Field Service Tech 1

Culligan; West Palm Beach (FL); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Medical

Vision

Product Discounts

Paid Time Off

Job summary

Culligan (Consolidated Water Group) seeks a field service technician to install, service, and repair Culligan water systems in customers' homes in Florida. You will diagnose, repair, install, and maintain equipment while ensuring customer satisfaction.

Basic safety and communication skills are essential, with training provided for specific Culligan products. The role involves physical work, ability to lift heavy equipment, and driving to local areas.

Qualifications

• High school diploma or GED required.
• Minimum two years of related technical experience.
• Experience with installation, maintenance, and repair of a residential product.
• Must wear safety equipment; physical exertion expected.
• Ability to lift/move equipment 50–80 lbs.
• Valid driver’s license; ability to drive extended periods.

Responsibilities

• Diagnose, troubleshoot, and repair equipment in a timely and efficient manner.
• Install, upgrade, remove, and maintain equipment.
• Complete paperwork including collecting payment accurately and promptly.
• Assist with delivery and installation of products/equipment.
• Maintain company vehicles, tools, and equipment.
• Communicate positively with customers and maintain good public relations.
• Follow DOT laws and safety policies while operating company vehicles.
• Identify additional services and present options to customers.
• Install pipe assemblies, fittings, and valves for water treatment equipment.

Skills

Dependable

Organized

Interpersonal skills

Communication skills

Customer focus

Team player

Accountability

Education

High school diploma or GED

TCEQ certification

Plumbing experience

Tools

Hand tools

Power tools

Vehicle maintenance knowledge

Job description

Culligan (Consolidated Water Group)is seeking an individual to provide installation, service, and repair of Culligan products in the field. Our products include water softeners, drinking water systems and solutions for problem water.

The service technician provides repairs, upgrades, maintenance, and installations for Culligan equipment and products in customers' homes. The technician's goal is to provide the maximum amount of service to clients in order to exceed customer expectations. To be a successful service tech, you should be dependable, organized, and have strong interpersonal and communication skills. Culligan offers competitive wages plus a commission plan and a generous benefits package. Mechanical service experience is helpful, but we will train the right person.

• Medical
• Vision
• Product Discounts
• Paid Time Off

Work Schedule: Monday - Friday normal business hours

Specific Job Function:

• Perform all diagnostics and analysis to trouble-shoot and repair equipment in a timely and efficient manner.
• Install, upgrade, remove, and maintain equipment.
• Complete paperwork related to tasks, including collecting payment, in an accurate and timely manner.
• Assist other employees with delivery and installation of products/equipment.
• Maintain company vehicles, tools, and equipment.
• Communicate in a positive manner with customers and maintain positive public relations for the company.
• Safe operation of a Company vehicle in compliance with all state and federal DOT laws.
• Identify additional services that may be required and present all options to the consumer.
• Install pipe assemblies, fittings, and valves for water treatment equipment using hand or power tools.
• Follow all rules and regulations pertaining to safety and Culligan policies.
• Complete general warehouse/facility duties and other responsibilities as assigned.

Job Requirements:

• High school diploma or GED
• Minimum two years of related technical experience. TCEQ certification, or plumbing experience a plus.
• Experience with installation, maintenance, and repair of a residential product, for example, cable/internet, HVAC, plumbing, flooring, windows/doors
• Must wear safety equipment as required, most tasks require some physical exertion.
• Ability to lift/move equipment from 50-80 lbs.
• Kneel/bend for extended periods of time.
• Knowledge of basic vehicle maintenance.
• Maintain a valid driver’s license and ability to drive for extended periods (2-3 hours).
• Navigate throughout local area.
• Ability to perform basic shop repairs (installation, start-up, troubleshooting) and water testing.
• Excellent communication skills, both written and verbal.

To perform the job successfully, an individual should demonstrate the following competencies in this position.

Resourcefulness Customer Focus Team Player

Excellence Integrity

Communication Accountability

Qualifications

Behaviors

Preferred

Dedicated : Devoted to a task or purpose with loyalty or integrity

Team Player : Works well as a member of a group

Education

Preferred

GED or better.

Experience

Required

2 years: Related technical experience

Preferred

Installation, maintenance, and repair of a residential product, for example, cable/internet, HVAC, plumbing, flooring, windows/doors

Licenses & Certifications

Required

Drivers License CDL

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.