Installation Technician

Advtwoway

Albuquerque (NM)

On-site

USD 40,000 - 55,000

Full time

14 days+

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Job summary

A public safety technology company is seeking an Installation Technician to support and install essential equipment in public safety vehicles. The ideal candidate will have at least three years of relevant experience, a valid driver's license, and strong troubleshooting skills. Key responsibilities include installing lights, radios, and data terminals while maintaining high standards of customer service.

Qualifications

Three years’ experience in equipment and software service.
Ability to pass Federal Background Check and Drug Testing.

Responsibilities

Install and maintain public safety equipment in vehicles.
Provide troubleshooting and customer service.

Skills

Troubleshooting hardware issues

Customer service

Installing public safety equipment

Utilizing diagnostic tools

Education

Three years of experience with equipment

Valid driver's license

Tools

Diagnostic analyzers

Hand tools (sockets, screwdrivers)

Job description

Overview

Installation Technician

GENERAL STATEMENT OF JOB

Provide support, maintenance, troubleshooting and installation of specialized equipment such as two-way radios, mobile data terminals, video equipment, lighting and sound equipment into public safety vehicles.

Responsibilities

Installs, replaces, modifies upgrades, and maintains public safety equipment, including but not limited to emergency vehicle equipment, radios, lighting and siren equipment, Mobile Data Terminals, and In-Car Video Systems.
Performs other related work as required.

Qualifications

MINIMUM EDUCATION AND TRAINING

Education and Experience

Three years’ experience with equipment and software in area of responsibility.
An equivalent combination of education and experience sufficient to successfully perform the job's essential duties.

License and Certifications

A valid driver's license.

Successful passing results of Preemployment Drug Testing and Federal Background Check

Minimum Qualifications and Standards

Knowledge, Skills, and Abilities

Knowledge of:

Applicable hardware, software, and peripheral devices;
Vehicle installation practices;
Diagnostic analyzer tools and equipment;
Customer service principles;
Recordkeeping principles;
Basic inventory principles.
Must have experience with 12V. vehicles
Must have hand tools to include sockets, screw drivers, wrenches, wire strippers.
- Specialty tools will be provided.

Skill in:

Troubleshooting and resolving hardware, software, network, and peripheral problems;
Providing customer service;
Utilizing diagnostic analyzers and related equipment and tools;
Preparing records and reports;
Installing and configuring public safety equipment to include lights, wires, radios, computers, vehicle partitions and related peripherals;
Communicating technical information to a non-technical audience;
Monitoring inventory;
Communication, interpersonal skills as applied to interaction with coworkers, supervisors, the general public, etc. sufficient to exchange or convey information and to receive work direction.

Physical Requirements

The work requires exerting up to 75 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Additionally, the following physical abilities are required: