Installations Specialist

Gomotive; United States; Remote; USD 65,000 - 75,000; Full time

Benefits offered by this job

Health, dental, vision insurance

Paid time off

Disability and life insurance

401(k) retirement contributions

Job summary

Gomotive is seeking a field-based installation technician to deploy telematics equipment across customer vehicles. You will perform direct installations, train customers on site, and coordinate with external installers while ensuring deployment quality.

This role requires extensive travel (50–75%), strong knowledge of vehicle wiring, and the ability to interpret diagrams. You will report field observations to engineering to help product improvements.

Qualifications

• Experience installing, servicing, or repairing technical equipment, preferably in automotive settings.
• Ability to read wiring diagrams and technical documentation.
• Experience installing IoT devices or aftermarket electronics at scale.
• Valid driver's license with clean driving record and ability to lift up to 50 pounds.

Responsibilities

• Install gateways, cameras, and accessories in customer vehicles, solo or with installers.
• On-site training, support pilots, coordinate returns, and lead deployments.
• Check installation quality, audit documentation, and oversee projects.
• Create installation guides for unusual configurations and help remote installers resolve questions.
• Share field observations with engineering to inform product improvements.

Skills

Field installation

Customer training

Troubleshooting

Electrical wiring

Driver's license

Travel readiness

Education

High school diploma or equivalent

Tools

Wiring diagrams

Technical documentation

Vehicle hardware installations

Job description

Role overview

Install, maintain, and troubleshoot vehicle telematics equipment, combining hands‑on technical work with customer support and oversight of deployment quality. The role includes direct installations and guidance for third-party installers, as well as feedback to engineering teams based on field experience. Travel is expected for 50-75% of the year.

Responsibilities

• Install gateways, cameras, and accessories across customer vehicles and other assets, independently or alongside external installers.
• Train customers on site, support pilots, coordinate equipment returns, and lead on‑site work for strategic deployments.
• Check installation quality, audit documentation, and oversee installation projects.
• Create installation guides for unusual configurations and help remote installers resolve technical questions.
• Investigate escalated issues and coordinate resolution with relevant stakeholders.
• Share field observations with engineering teams to inform product improvements.

Requirements

• High school diploma or equivalent.
• Substantial experience installing, servicing, or repairing technical equipment, preferably in automotive settings.
• Knowledge of vehicle wiring and electrical systems, and ability to interpret wiring diagrams and technical documentation.
• Experience installing IoT devices or aftermarket electronics at scale and troubleshooting complex setups.
• Valid driver's license with a clean driving record.
• Ability to lift up to 50 pounds and work on ladders or in confined spaces.
• Strong customer communication and training skills, plus flexibility for extensive travel and changing schedules.

Nice to have

• Spanish language proficiency.

Benefits and work setup

Travel is a core part of the role, at approximately 50-75% annually.

Listed U.S. on-target earnings are $65,000-$75,000.

• health, pharmacy, vision, and dental coverage
• paid and sick leave
• disability and life insurance
• retirement contributions, subject to eligibility