Installation Technician

Armstrong Air & Heating; Town of Florida (NY); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Company car

Dental insurance

Health insurance

Paid time off

Training & development

Opportunity for advancement

Vision insurance

Employee discounts

Job summary

Armstrong Air & Heating is seeking an Installation Technician in the Town of Florida, NY. This role involves managing HVACR installations for various customers and requires a strong emphasis on communication and customer service.

Ideal candidates will have a high school diploma, completion of an HVACR program, and at least one year of experience in the field. Responsibilities include installation tasks, assisting in training, and point-of-work sales for indoor air quality services.

Qualifications

• Graduated from a post-secondary HVACR program of two or more years.
• One year of full-time HVACR experience as a technician.
• Ability to communicate effectively with customers and colleagues.

Responsibilities

• Conduct HVACR installation jobs efficiently and on time.
• Assist in training new employees on installation protocols.
• Perform point-of-work sales for Indoor Air Quality services.

Skills

Communication skills

Customer service

Sales techniques

Education

High school graduate

Post-secondary HVACR program

Job description

Benefits

• Company car
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

The Installation Technician reports to the Service Manager and is responsible for performing a range of HVACR installation jobs for industrial, commercial, and residential customers. Customer-based activities require an individual possessing traits of decisiveness, initiative, tact, judgment, integrity, dependability, and the ability to communicate in a technically credible manner.

Responsibilities

• Serving as a member of ad hoc Installation Department teams which are organized to conduct HVACR installation jobs in an efficient and timely manner.
• Performing routine HVACR installation activities without direct oversight or on-site assistance.
• Assisting Senior Installation Technicians in training of new Armstrong Air & Electric employees on installation related subjects, including callback prevention and installation protocols.
• Conducting point-of-work sales of Indoor Air Quality services, unit components, unit replacements, add-on units, and referrals for the Armstrong Air & Electric sales staff.
• Conducting non-installation work in support of the IAQ and Service Departments, as assigned.
• Performing related duties as directed by the Installation Manager.

Job Qualifications

• High school graduate and graduate of a post-secondary HVACR program of instruction of two or more years in duration.
• One or more years of successful and full-time HVACR experience, either as a service or commercial installation technician.
• Good oral and reading skills, including the ability to read and apply manufacturers' installation instructions and clearly communicate with residential, commercial, and industrial customers, suppliers, and other Armstrong Air & Electric employees.
• Physical ability to perform all duties noted above under the conditions, circumstances, and extreme weather conditions existent in (state).
• Interest and initiative in maintaining his/her HVACR skills through a combination of self-study, company training, manufacturers' workshops, and other professional development activities.
• Interest and initiative in getting trained to develop point-of-service sales techniques including developing sales leads and conducting sales of unit replacements, add-on units, IAQ services, and service contracts.
• Current (state) operator's license and the ability to operate all types of vehicles in the corporate fleet within 30 days of initial employment. Incumbent must be insurable by current Armstrong Air & Electric insurance carrier.
• Ability to work efficiently given time pressures, non-standard schedule, extreme weather conditions, varying customer needs and demands, and backlog constraints.