Installation Manager

SYNLawn; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company as an Installation Expert, where you will lead training programs for synthetic turf installation across North America. This dynamic role combines hands-on expertise with strong communication skills, ensuring quality and consistency in installation practices. You'll be responsible for developing training materials, conducting site audits, and collaborating with teams to enhance product knowledge. With up to 60% travel, this position offers a unique opportunity to shape industry standards and elevate installation excellence. If you're passionate about training and the turf industry, this is the perfect chance to make a significant impact.

Qualifications

• 5+ years of experience in synthetic turf installation across various applications.
• Proven ability to train crews and communicate effectively in training settings.

Responsibilities

• Lead hands-on training programs for proper installation techniques.
• Develop and maintain installation manuals and training resources.

Skills

Synthetic Turf Installation

Training and Education

Presentation Skills

Organizational Skills

Bilingual (English/Spanish)

Tools

Microsoft Office

Video Editing Software

Job description

3 days ago Be among the first 25 applicants

Location: Remote / U.S. Based (with Travel)

Job Summary:

The SYNLawn Installation Expert is a hands-on specialist responsible for conducting installation training programs for SYNLawn distributors, dealers, and professional installation teams across North America, with occasional travel abroad for specialty and flagship projects. This role combines technical field expertise with strong presentation and documentation skills, supporting SYNLawn’s commitment to quality and consistency in installation standards across all market segments.

The ideal candidate has extensive experience in synthetic turf installation across a variety of applications, as well as the ability to communicate clearly, lead in-person training sessions, and contribute to the development of technical resources and documentation.

Key Responsibilities:

Training & Field Support

• Lead crews (as needed) and hands-on training programs for distributors, contractors, and internal teams covering proper installation techniques, tools, site prep, safety, and finishing details.
• Support new distributor onboarding through technical training and field visits.
• Conduct in-field site audits and quality assessments, providing coaching and corrective guidance as needed.
• Assist with product demonstrations, installation clinics, and workshops at trade shows and events.
• Champion and oversee the GreensMaster Installation Certification program from recruitment to results, driving engagement and ensuring participant success.

Technical Documentation & Office Support

• Develop, maintain, and update installation manuals, job aids, and training resources for various turf applications (landscape, rooftop, putting greens, playgrounds, pet areas, etc.).
• Collaborate with the marketing and product development teams to create visual content, including photos, diagrams, and how-to videos.
• Document and report on training activities, site visits, and distributor performance related to installation standards.
• Support technical support ticketing or inquiry resolution as needed.

Product Knowledge & Internal Collaboration

• Maintain deep knowledge of SYNLawn product lines and accessories.
• Stay up to date on industry best practices, new installation technologies, and evolving codes or standards.
• Collaborate with R&D, operations, and sales teams to provide installation feedback for continuous product and process improvement.
• Participate in beta testing and validation of new tools or methods before wider rollout.

Qualifications:

• 5+ years of experience in synthetic turf installation, with exposure to a wide range of applications (residential, commercial, sports, rooftops, etc.).
• Proven ability to train and educate crews, customers, and partners in both small and large-group settings.
• Excellent presentation and communication skills—comfortable leading live demos and classroom-style training.
• Strong organizational and office skills with the ability to develop training content, reports, and instructional materials.
• Proficiency in Microsoft Office (Word, PowerPoint, Excel); familiarity with video editing software is a plus.
• Must be able to travel frequently and work independently in the field.
• Bilingual (English/Spanish) preferred but not required.

Travel Requirements:

• Up to 60% travel required, including domestic travel for distributor training, trade shows, and site visits.

Physical Requirements:

• This role involves hands-on product demonstrations and installation training.
• Must be able to kneel, bend, lift heavy objects and work in outdoor environments for extended periods.
• Comfortable with moderate physical labor in varied weather and terrain conditions.

Join SYNLawn and help elevate installation excellence across North America. Be a key player in shaping the industry’s best practices and ensuring quality, consistency, and craftsmanship at every job site.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Engineering and Information Technology

Industries

Wholesale Building Materials