Installation Technician, Summer(Augusta, GA)

Vivint; Georgia (VT); On-site; USD 40,000 - 70,000; Full time

Job summary

Ein innovatives Unternehmen sucht nach leidenschaftlichen Smart Home Pros, die bereit sind, die Zukunft des Wohnens zu gestalten. In dieser spannenden Rolle bieten Sie erstklassige Installations- und Serviceleistungen, während Sie mit modernster Technologie arbeiten. Sie werden die Möglichkeit haben, Ihr Einkommen durch Verkaufschancen zu steuern und gleichzeitig einen positiven Einfluss auf das Leben der Kunden zu haben. Wenn Sie über außergewöhnliche Kundenservicefähigkeiten verfügen und bereit sind, sich in einem dynamischen Umfeld weiterzuentwickeln, dann ist diese Position ideal für Sie.

Qualifications

• Hervorragende Kundenservicefähigkeiten sind unerlässlich.
• Verkaufserfahrung und technischer Hintergrund sind von Vorteil.

Responsibilities

• Installieren und Warten von Smart-Home-Technologie in Kundenhäusern.
• Verwalten von Inventar und Vermögenswerten mit unternehmerischem Denken.

Skills

Kundenservice

Verkaufserfahrung

Feldserviceerfahrung

Technisches Verständnis

Job description

Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner, and more connected future.

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer, and more sustainable homes.

Position: Direct-to-Home Smart Home Pros

Provide expert-level installation and services, delivering the highest caliber of customer service. Customers will rely on you to act with honesty and integrity, offering peace of mind.

This position is seasonal, starting summer 2025, requires 100% travel, and may necessitate temporary relocation throughout the summer.

What you'll do:

1. Earn piece rate pay and enjoy an unlimited commission plan.
2. Become an expert on smart home technology through training on industry-leading products.
3. Manage inventory and assets with a business owner mindset.
4. Install, service, and troubleshoot cutting-edge smart home technology in customer homes.
5. Create solutions to protect and simplify customers' lives.
6. Conduct routine maintenance and inventory of company products and equipment.
7. Explain and provide detailed system capabilities and operational instructions to customers.
8. Control your income by offering opportunities for customers to purchase additional products and services.
9. Leverage service and installation appointments into leads and revenue.

What we're looking for:

• Exceptional customer service skills.
• Sales and/or field services experience is helpful; technical backgrounds like construction or electrical work are a plus but not required.
• Ability to work well in a team and independently.
• Willingness to submit to a criminal background check.
• Valid driver's license and reliable transportation.

Physical demands:

• Lift and carry up to 45 lbs.
• Climb ladders up to 14 feet.
• Work in attics and limited-space areas.
• Bend, kneel, crouch, and stand for extended periods.
• Adhere to safety protocols, including site safety analysis.

NRG Energy is committed to a drug- and alcohol-free workplace. Employees are subject to periodic drug testing as permitted by law. We are an Equal Opportunity Employer, including veterans and individuals with disabilities. Salary levels may be adjusted based on experience and skills.

EEO is the Law Poster: http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf