Installation Technician I

Fulcrum-Technologies,-In; Tualatin (OR); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

401(k) with Safe Harbor matching

Employer-paid medical insurance

Short-term disability insurance

Paid Time Off

Professional growth opportunities

Values-driven culture: Safety, Quality

Job summary

Fulcrum Technologies is seeking an Installation Technician I to join our field installation team. This role supports installation, positioning, and preparation of semiconductor equipment pedestals at customer facilities across the United States and internationally.

The candidate should have strong mechanical aptitude, excellent customer service skills, and be able to work safely in cleanroom environments with frequent travel.

Qualifications

• High school diploma or GED.
• Ability to travel up to 80% domestically and internationally.
• Valid driver’s license and acceptable driving record.
• Strong mechanical aptitude and problem-solving ability.
• Ability to read and follow installation procedures, drawings, and technical instructions.
• Strong organizational and time-management skills.
• Excellent verbal and written communication skills.
• Ability to work independently and as part of a team.
• Proficiency with Microsoft Office applications and mobile technology.
• Ability to obtain and maintain customer-required site access credentials.

Responsibilities

• Provide onsite support during receipt, installation, and preparation of pedestal systems.
• Assist customers and installation support personnel with proper installation procedures and best practices.
• Ensure accurate placement and mounting of pedestals and seismic restraint systems according to specifications.
• Participate in pre-installation site surveys and project planning activities.
• Verify installation quality and assist with vibration and stiffness testing preparation.
• Identify installation issues and escalate as needed.

Skills

Travel up to 80% domestically and intl

Mechanical aptitude

Read & follow installation procedures

Verbal & written communication

Teamwork & independence

Microsoft Office proficiency

Customer service mindset

Valid driver’s license

Education

High school diploma or GED

Job description

Fulcrum Technologies is a vertically integrated precision manufacturing company specializing in structural systems for advanced manufacturing environments. We design and fabricate semiconductor equipment pedestals, structural supports, cleanroom platforms, and custom-engineered assemblies that enable advanced manufacturing tools to operate at peak performance.

Our team combines structural engineering, precision machining, metal fabrication, and field installation expertise to support OEMs, semiconductor fabs, and advanced manufacturing facilities across North America and Asia.

We exist to strengthen the structural foundation of manufacturing environments.

Position Overview

Fulcrum Technologies is seeking an Installation Technician I to join our growing field installation team. This position is responsible for supporting the installation, positioning, and preparation of semiconductor equipment pedestals and related structural systems at customer facilities throughout the United States and internationally.

The successful candidate will possess strong mechanical aptitude, excellent customer service skills, and the ability to work safely and professionally in highly controlled cleanroom environments. This role requires frequent travel and offers an exciting opportunity to work directly with some of the world's most advanced manufacturing facilities.

The Installation Technician I works under the direction of Senior Field Installation Technicians and the Installation Manager while developing the knowledge and skills necessary to successfully perform increasingly complex field installations.

This position description is intended to describe the general nature and level of work performed by employees in this role. Duties, responsibilities, and qualifications may be adjusted as business needs evolve.

What You'll Do

Installation & Field Services

• Provide onsite support during the receipt, installation, and preparation of Fulcrum pedestal systems.
• Assist customers and installation support personnel with proper installation procedures and best practices.
• Ensure accurate placement and mounting of pedestals and seismic restraint systems according to customer and manufacturer specifications.
• Participate in pre-installation site surveys and project planning activities.
• Verify installation quality and assist with preparing systems for vibration and stiffness testing.
• Identify installation issues and elevate concerns to Senior Field Installation Technicians or the Installation Manager as needed.

Customer Support

• Deliver exceptional customer service while working in semiconductor fabs and cleanroom environments.
• Maintain a professional and customer-focused approach at all times.
• Respond quickly and effectively to customer questions and installation challenges.
• Build positive working relationships with customers, contractors, and internal team members.
• Represent Fulcrum Technologies professionally while onsite and during travel.

Documentation & Reporting

• Maintain accurate, complete, and legible installation records and reports.
• Document installation activities in accordance with Fulcrum and customer requirements.
• Complete administrative reports, project documentation, and expense reports accurately and on time.
• Support project closeout activities and installation documentation requirements.

Equipment & Asset Management

• Maintain company-issued tools, equipment, vehicles, laptops, mobile phones, and other assets.
• Ensure tools remain compliant with cleanroom requirements and customer specifications.
• Monitor equipment condition and report maintenance or replacement needs.
• Verify required tools and materials are available before arriving at customer sites.

Travel & Logistics

• Coordinate travel arrangements in accordance with company travel policies.
• Book airfare, lodging, rental vehicles, and other travel-related requirements.
• Manage travel itineraries and schedules effectively.
• Submit travel expenses and supporting documentation promptly and accurately.
• Support domestic and international installation projects as assigned.

Safety & Compliance

• Follow all company safety policies and customer site requirements.
• Maintain eligibility for customer site access and credentialing requirements.
• Comply with cleanroom protocols and contamination control procedures.
• Promote a safety-first mindset while working in customer environments.
• Maintain professionalism and conduct consistent with customer expectations and company standards.

What We're Looking For

Required Qualifications

• High school diploma or GED.
• Experience working in a field service, installation, manufacturing, construction, or technical support environment.
• Ability to travel up to 80% domestically and internationally.
• Valid driver's license and acceptable driving record.
• Strong mechanical aptitude and problem-solving ability.
• Ability to read and follow installation procedures, drawings, and technical instructions.
• Strong organizational and time-management skills.
• Excellent verbal and written communication skills.
• Ability to work independently and as part of a team.
• Proficiency with Microsoft Office applications and mobile technology.
• Ability to obtain and maintain customer-required site access credentials.

Preferred Qualifications

• Experience working in semiconductor, cleanroom, or advanced manufacturing environments.
• Previous field service or installation experience.
• Experience supporting capital equipment installations.
• Experience working around precision manufacturing equipment.
• Knowledge of cleanroom protocols and contamination control requirements.
• Experience with domestic and international business travel.
• Military technical experience or trade school education.

Performance Expectations

Successful candidates will demonstrate the ability to:

• Perform installations safely, accurately, and efficiently.
• Maintain high levels of customer satisfaction.
• Adhere to company and customer quality standards.
• Complete documentation accurately and on time.
• Work independently while effectively communicating installation challenges.
• Travel reliably and professionally in support of customer projects.
• Represent Fulcrum Technologies positively at customer locations.
• Frequent travel to customer facilities throughout North America and internationally.
• Regular work within semiconductor fabs and cleanroom environments.
• Extended periods of standing, walking, bending, lifting, and working around equipment.
• Occasional evening, weekend, or extended-hour work based on project requirements.
• Required use of Personal Protective Equipment (PPE) and adherence to customer site safety requirements.
• Fast-paced project environment with changing priorities and schedules.

Why Fulcrum?

At Fulcrum Technologies, you'll have the opportunity to work directly with leading semiconductor manufacturers and advanced technology companies around the world. You'll gain valuable field experience, support cutting-edge manufacturing facilities, and play a critical role in the successful installation of precision-engineered solutions.

Our benefits package includes:

• 401(k) with Safe Harbor company match
• 100% employer-paid medical insurance (base plan) for employees and qualified dependents
• 100% employer-paid short-term disability insurance
• Paid Time Off (PTO)
• Opportunities for professional growth and advancement
• A values-driven culture focused on Safety, Quality, Integrity, Customer Focus, Teamwork, and Respect

Join Our Team

If you enjoy travel, hands-on work, customer interaction, and supporting advanced manufacturing technologies in a cleanroom environment, we'd love to hear from you.

Fulcrum Technologies is an Equal Opportunity Employer and does not discriminate on the basis of any legally protected status. Reasonable accommodations are available upon request.

Our Values

The pay range for this role is:

60,000 - 65,000 USD per year (Tualatin HQ)