Installer Apprentice (Bathroom Remodeling)

Idaho Bath Solutions LLC; Tualatin (OR); On-site; USD 42,000 - 66,000; Full time

Job summary

Re-Bath in Oregon seeks an Installer with strong communication, organizational skills, and remodeling experience. You will manage client expectations, install bathroom remodels, and coordinate with Project Manager to ensure quality and on-time completion.

Ideal candidates have at least 1 year of remodeling or construction experience, excellent customer service aptitude, and the ability to work independently or in a team while staying detail-oriented and safety-conscious.

Qualifications

• Solid experience delivering customer service.
• 1 year remodeling or construction experience.
• High School Diploma or GED.

Responsibilities

• Be a friendly point of contact for customers.
• Train others on installation techniques.
• Troubleshoot changes to labor or materials needs.
• Maintain and operate tools and company vehicles safely.
• Keep jobsites clean, safe, and damage-free.
• Complete documentation accurately.
• Ensure customer satisfaction and generate reviews.

Skills

Reliable transportation

Cell phone data plan

Teamwork

Communication skills

Attention to detail

Customer service

Organizational skills

Problem solving

Self-motivated

Deadline driven

Customer focus

Education

High School Diploma or GED

Tools

Basic computer knowledge

Typing ability

Job description

Re-Bath is a fast-growing bathroom remodeling company. We need an Installer with excellent communication skills, experience, attention to detail, and savvy to handle bathroom remodeling tasks including carpentry, customer service, jobsite management, among others.

To thrive in this role, you’ll need to be able to work in a jobsite setting, be self‑motivated with a high urgency to help others, communicate well, and be highly organized. We are looking for an individual who isn’t afraid to work really hard with minimal direction and to take initiative to improve processes. Remodeling or construction trades experience is required. The right individual will play a key part in the expansion of this company and will have the opportunity to grow as the company grows.

KEY RESPONSIBILITIES AND TASKS (Essential Functions)

• Be a responsible and friendly point of contact for customers
• Become an expert and train others on our products and installation techniques
• Troubleshoot and communicate any changes to labor or materials needs
• Maintain and operate company tools and vehicles in a safe manner
• Keep jobsites and materials clean, safe, and damage‑free
• Complete all required documentation completely and accurately
• Ensure customer satisfaction and generate positive reviews

Must Have

• Reliable transportation to get to and from the office
• Cell phone with data plan
• Ability to work independently and within a team
• Excellent communication skills
• High attention to detail
• Excellent customer service skills
• Organizational skills
• Ability to problem solve
• Ambition and be self‑motivated
• Ability to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary customer service
• The desire to make a real difference in a small company and to have some fun along the way

ADDITIONAL DUTIES AND RESPONSIBILITIES

• Improve customer service, perception, and satisfaction
• Participate in periodic training events
• Help with warehouse work and display set‑up & maintenance
• Review upcoming jobs and provide feedback to Project Manager
• Ensure compliance with Home Depot/Lowe’s/State/County/City regulations

MINIMUM EXPERIENCE AND EDUCATION

• Basic knowledge of how a jobsite runs
• Solid experience delivering customer service
• 1 year of remodeling or construction trades experience
• High School Diploma or GED

PREFERRED EXPERIENCE AND EDUCATION

• 2 years remodeling or construction trades experience
• Basic computer knowledge and typing ability

WORKING CONDITIONS/PHYSICAL REQUIREMENTS

• Sitting 10%
• Standing/walking 90%
• Moderate noise levels from jobsite equipment.
• Minimum lifting requirements of 100 pounds
• Frequent client and jobsite personnel interaction; heavily dependent on excellent customer interaction.
• Near Vision - The ability to see details at close range (within a few feet of the observer) as required for business software, and operating office machines.

PERFORMANCE STANDARDS (SUCCESS FACTORS)

• Adhere to company core values
• Team Effort
• Customer Centric
• Be Accountable
• Growth Mindset
• Have Fun in the Process

Minimum Performance Requirements

• Attend all scheduled activities unless sick or on vacation
• 95% projects 100% complete within scheduled timeframe

Pay Scale

• Wage & Bonus Range: Depending on experience and individual & company performance.