Installation Technician I - Austin, TX

Fulcrum Technologies Inc.; Austin (TX); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

401(k) with Safe Harbor

Medical and dental insurance

Short-term disability insurance

Paid Time Off (PTO)

Opportunities for professional growth

Values-driven culture focusing on SAF–

Job summary

Fulcrum Technologies is seeking a Field Installation Technician I based in the Austin, Texas area to join our growing field installation team. This role supports installation, positioning, and preparation of semiconductor equipment pedestals at customer facilities across the United States and internationally.

The position requires up to 80% travel domestically and internationally, strong mechanical aptitude, and excellent customer service to work safely in cleanroom environments.

Qualifications

• High school diploma or GED is required.
• Ability and willingness to travel up to 80% domestically and internationally.
• Valid driver’s license and acceptable driving record.
• Strong mechanical aptitude and troubleshooting ability.
• Ability to read and follow installation procedures and technical instructions.
• Strong organizational and communication skills.

Responsibilities

• Perform onsite technical support during receipt, installation, and preparation of pedestal systems.
• Assist customers with proper installation procedures and best practices.
• Ensure accurate placement and mounting of pedestals and seismic restraint systems.
• Participate in pre-installation site surveys and project planning.
• Verify installation quality and support testing readiness.
• Identify issues and elevate concerns to senior staff.

Skills

Travel readiness

Mechanical aptitude

Customer service

Reading installation procedures

Teamwork

Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Fulcrum Technologies is a vertically integrated precision manufacturing company specializing in structural systems for advanced manufacturing environments. We design and fabricate semiconductor equipment pedestals, structural supports, cleanroom platforms, and custom-engineered assemblies that enable advanced manufacturing tools to operate at peak performance.

Our team combines structural engineering, precision machining, metal fabrication, and field installation expertise to support OEMs, semiconductor fabs, and advanced manufacturing facilities across North America and Asia.

We exist to strengthen the structural foundation of manufacturing environments.

Position Overview

Fulcrum Technologies is seeking a Field Installation Technician I based in the Austin, Texas area to join our growing field installation team. This position is responsible for supporting the installation, positioning, and preparation of semiconductor equipment pedestals and related structural systems at customer facilities throughout the United States and internationally.

This position requires up to 80% domestic and international travel and is ideal for individuals who enjoy customer-facing work, hands-on installation activities, and frequent travel in support of advanced manufacturing projects.

Candidates may reside in the Austin metropolitan area. Relocation to Oregon is not required.

The successful candidate will possess strong mechanical aptitude, excellent customer service skills, and the ability to work safely and professionally in highly controlled cleanroom environments.

This position description is intended to describe the general nature and level of work performed by employees in this role. Duties, responsibilities, and qualifications may be adjusted as business needs evolve.

What You’ll Do

Installation & Field Services

• Perform onsite technical support during the receipt, installation, and preparation of Fulcrum pedestal systems.
• Assist customers and installation support personnel with proper installation procedures and best practices.
• Ensure accurate placement and mounting of pedestals and seismic restraint systems in accordance with customer and equipment manufacturer requirements.
• Participate in pre-installation site surveys and project planning activities.
• Verify installation quality and support preparation for vibration and stiffness testing.
• Identify installation issues and elevate concerns to Senior Field Installation Technicians or the Installation Manager as appropriate.

Customer Support

• Deliver exceptional customer service while working in semiconductor fabs and cleanroom environments.
• Build positive working relationships with customers, contractors, and internal team members.
• Maintain a professional and customer-focused approach while representing Fulcrum Technologies.
• Respond promptly and effectively to customer questions and installation challenges.

Documentation & Reporting

• Maintain accurate installation records and project reports.
• Complete expense reports and administrative documentation in a timely manner.
• Support project closeout activities and installation documentation requirements.
• Ensure compliance with both Fulcrum and customer reporting requirements.

Equipment & Asset Management

• Maintain company-issued tools, laptops, phones, and other assigned equipment.
• Ensure tools remain compliant with cleanroom requirements.
• Verify required tools and materials are available prior to customer visits.
• Monitor equipment condition and report maintenance or replacement needs.

Travel & Logistics

• Travel extensively throughout the United States and internationally in support of customer installation projects.
• Maintain the flexibility to support a travel schedule of up to 80% throughout the year.
• Coordinate travel arrangements in accordance with company travel policies.
• Book airfare, lodging, rental vehicles, and related travel requirements.
• Manage travel itineraries and changing project schedules.
• Support domestic and international installation projects as assigned.

Safety & Compliance

• Follow all company safety policies and customer site requirements.
• Maintain eligibility for customer site access and credentialing requirements.
• Comply with cleanroom protocols and contamination control procedures.
• Promote a safety-first mindset while working in customer environments.
• Maintain professional conduct consistent with customer expectations and company standards.

What We’re Looking For

Required Qualifications

• High school diploma or GED.
• Experience working in field service, installation, manufacturing, construction, mechanical assembly, or technical support.
• Ability and willingness to travel up to 80% domestically and internationally.
• Ability to remain away from home for extended periods based on customer project requirements.
• Residence within reasonable distance of a major commercial airport.
• Valid driver’s license and acceptable driving record.
• Strong mechanical aptitude and troubleshooting ability.
• Ability to read and follow installation procedures and technical instructions.
• Strong organizational and communication skills.
• Ability to work independently and as part of a team.
• Proficiency with Microsoft Office and mobile technology.
• Ability to obtain and maintain customer-required site access credentials.

Preferred Qualifications

• Semiconductor industry experience.
• Previous field service or installation experience.
• Experience supporting capital equipment installations.
• Experience working around precision manufacturing equipment.
• Military technical experience, trade school education, or technical certifications.
• Position requires frequent domestic and international travel, representing approximately 80% of working time.
• Travel may include multi-day, multi-week, or extended-duration customer installation projects.
• Regular work inside semiconductor fabs and cleanroom environments.
• Extended periods of standing, walking, bending, lifting, and working around equipment.
• Occasional evening, weekend, or extended-hour work based on project requirements.
• Required use of PPE and adherence to customer site safety requirements.

Why Fulcrum?

Our benefits package includes:

• 401(k) with Safe Harbor company match
• Comprehensive medical and dental insurance options
• 100% employer-paid short-term disability insurance
• Paid Time Off (PTO)
• Opportunities for professional growth and advancement
• A values-driven culture focused on Safety, Quality, Integrity, Customer Focus, Teamwork, and Respect

Fulcrum Technologies is an Equal Opportunity Employer and does not discriminate on the basis of any legally protected status. Reasonable accommodations are available upon request.

Our Values

The pay range for this role is:

60,000 - 65,000 USD per year (Austin, TX)