Installation Technician

CACI; United States; On-site; USD 79,000 - 165,000; Full time

Job summary

CACI is seeking an Installation Technician to support the DIA and drive IT refresh projects on customer sites in the national capital region. You will perform hands-on installation, testing, troubleshooting, and lifecycle management of IT infrastructure, and coordinate with stakeholders on change, risk, and logistics.

Travel between sites is required; a Top Secret SCI clearance is required, along with DOD 8140 certification and a strong background in large-scale networks and IT service delivery.

Qualifications

• Top Secret SCI clearance with ability to obtain polygraph prior to start.
• DOD 8140 Certification applicable to role (minimum Security+).
• Education/experience combinations: HS +12+, AA +10+, BS/BA +8+, MS +6+.
• Understanding of BOM for installation activities and schedules.
• Proven experience deploying and maintaining global networks and IC ITE services (5+ years).
• Proficiency in installations, troubleshooting, change/risk management, ITSM.
• Willingness to learn new skills and technologies.

Responsibilities

• Expertise in IT infrastructure equipment, systems, and components.
• May supervise or lead installation and assembly work.
• Work independently to maintain equipment, perform testing and troubleshooting.
• Investigate failures and perform root cause analysis for repair or replacement.
• Implement break/fix solutions for operation systems.
• Develop efficiencies and processes for installation and deployment.
• Develop and adhere to SOPs for installation, configuration, and connectivity.
• Manage assets, materials, installation and decommissioning for IT assets.
• Serve as key contact for stakeholder collaboration, change and risk management.
• Assist in creating documentation and reports per contract requirements.

Skills

Top Secret SCI

Security+ certification

DOD 8140 Certification

Education

High School diploma or equivalent

Associate degree (AA)

Bachelor's degree (BS/BA)

Master's degree (MS/MA)

Job description

The Opportunity

The CIS program supports our intelligence customer deliver IT services to conduct its globally distributed operations. We are driving an exciting technological transformation of customer IT services by leading the design, development, implementation, and operation of cutting-edge solutions. This includes continuous service improvement through the modernization of IT system infrastructure.

CACI is looking for an experienced, innovative, and motivated Installation Technician to support the mission objectives and needs of the customer, the Defense Intelligence Agency. In this role you will be the hands‑on executor of customer technology refresh projects. Your tasks will primarily be related to the preparation, execution, and closing of facility‑wide end user IT life cycling projects. You will conduct work at customer sites, mainly around the national capital region and must be able to travel to and between sites independently.

The position is contingent upon award of the DIA SITE III CIO Infrastructure Services (CIS) contract.

Responsibilities

• Expertise in IT infrastructure equipment, systems, and related component
• May supervise or lead installation and assembly work done by other equipment specialists
• Able to work independently to maintain equipment and systems and conducts testing and troubleshooting
• Investigates equipment and system failures and performs root cause analysis to determine repair scope or replacement work required
• Implements break/fix solutions for replacement repair and/or recovery of elements for operational systems
• Develops and promotes efficiencies and innovative processes for installation, deployment, and maintainability of IT equipment and systems
• Develops and ensures adherence to Standard Operating Procedures (SOPs) related to system and component installation, configuration, and connectivity deployments
• Responsible for asset and materials management, equipment/material management, installation management, and equipment decommission management in support projects related to IT assets for Tech Refresh
• Serves as key point of contact for stakeholder collaboration, change management, and risk management associated with global equipment logistics, deployment, and installation project services
• Aids in creation of content required documentation, reports, and data adhering to schedule, format, and content requirements specified by the contract

Qualifications

Required

• Must hold a current Top Secret SCI clearance with ability to obtain poly prior to start
• DOD 8140 Certification applicable to role (minimum Security+)
• HS and 12+ years of experience, an AA and 10+ years of experience, BS/BA and 8+ years of experience, or MS/MA and 6+ years of experience
• Possesses understanding of Bill of Materials (BOM) for installation activities and develops and maintains timeline of installation schedule for projects
• Proven track record in the deployment and maintenance of extensive global networks and systems, complemented by a thorough grasp of IC ITE services with a minimum of 5 years of hands‑on IT experience
• Demonstrate proficiency in equipment, software, and systems installations; troubleshooting; customer relationship management; change management; risk management; and IT service management
• Willingness to learn new skills and new technologies

Desired

• Proficiency in classified IT environments, terminology, equipment lifecycles, and IT asset management
• Knowledgeable in ICD 503, DCID 6/3, DIACAP, and NIST standards to ensure robust information assurance and compliance
• ITIL 4 Foundation Certification

What You Can Expect

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high‑performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers – every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Pay Range

There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

$78,700 - $165,200

CACIs an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.