Installation Training Specialist

AZEK Exteriors; Dahlonega (GA); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Competitive salary and bonus

Health, dental, vision, life insurance

Paid time off

401(k) with match

Wellness programs

Sustainability initiatives

Job summary

James Hardie is seeking an Installation Training Specialist to become an expert in pergola and cabana systems and train dealers and installation crews in the field. The role emphasizes hands-on construction and the ability to troubleshoot on-site while teaching others.

The position requires about 50% travel, including overnight stays, and offers a comprehensive benefits package with a competitive salary, bonus eligibility, and work-life balance programs.

Qualifications

• Hands-on construction or installation experience
• Strong mechanical aptitude
• Excellent communication and teaching skills
• Ability to travel ~50% including overnights
• Customer-focused professional approach

Responsibilities

• Train dealers and installation crews on pergola and cabana system installation
• Provide hands-on demonstrations and coaching during installation
• Teach fundamentals: measuring, leveling, plumb, square, and product-specific requirements
• Provide refresher training for existing dealers and new crews
• Troubleshoot installation challenges and propose practical solutions
• Coordinate with dealers before training to prepare for successful installations
• Support trade shows and other installation activities
• Serve as a knowledgeable resource for the dealer network

Job description

Dahlonega, GA | Construction | Installation | Training

About The Role

Do you have hands-on construction or installation experience and enjoy showing others how to do the job the right way?

We're looking for an Installation Training Specialist who will become an expert in our pergola and cabana systems and take that knowledge into the field to train the dealers and crews who install them.

This is a hands-on construction and installation training role for someone who understands how things go together, can troubleshoot problems in the field, and can confidently teach those skills to others.

You'll spend approximately 50% of your time traveling, including overnight travel, primarily working directly with dealer installation crews.

What You'll Do

• Train new dealers and installation crews on how to properly build and install pergola and cabana systems.
• Provide hands-on demonstrations and coaching throughout the installation process.
• Teach construction and installation fundamentals, including measuring, leveling, getting structures plumb and square, and understanding product-specific installation requirements.
• Provide refresher training for existing dealers and new installation crews.
• Troubleshoot installation challenges and help crews identify practical solutions.
• Communicate with dealers before training to help prepare them for successful installations.
• Support trade shows and other special installation activities as needed.
• Serve as a knowledgeable, professional resource for our dealer network.

What We’re Looking For

You don't need previous pergola or cabana experience. We're looking for someone with the construction ability and mechanical aptitude to learn our products and the communication skills to teach others.

You may be a great fit if you have experience in:

• Construction or skilled trades
• Carpentry
• Mechanical or equipment installation
• Building products
• Field service or field installation
• Outdoor structures or specialty construction
• Leading, mentoring, or training installation crews

You’ll Also Need

• Strong mechanical aptitude and hands-on problem-solving skills.
• Comfort using measurements and basic construction principles.
• Strong communication skills and the ability to explain how something should be built or installed.
• A professional, customer-focused approach.
• Valid driver's license.
• Ability to travel approximately 50%, including overnight travel.

As of the date of this posting, a good faith estimate of the current pay scale for this position is $55,000 to $70,000. Placement in the range depends on several factors such as experience, skills, geography and internal equity and may change over time. This position qualifies for benefits and you will be eligible to participate in a bonus plan.

At James Hardie, we recognize that our success depends on our people. We've worked hard to build a generous and competitive benefits program that demonstrates our commitment to our employees.

• Compensation: competitive salary and bonus eligibility
• Insurance: health coverage medical, dental, vision, life insurance
• Paid Time Off: vacation and company holidays
• Retirement: 401(k) with match
• Work-Life Balance: parental leave, wellness programs
• Purpose. Impact. Community: Sustainability Initiatives | James Hardie