Installation Technician

DIRECTV, LLC; Cedar Rapids (IA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical and dental coverage

401(k) plan

Tuition reimbursement

Paid time off

DIRECTV packages

Job summary

DIRECTV, LLC is hiring Installation Technicians to install, test, and repair satellite equipment across the Burlington and Dubuque service areas in Iowa. The role emphasizes customer-focused service and accurate order handling throughout on-site installations.

Responsibilities include climbing to install equipment, working outdoors in all weather, driving a company vehicle, and educating customers on DIRECTV services. A valid driver’s license and the ability to lift up to 80 pounds are required.

Qualifications

• Valid state driver’s license and satisfactory driving record.
• Availability for day, evening, night, overtime, emergency call-outs, weekends, and holidays.
• Possible travel, overnight stays, and manual-gear vehicle operation.
• Drug test, security check, and background check may be required.
• Willingness to work outdoors in all weather and in non-heated/non-air-conditioned environments.
• Ability to lift up to 80 pounds and not exceed 275 pounds for ladder-climbing assignments.
• Must meet Premise Technician Assessment and Physical Ability Evaluation requirements.

Responsibilities

• Install and service satellite equipment at customer sites and on ladders/raised surfaces.
• Use company PC to retrieve and complete orders during installations.
• Educate customers on DIRECTV services and assist with video-service billing.
• Work outdoors in all weather and follow safety procedures.
• Drive company vehicle and report to job sites as required.

Job description

Overview

DIRECTV is hiring Installation Technicians for its Burlington and Dubuque, Iowa service areas. The role involves installing, testing, and repairing satellite and related equipment while delivering customer‑focused support.

Job Responsibilities

• Work at heights on ladders and raised surfaces to install and service down‑link satellite equipment.
• Use the company PC to retrieve and complete orders during installations.
• Educate customers on DIRECTV services, demonstrate installations, and assist with video‑service billing.
• Perform mandatory body‑positions, including bending, kneeling, stooping, crouching, and crawling, in buildings, attics, basements, and crawl spaces.
• Work outdoors in all weather while wearing safety gear and following safety procedures.
• Drive a company vehicle and report independently to job sites.

Requirements

• Valid state driver’s license (commercial or chauffeur) and satisfactory driving record.
• Availability for day, evening, night, overtime, emergency call‑outs, weekends, and holidays.
• Possible travel, overnight stays, and manual‑gear vehicle operation.
• Drug test, security check, and background check may be required.
• Willingness to work outdoors in all weather and in non‑heated or non‑air‑conditioned environments.
• Ability to lift up to 80 pounds and not exceed 275 pounds for ladder‑climbing assignments.
• Must meet the Premise Technician Assessment and Physical Ability Evaluation requirements.

Benefits

• Medical and dental coverage.
• 401(k) plan.
• Tuition reimbursement.
• Paid time off.
• Free or discounted DIRECTV Premier, DIRECTV STREAM Premier, HBO Max, and other entertainment packages.
• 25% discount on AT&T Cell Phone Service.

DIRECTV will consider qualified applicants in a manner consistent with applicable federal, state, and local laws.