Installation Technician, Summer (San Antonio, TX)

NRG Energy; Town of Texas (WI); On-site; USD 40,000 - 80,000; Full time

Job summary

Ein führendes Unternehmen im Bereich Smart Home sucht engagierte Fachkräfte, um die Installation und den Service modernster Technologien in den Haushalten der Kunden zu gewährleisten. Diese spannende Rolle erfordert Reisebereitschaft und die Fähigkeit, in einem dynamischen Umfeld zu arbeiten. Sie werden die Möglichkeit haben, Ihre Einnahmen durch den Verkauf zusätzlicher Produkte und Dienstleistungen zu steigern. Wenn Sie eine Leidenschaft für Technologie und Kundenservice haben, könnte dies die perfekte Gelegenheit für Sie sein.

Qualifications

• Ausgezeichnete Kundenservice-Fähigkeiten sind erforderlich.
• Verkaufserfahrung und technisches Verständnis sind von Vorteil.

Responsibilities

• Installation und Wartung von Smart-Home-Technologien in Kundenhäusern.
• Erstellung von Lösungen zur Vereinfachung des Lebens der Kunden.

Skills

Kundenservice

Verkaufserfahrung

Technisches Verständnis

Feldservice-Erfahrung

Job description

Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner, and more connected future.

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to their homes, no matter where they are. Join the Smart Home team to create smarter, safer, and more sustainable homes.

**Position: Direct-to-Home Smart Home Pros**

Provide expert-level installation and services, delivering the highest caliber of customer service. Customers will rely on you to act with honesty and integrity as you offer solutions that provide peace of mind.

This position is seasonal, starting summer 2025, requires 100% travel, and may involve temporary relocation during the summer season.

What you'll do:

1. Earn piece-rate pay and enjoy an unlimited commission plan.

2. Become an expert on smart home technology through training on industry-leading products.

3. Manage inventory and assets with a business owner mentality.

4. Install, service, and troubleshoot cutting-edge smart home technology in customer homes.

5. Create solutions to protect and simplify customers' lives.

6. Conduct routine maintenance and inventory of company products and equipment.

7. Explain and provide detailed system capabilities and operational instructions to customers.

8. Control your own income by providing opportunities for customers to purchase additional products and services.

9. Leverage service and installation appointments into leads and revenue.

What we're looking for:

• Exceptional customer service skills.

• Sales and/or field services experience is helpful; technical backgrounds like construction or electrical experience are a plus but not required.

• Ability to thrive in a team environment and work independently.

• Willingness to submit to a criminal background check.

• Valid driver's license and reliable transportation.

Physical demands:

• Lift and carry up to 45 lbs.

• Climb ladders up to 14 feet.

• Work in attics and confined spaces.

• Bend, kneel, crouch, and stand for extended periods.

• Commitment to safety, including completing safety analyses of work sites.

NRG Energy is committed to a drug and alcohol-free workplace. Employees are subject to periodic drug testing as permitted by law. We are an Equal Opportunity Employer, supporting protected veterans and individuals with disabilities. Salary levels may be adjusted based on experience and skills.

EEO is the Law Poster: http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf