisfaction.
• Train other installers in technical skills and company procedures, as assigned.
• Perform similar/other duties as needed or assigned.

Health & Safety Roles and Responsibilities

• Report any unsafe acts, conditions and hazards to direct supervisor/manager immediately.
• Report any contravention of legislation or company policy, procedure or program to direct supervisor/manager immediately.
• Correct substandard acts or conditions within area of control.
• Use and maintain appropriate personal protective equipment (PPE) as prescribed by company program(s) or procedure(s).
• Never remove or render ineffective any safety guards, devices, or clothing prescribed to be in place or worn.
• Comply with the general rules as prescribed by company program(s) procedure(s).
• Operate devices or equipment as prescribed by company program(s) or procedure(s).
• Participate in any safety initiatives, teams, or committees.
• Report all injuries or incidents as prescribed by company program(s) or procedure(s) immediately.
• Provide input on developing safety initiatives and plans to eliminate exposure that could cause accidents.
• Do not perform any act that may endanger the safety or well‑being of others.
• Do not engage in any pranks, contests, or rough boisterous behavior.
• Work in compliance with applicable legislative requirement.

Desired Skills and Qualifications

• High school diploma or GED with additional training and 0‑2 years experience in HVAC technical training certification required.
• Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area.
• EPA and safety certifications required.
• Proficient in the fundamentals of the operational functionality of heating, air conditioning, and ventilation equipment as well as related accessories.
• Advanced skills at installing heating, air conditioning, and ventilation equipment as well as related accessories.
• Proficient in the layout and installation requirements of duct work and duct fittings.
• Advanced mechanical aptitude and the ability to operate all necessary tools and equipment.
• Proficient and able to operate all necessary tools and equipment to perform various installation projects.
• Advanced skills at reading wiring diagrams and troubleshooting problems with electrical, refrigerant and duct systems on HVAC equipment.
• Proficient and able to properly start up and balance airflow and to properly align belts and pulleys on all systems with little to no supervision.
• Advanced skills installing electronic air cleaners, refrigeration systems, hot water systems, steam boiler systems, humidifiers, and related equipment with little to no supervision.
• Ability to calculate heat gain and loss on buildings using approved methods.
• Effective communication skills to communicate with customer and resolve customer issues, complaints, or concerns.
• Effective and efficient time‑management and organizational skills.
• Valid driver’s license with acceptable driving record.
• Available to work flexible hours and on‑call shifts as needed.
• Physical abilities: stand, walk, climb ladders, attic stairs, maneuver in attics, basements, crawl spaces; climb 300lb load capacity rated ladders with a 30lb tool belt; see and focus for close/distance vision with normal depth perception; lift up to 75pounds; lift and carry items up to 50pounds.

Minimum Experience

0‑2 years

Minimum Education

High School Diploma/GED

EEO Statement

Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts. Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email [e-mail].