Installation Technician

careers-dminc; Washington (District of Columbia); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Health insurance

Commuter benefits

Tuition assistance

401k matches

Life Insurance

Job summary

DMI, LLC is seeking an Installation Technician to join our team in Washington, DC. The role involves interfacing directly with customers, installing and maintaining products, and providing on-site technical support and guidance to ensure optimal system performance.

The position requires the ability to troubleshoot, install, and configure equipment, with mandatory Security+ (or equivalent) certification within 90 days of starting. U.S. citizenship may be required for certain roles.

Qualifications

• Leads other IT subject matter experts for customers, evaluates design and architecture issues, and researches market technologies to design cost-effective solutions.
• Security+ or equivalent certification required within 90 days of start date.
• Security+ or equivalent is required upon hire for Tier 2, Tier 3, and technical roles.

Responsibilities

• Interfaces directly with customers
• Installs, tests, maintains, and repairs products at client/site locations
• Instructs customers in equipment operation and provides technical assistance; performs preventative maintenance and troubleshooting
• Installs, upgrades, and removes products ensuring coordinated engineering field change
• Assembles, installs, and configures systems and equipment per site assessments and schematics

Skills

Customer interaction

Technical troubleshooting

Security+ certification

Job description

About DMI

DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at www.dminc.com

About the Opportunity

DMI, LLCis seeking a Installation Technicianto join us.

Duties and Responsibilities

• Interfaces directly with customers
• Installs, tests, maintains, and repairs products such as equipment, integrated systems and subsystems, and software at the client and/or field locations
• Instructs customers in equipment operation, provides technical assistance, performs preventative maintenance, and troubleshoots equipment for malfunctions to eliminate problems in minimum time
• Installs, upgrades, and removes products ensuring coordinative engineering field change
• Assembles, installs, and configures systems and equipment in accordance with site assessments and schematics

Qualifications

Education and Years of Experience

• Leads other subject matter experts of the IT technology team for specific customers, evaluates design and architecture issues, as well as increases integration of services delivered, and researches current market technologies to design cost-effective solutions that meet current and foreseeable customer requirements
• New hires must have or complete the required certification (e.g., Security+ or equivalent) within 90 daysof their start date.
• Security+ or equivalentis required upon hire for Tier 2, Tier 3, and technical roles.

Min Citizenship Status Required

Must be a U.S. Citizen

Physical Requirements

Not required for this position.

Location

Washington, DC

Minimum Salary Rate

$60,000

Median Salary Rate

$72,000

Working at DMI

DMI is a diverse, prosperous, and rewarding place to work. Being part of the DMI family means we care about your well-being. As such, we offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with a number of our award-winning, Fortune 1000 clients. The following categories make up your DMI well-being:

• Convenience/Concierge - Virtual visits through health insurance, pet insurance, commuter benefits, discount tickets for movies, travel, and many other items to provide convenience.
• Development – Annual performance management, continuing education, tuition assistance, internal job opportunities along with career enrichment and advancement to help each employee with their professional and personal development.
• Financial – Generous 401k matches both pre-tax and post-tax (ROTH) contributions along with financial wellness education, EAP, Life Insurance, and Disability to help provide financial stability for each DMI employee.
• Recognition – Great achievements do not go unnoticed by DMI through the Annual Awards ceremony, service anniversaries, peer-to-peer acknowledgment, and employee referral bonuses.
• Wellness – Healthcare benefits, Wellness programs, Flu Shots, Biometric screenings, and several other wellness options.

Employees are valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company.

Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.