Installation Technician

The Furnace Guy Inc.; Kalamazoo (MI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Paid Training

Careers Advancement Opportunities

Flexible Scheduling

Competitive Compensation

Year-Round Work

Spiffs, Rewards, & Employee Contests

Job summary

The Furnace Guy Inc. is seeking an Installation Technician in Kalamazoo, MI to perform HVACR installation tasks for commercial and residential customers.

You will work with the Installation Manager and senior staff, applying skills in installation protocols, IAQ services, and unit replacements. Qualified candidates have a post-secondary HVACR program (2+ years) and 1+ year experience, with strong communication, initiative, and reliability.

Qualifications

• High school graduate and completion of a two+ year HVACR program.
• 1+ years of HVACR experience in service or installation roles.
• Ability to read manufacturers' installation instructions and communicate clearly with customers and colleagues.
• Physical ability to perform duties in varying weather and conditions.
• Willingness to maintain HVACR skills through training and workshops.
• Potential to develop point-of-service sales techniques for add-ons and IAQ services.

Responsibilities

• Serve on Installation Department teams to perform HVACR installation work efficiently.
• Perform routine HVACR installation activities with minimal on-site oversight.
• Train and assist junior technicians on installation protocols and safety.
• Conduct in-work sales for IAQ services and unit replacements.
• Support IAQ and Service Departments as needed.
• Carry out other duties as directed by the Installation Manager.

Skills

Oral communication

Reading instructions

Initiative

Under time pressure

Education

HVACR program (2+ years)

Job description

The Installation Technician reports to the Installation Manager and is responsible for performing a range of HVACR installation jobs for industrial, commercial, and residential customers. Customer-based activities require an individual possessing traits of decisiveness, initiative, tact, judgment, integrity, dependability, and the ability to communicate in a technically credible manner. Job-related contact can occur with virtually all demographic groups, with the majority of working contacts being customers, other The Furnace Guy Inc. technicians, the Installation Manager, the Estimator and the Parts Runner.

Benefits

• Paid Training
• Careers Advancement Opportunities
• Flexible Scheduling
• Competitive Compensation
• Year-Round Work
• Spiffs, Rewards, & Employee Contests

Representative duties include:

• Serving as a member of ad hoc Installation Department teams which are organized to conduct HVACR installation jobs in an efficient and timely manner.
• Performing routine HVACR installation activities without direct oversight or on-site assistance.
• Assisting Senior Installation Technicians in training of new The Furnace Guy Inc. employees on installation related subjects, including callback prevention and installation protocols.
• Conducting point-of-work sales of Indoor Air Quality services, unit components, unit replacements, add-on units, and referrals for the The Furnace Guy Inc. sales staff.
• Conducting non-installation work in support of the IAQ and Service Departments, as assigned.
• Performing related duties as directed by the Installation Manager.

Job Qualifications:

• High school graduate and graduate of a post-secondary HVACR program of instruction of two or more years in duration.
• One or more years of successful and full-time HVACR experience, either as a service or commercial installation technician.
• Good oral and reading skills, including the ability to read and apply manufacturers' installation instructions and clearly communicate with residential, commercial, and industrial customers, suppliers, and other The Furnace Guy Inc. employees.
• Physical ability to perform all duties noted above under the conditions, circumstances, and extreme weather conditions existent in (state).
• Interest and initiative in maintaining his/her HVACR skills through a combination of self-study, company training, manufacturers' workshops, and other professional development activities.
• Interest and initiative in getting trained to develop point-of-service sales techniques including developing sales leads and conducting sales of unit replacements, add-on units, IAQ services, and service contracts.
• Current (state) operator's license and the ability to operate all types of vehicles in the corporate fleet within 30 days of initial employment. Incumbent must be insurable by current The Furnace Guy Inc. insurance carrier.
• Ability to work efficiently given time pressures, non-standard schedule, extreme weather conditions, varying customer needs and demands, and backlog constraints.