Installation Technician, Summer (Fort Wayne, IN)

NRG Energy; Indiana (PA); On-site; USD 35,000 - 55,000; Full time

Job summary

Ein innovatives Unternehmen sucht nach talentierten Smart Home Pros, die bereit sind, die Zukunft des Wohnens zu gestalten. In dieser spannenden Rolle bieten Sie erstklassige Installations- und Serviceleistungen, während Sie Kunden helfen, smartere und sicherere Zuhause zu schaffen. Sie werden in einem dynamischen Team arbeiten, das sich leidenschaftlich dafür einsetzt, die besten Lösungen für unsere Kunden zu finden. Diese saisonale Position erfordert 100% Reisebereitschaft und bietet die Möglichkeit, Ihre Einnahmen durch ein unbegrenztes Provisionssystem zu steuern. Wenn Sie kundenorientiert sind und bereit sind, in einem sich ständig weiterentwickelnden Bereich zu arbeiten, dann ist dies die perfekte Gelegenheit für Sie.

Qualifications

• Ausgezeichnete Kundenservicefähigkeiten sind erforderlich.
• Verkaufserfahrung und technische Hintergründe sind von Vorteil.

Responsibilities

• Installation und Wartung von Smart-Home-Technologie in Kundenhäusern.
• Kunden über Systemfähigkeiten und Betriebsanweisungen informieren.

Skills

Kundenservice

Verkaufserfahrung

Technisches Verständnis

Education

Abschluss in einem relevanten Bereich

Job description

Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner, and more connected future.

Vivint Smart Home, an NRG-owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to their homes, no matter where they are. Join the Smart Home team to create smarter, safer, and more sustainable homes.

Position: Direct-to-Home Smart Home Pros

Provide expert-level installation and services, delivering the highest caliber of customer service. Customers rely on you to act with honesty and integrity, offering peace of mind.

This position is seasonal, starting summer 2025, requires 100% travel, and may involve temporary relocation throughout the summer season.

What you'll do:

1. Earn piece rate pay and enjoy an unlimited commission plan.
2. Become an expert on smart home technology through training on industry-leading products.
3. Manage inventory and assets with a business owner mentality.
4. Install, service, and troubleshoot cutting-edge smart home technology in customer homes.
5. Create solutions to protect and simplify customers' lives.
6. Conduct routine maintenance and inventory of company products and equipment.
7. Explain and provide detailed system capabilities and operational instructions to customers.
8. Control your income by offering opportunities for customers to purchase additional products and services.
9. Leverage service and installation appointments into leads and revenue.

What we're looking for:

• Exceptional customer service skills.
• Sales and/or field services experience is helpful; technical backgrounds like construction or electrical work are a plus but not required.
• Ability to thrive in a team environment and work independently.
• Willingness to submit to a criminal background check.
• Valid driver's license and reliable transportation.

Physical demands:

• Lift and carry up to 45 lbs.
• Climb ladders up to 14 feet.
• Work in attics and limited-space areas.
• Bend, kneel, crouch, and stand for long periods.
• Commitment to safety, including completing safety analysis for each work site.

NRG Energy is committed to a drug and alcohol-free workplace. Employees are subject to periodic drug testing as permitted by law. We are an Equal Opportunity Employer, supporting protected veterans and individuals with disabilities. Salary levels may be adjusted based on experience and skills.

EEO is the Law Poster: http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf

Official job description on file with Talent.