Installation Technician

ADT Security Services; Oklahoma City (OK); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision plans

401(k) with employer matching

Paid vacation time

Tuition reimbursement

Job summary

ADT Security Services is seeking a Residential Installation Technician to design, install, and educate customers on their security system. You will determine the best system for the home or business, install equipment, test operation, and ensure reliable signal reception.

A strong customer focus and safety-minded approach are essential. Qualified candidates have a high school diploma, valid driver's license, and technical aptitude.

Qualifications

• Customer-focused and customer-driven mindset.
• Technical aptitude.
• Strong verbal communication.

Responsibilities

• Collaborate with customers to determine optimal system and equipment.
• Install and test equipment to ensure proper functionality and signal reception.
• Evaluate information and provide the best solution for the location.
• Recommend improvements to enhance system use and functionality.
• Follow safety practices to protect people and property.
• Secure materials and tools on site and minimize waste.
• Clean the site, patch holes, and leave it in good condition.
• Work in a dynamic, collaborative environment with customers and coworkers.
• Provide on-site solutions by visiting customers’ homes or businesses.

Skills

Customer focus

Technical aptitude

Verbal communication

Driver's license

Education

High School diploma or equivalent

Electronic Trade School training (a plus)

Job description

What defines success at ADT?

The Residential Installation Technician’s primary functions and responsibilities are to evaluate the customer’s needs, design, install, and educate the customer on the use of their system.

Key Responsibilities

• Work with the customer to determine optimal system and equipment to meet their needs.
• Install and test the operations of all equipment to ensure proper functionality and signal reception required to establish service.
• Evaluate the information provided and work with the customer to provide the best possible solution for their location.
• Identify opportunities to improve the use and functionality of the customers system and provide those recommendations.
• Pursue safety practices to safeguard against injury and damage to property.
• Assure against loss of unused materials, ladders, and tools on a job site or office location.
• Collect all debris, patch any holes, and clean the site, leaving it as nice or in better condition than when started.
• And any other duties needed to help drive our vision, fulfill our mission and abide by our organization’s values.
• You will work in a dynamic, collaborative environment, working closely with customers and coworkers.
• This role involves providing solutions by visiting customers at their homes or businesses.

Qualifications

• Customer focused and customer driven mindset
• Technical aptitude
• Strong verbal communication
• Thrive in the face of uncertainty
• Valid driver's license
• High School degree or the equivalent
• Electronic Trade School training is a plus!

Benefits

• Full benefits on the 1st of the month after 31 days of employment
• Casual yet energetic and engaging work environments
• Medical, Dental, Vision, 401(k) with employer matching
• Paid vacation time (We all need to recharge)
• Tuition reimbursement, employee referral bonuses
• A culture of coaching, development and career growth opportunities

Additional Information

In the event a position is commission-based, compensation is solely based on the individual’s sales volume. This applies only to commission roles.

Legal Notice and EEO Statements

Los Angeles Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Philadelphia Applicants: Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.

ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more.