Installation Technician

AT&T; Ann Arbor (MI); On-site; USD 47,000 - 52,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time off and holidays

Sick leave

Paid Parental Leave

Adoption Reimbursement

Disability Benefits

Life and AD&D Insurance

Supplemental benefit programs

Employee discounts up to 50% on AT&T}

Job summary

AT&T is seeking Installation Technicians for Ann Arbor, Michigan. You will install high-speed broadband, Wi‑Fi, and voice services at homes and businesses, delivering best-in-class service and a trusted customer experience.

You’ll work 40 hours weekly, including evenings and weekends, with comprehensive benefits and paid training. A valid driver’s license and a high school diploma are required; ability to lift up to 60 lbs and ladder work is expected.

Qualifications

• High School Diploma or GED required.
• Valid state driver’s license.
• Lift up to 60 lbs and work with ladders safely.
• Flexible schedule including evenings and weekends; overtime may be required.
• Customer-facing role with problem-solving skills.

Responsibilities

• Install and activate high-speed broadband, Wi‑Fi, and voice services.
• Work independently at customers' homes and businesses.
• Identify wires and cables; troubleshoot and resolve issues.
• Provide friendly, solution-oriented service to customers.

Skills

Customer service

Problem solving

Driving

Physical stamina

Education

High School Diploma or GED

Job description

This is your chance to make your mark. Introducing our customers to the world’s most robust network all while delivering best-in-class service. You’re the key to elevating the customer experience, providing seamless installation and activation of our state-of-the-art technology. And you’ll get the satisfaction of helping others and connecting our customers to what matters most to them every day. #connectourcustomers

Our Installation Technicians earn between$23.08 and $32.21 hourly. With our amazing wage opportunities, our average starting earnings begin at$47,996 per year. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired.
• Sick leave
• Paid Parental Leave
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

What’s a typical day like? You’ll work independently at our customer’s homes and businesses as a trusted expert, installing the latest technology for high-speed broadband, Wi‑Fi, and voice services. You’ll have the opportunity to meet new people every day while solving problems and being rewarded for doing great work. Whether you’re putting in a new line, climbing a ladder or simply plugging in and activating a wifi network, one thing is true, no two days will be the same.

Want to be considered? You’ll need to:

• Work a flexible schedule, including evenings andweekends.
• Possess a valid state driver’slicense.
• Lift and move up to 60 lbs – some of our ladders weigh 50-60 lbs
• Weigh less than 325 lbs., required for ladder safety.
• At times work in small spaces or aloft (up to 28 ft.)
• Be available for overtime, emergency callouts and holiday work.
• Identify wire and cable colors.
• Qualify on pre-employment assessments.
• Have a High School Diploma or GED

Interested? We provide extensive training and the resources you need in a collaborative and dynamic team environment, built for your success. You’ll have the opportunity to continue to learn and grow with ongoing paid training, leading you to exciting career paths.

If you are considering jobs like Maintenance Technician, Cable Installation Technician, Fiber Technician, Facility Technician or Telecommunications Technician, this career move would be a great fit!

Weekly Hours: 40

Time Type: Regular

Location: Ann Arbor, Michigan

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.

AT&T is a fair chance employer and does not initiate a background check until an offer is made.