Installation Technician, Summer(Augusta, GA)

NRG Energy; Georgia (VT); On-site; USD 40,000 - 80,000; Full time

Job summary

An innovative firm is seeking Direct-to-Home Smart Home Pros to join their dynamic team. This seasonal position, starting in summer 2025, offers the opportunity to provide expert-level installation and services in smart home technology. With a focus on delivering exceptional customer service, you'll manage inventory, install cutting-edge technology, and create solutions to enhance customers' lives. Enjoy piece-rate pay and unlimited commission while traveling and potentially relocating throughout the summer. If you're driven, customer-focused, and ready for a rewarding challenge, this role is for you!

Qualifications

• Exceptional customer service skills are essential.
• Sales and/or field services experience is advantageous.

Responsibilities

• Install and service smart home technology in customer homes.
• Manage inventory and assets with a business owner mentality.

Skills

Customer Service Skills

Sales Experience

Technical Background (Construction/Electrical)

Job description

Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner, and more connected future.

Vivint Smart Home, an NRG-owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to their homes, no matter where they are. Join the Smart Home team to create smarter, safer, and more sustainable homes.

**Position: Direct-to-Home Smart Home Pros**

Provide expert-level installation and services, delivering the highest quality customer service. Customers will rely on you to act with honesty and integrity, offering peace of mind.

This position is seasonal, starting summer 2025. It requires 100% travel and may involve temporary relocation throughout the summer.

What you'll do:

1. Earn piece-rate pay and enjoy an unlimited commission plan.

2. Become an expert on smart home technology through training on industry-leading products.

3. Manage inventory and assets with a business owner mentality.

4. Install, service, and troubleshoot cutting-edge smart home technology in customer homes.

5. Create solutions to protect and simplify customers' lives.

6. Conduct routine maintenance and inventory of company products and equipment.

7. Explain and provide detailed system capabilities and operational instructions to customers.

8. Control your income by providing opportunities for customers to purchase additional products and services.

9. Leverage service and installation appointments into leads and revenue.

What we're looking for:

• Exceptional customer service skills.

• Sales and/or field services experience is helpful. Technical backgrounds like construction or electrical work are advantageous but not required.

• Ability to thrive in a team environment and work independently.

• Willingness to submit to a criminal background check.

• Valid driver's license and reliable transportation.

Physical demands:

• Lift and carry up to 45 lbs.

• Climb ladders up to 14 feet.

• Work in attics and confined spaces.

• Bend, kneel, crouch, and stand for long periods.

• Safety is a priority; all work sites require safety analysis.

NRG Energy is committed to a drug-free workplace. Employees are subject to random, post-accident, and reasonable suspicion drug testing, as permitted by law. We are an Equal Opportunity Employer, supporting protected veterans and individuals with disabilities. Salary and level may be adjusted based on experience and skills.

EEO is the Law Poster: http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf