Installation Technician

att; Gadsden (AL); On-site; USD 35,880 - 64,480; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time off and holidays

Sick leave

Paid Parental Leave

Adoption Reimbursement

Disability Benefits

Life and Accidental Death Insurance

Supplemental benefit programs

Employee Assistance Programs

Employee discounts up to 50% off on AT

Job summary

AT&T in Gadsden, Alabama is hiring Installation Technicians to install and activate high-speed broadband, Wi-Fi, and voice services for customers in homes and businesses. You’ll work with customers to ensure a seamless setup and experience.

You’ll join a team that values reliability, safety, and strong communication. The role requires a flexible schedule, physical ability to lift up to 60 lbs, and a valid driver’s license. Training provided.

Qualifications

• Customer service oriented role.
• Ability to troubleshoot and resolve basic installation issues.
• Strong communication with customers and team members.

Responsibilities

• Install and activate high-speed broadband, Wi-Fi, and voice services for customers at their homes or businesses.
• Work independently to complete installations and provide a seamless customer experience.
• Troubleshoot, test, and ensure proper functioning of services after installation.

Skills

Customer service

Problem solving

Communication

Valid driver's license

Physical stamina

Job description

This is your chance to make your mark. Introducing our customers to the world’s most robust network all while delivering best-in-class service. You’re the key to elevating the customer experience, providing seamless installation and activation of our state-of-the-art technology. And you’ll get the satisfaction of helping others and connecting our customers to what matters most to them every day. #connectourcustomers

Our Installation Technicians earn between $17.25 - $31.00 per hour. With our amazing wage opportunities, our average starting earnings begin at $64,480 per year. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired.
• Sick leave
• Paid Parental Leave
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

What’s a typical day like? You’ll work independently at our customer’s homes and businesses as a trusted expert, installing the latest technology for high-speed broadband, Wi-Fi, and voice services. You’ll have the opportunity to meet new people every day while solving problems and being rewarded for doing great work. Whether you’re putting in a new line, climbing a ladder or simply plugging in and activating a wifi network, one thing is true, no two days will be the same.

Want to be considered? You’ll need to:

• Work a flexible schedule, including evenings andweekends.
• Possess a valid state driver’slicense.
• Lift and move up-to 60 lbs – some of our ladders weigh 50-60 lbs
• Weigh less than 325 lbs., required for laddersafety.
• At times work in smallspaces or aloft (up to 28 ft.)
• Be available for overtime, emergency callouts and holidaywork.
• Identify wire and cablecolors.
• Qualify on pre-employmentassessments.

Interested? We provide extensive training and the resources you need in a collaborative and dynamic team environment, built for your success. You’ll have the opportunity to continue to learn and grow with ongoing paid training, leading you to exciting career paths.

If you are considering jobs like Maintenance Technician, Cable Installation Technician, Fiber Technician, Facility Technician or Telecommunications Technician, this career move would be a great fit!

Weekly Hours:

40

Time Type:

Regular

Location:

Gadsden, Alabama

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other character…

AT&T is a fair chance employer and does not initiate a background check until an offer is made.