Installation Technician

CACI International Inc; Chantilly (VA); On-site; USD 79,000 - 165,000; Full time

Job summary

CAC I nternational Inc. in Chantilly, VA seeks an experienced Installation Technician to support DIA IT services and tech refresh initiatives.

The role includes preparing, executing, and closing facility-wide IT lifecycle projects at customer sites in the national capital region with up to 75% travel. You will work hands-on to install, test, troubleshoot, and sustain IT infrastructure while coordinating with stakeholders, managing assets, and following SOPs.

Qualifications

• Must hold a current TS/SCI clearance with ability to obtain poly prior to start.
• DOD 8140 Certification applicable to role (minimum Security+)
• HS/AA/BS/MS with indicated years of experience as listed in the job posting
• Understanding of BOM for installation activities and timeline maintenance for projects
• Proven track record in deployment and maintenance of extensive global networks and IC ITE services with 5+ years of hands-on IT experience
• Demonstrate proficiency in equipment, software, and systems installations; troubleshooting; CRM, change management; risk management; and IT service management
• Willingness to learn new skills and new technologies

Responsibilities

• Expertise in IT infrastructure equipment, systems, and related components
• May supervise or lead installation and assembly work done by other equipment specialists
• Able to work independently to maintain equipment and systems and conducts testing and troubleshooting
• Investigates equipment and system failures and performs root cause analysis to determine repair scope or replacement work required
• Implements break/fix solutions for replacement repair and/or recovery of elements for operational systems
• Develops and promotes efficiencies and innovative processes for installation, deployment, and maintainability of IT equipment and systems
• Develops and ensures adherence to Standard Operating Procedures (SOPs) related to system and component installation, configuration, and connectivity deployments
• Responsible for asset and materials management, equipment/material management, installation management, and equipment decommission management in support projects related to IT assets for Tech Refresh
• Serves as key point of contact for stakeholder collaboration, change management, and risk management associated with global equipment logistics, deployment, and installation project services
• Aids in creation of content required documentation, reports, and data adhering to schedule, format, and content requirements specified by the contract

Skills

TS/SCI clearance

DOD 8140 Certification

IT lifecycle

Root cause analysis

Change management

IT service management

Team leadership

Education

High School Diploma with 12+ years experience

Associate's degree with 10+ years experience

Bachelor's degree with 8+ years experience

Master's degree with 6+ years experience

Job description

Job Title: Installation Technician

Job Category: Engineering and Technical Support

Time Type: Full time

Minimum Clearance Required to Start: TS/SCI

Employee Type: Regular

Percentage of Travel Required: Up to 75%

Type of Travel: Local

* * *

The Opportunity

The CIS program supports our intelligence customer deliver IT services to conduct its globally distributed operations. We are driving an exciting technological transformation of customer IT services by leading the design, development, implementation, and operation of cutting-edge solutions. This includes continuous service improvement through the modernization of IT system infrastructure.

CAC I is looking for an experienced, innovative, and motivated Installation Technician to support the mission objectives and needs of the customer, the Defense Intelligence Agency. In this role you will be the hands-on executor of customer technology refresh projects. Your tasks will primarily be related to the preparation, execution, and closing of facility-wide end user IT life cycling projects. You will conduct work at customer sites, mainly around the national capital region and must be able to travel to and between sites independently.

The position is contingent upon award of the DIA SITE III CIO Infrastructure Services (CIS) contract.

Responsibilities

• Expertise in IT infrastructure equipment, systems, and related component
• May supervise or lead installation and assembly work done by other equipment specialists
• Able to work independently to maintain equipment and systems and conducts testing and troubleshooting
• Investigates equipment and system failures and performs root cause analysis to determine repair scope or replacement work required
• Implements break/fix solutions for replacement repair and/or recovery of elements for operational systems
• Develops and promotes efficiencies and innovative processes for installation, deployment, and maintainability of IT equipment and systems
• Develops and ensures adherence to Standard Operating Procedures (SOPs) related to system and component installation, configuration, and connectivity deployments
• Responsible for asset and materials management, equipment/material management, installation management, and equipment decommission management in support projects related to IT assets for Tech Refresh
• Serves as key point of contact for stakeholder collaboration, change management, and risk management associated with global equipment logistics, deployment, and installation project services
• Aids in creation of content required documentation, reports, and data adhering to schedule, format, and content requirements specified by the contract

Qualifications

Required

• Must hold a current Top Secret SCI clearance with ability to obtain poly prior to start
• DOD 8140 Certification applicable to role (minimum Security+)
• HS and 12+ years of experience, an AA and 10+ years of experience, BS/BA and 8+ years of experience, or MS/MA and 6+ years of experience
• Possesses understanding of Bill of Materials (BOM) for installation activities and develops and maintains timeline of installation schedule for projects
• Proven track record in the deployment and maintenance of extensive global networks and systems, complemented by a thorough grasp of IC ITE services with a minimum of 5 years of hands-on IT experience
• Demonstrate proficiency in equipment, software, and systems installations; troubleshooting; customer relationship management; change management; risk management; and IT service management
• Willingness to learn new skills and new technologies

Desired

• Proficiency in classified IT environments, terminology, equipment lifecycles, and IT asset management
• Knowledgeable in ICD 503, DCID 6/3, DIACAP, and NIST standards to ensure robust information assurance and compliance
• ITIL 4 Foundation Certification

What You Can Expect

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CAC I values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground – in your career and in our legacy.

Pay Range

There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

The Proposed Salary Range For This Position Is

$78,700 - $165,200

CACI is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.