Installation Technician

AT&T; Pontiac (MI); On-site; USD 48,000 - 67,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time off and holidays

Sick leave

Paid Parental Leave

Adoption Reimbursement

Disability Benefits

Life and Accidental Death Insurance

Supplemental benefit programs

Employee Assistance Programs (EAP)

Employee discounts up to 50% off on AT

Job summary

AT&T is hiring Installation Technicians to install and activate broadband, Wi‑Fi, and voice services at customer locations in Mount Clemens, Pontiac, and Royal Oak, MI. You will work independently at customer sites, provide best-in-class service, and help customers connect to what matters most to them.

The role requires a valid driver’s license, physical ability to lift up to 60 lbs, and flexibility for evenings, weekends, and overtime.

Qualifications

• Excellent customer service and communication skills.
• Willingness to perform physical tasks and lift up to 60 lbs.
• Valid state driver’s license.
• Ability to work overtime, emergency callouts and holidays as required.
• Identify wire and cable colors and complete pre-employment assessments.

Responsibilities

• Install and activate high-speed broadband, Wi-Fi, and voice services at customer sites.
• Represent AT&T with professionalism while delivering exceptional service.
• Work independently in customers’ homes or businesses and meet performance targets.

Skills

Customer service

Problem solving

Education

High School Diploma or GED

Job description

This posting is for the Mount Clemens, Pontiac & Royal Oak, MI locations.

This is your chance to make your mark. Introducing our customers to the world's most robust network all while delivering best-in-class service. You're the key to elevating the customer experience, providing seamless installation and activation of our state-of-the-art technology. And you'll get the satisfaction of helping others and connecting our customers to what matters most to them every day. #connectourcustomers

OurInstallation Techniciansearn between$23.08 and $32.21 hourly.With our amazing wage opportunities, our average starting earnings begin at$47,996 per year. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired.
• Sick leave
• Paid Parental Leave
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

What's a typical day like? You'll work independently at our customer's homes and businesses as a trusted expert, installing the latest technology for high-speed broadband, Wi-Fi, and voice services. You'll have the opportunity to meet new people every day while solving problems and being rewarded for doing great work. Whether you're putting in a new line, climbing a ladder or simply plugging in and activating a wifi network, one thing is true, no two days will be the same.

Want to be considered? You'll need to:

• Work a flexible schedule, including evenings andweekends.
• Possess a valid state driver's license.
• Lift and move up-to 60 lbs - some of our ladders weigh 50-60 lbs
• Weigh less than 325lbs., required for ladder safety.
• At times work in smallspaces or aloft (up to 28 ft.)
• Be available for overtime, emergency callouts and holiday work.
• Identify wire and cable colors.Qualify on pre-employment assessments.
• Have a High School Diploma or GED

Interested? We provide extensive training and the resources you need in a collaborative and dynamic team environment, built for your success. You'll have the opportunity to continue to learn and grow with ongoing paid training, leading you to exciting career paths.

If you are considering jobs like Maintenance Technician, Cable Installation Technician, Fiber Technician, Facility Technician or Telecommunications Technician, this career move would be a great fit!

Weekly Hours: 40

Time Type: Regular

Location: Pontiac, Michigan, Royal Oak, Michigan, USA:MI:Mount Clemens / Mary St - Work Center:95 Mary St

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.