Installation Manager

Everon; Maryland Heights (MO); On-site; USD 95,000 - 135,000; Full time

Job summary

Everon in Missouri Heights is seeking an experienced Operations Manager to plan, implement and manage the Commercial Install workforce, ensuring profitability and on-time completion.

You will supervise staff, coordinate materials, develop proposals, and support field technicians while meeting budget and client requirements. This role requires strong leadership, strategic thinking and travel readiness.

Qualifications

• 4 year degree required; Master’s Degree preferred.
• 5–7 years of business experience in sales and/or operations with 3+ years of field leadership.
• Strong understanding of fire, CCTV, security and card access systems; low-voltage systems.
• Knowledge of organizational effectiveness and operations management.
• Knowledge of financial and accounting principles and practices.
• Experience with employee relations, talent management, team building, customer service.
• Superior management, time management, planning and forward-thinking skills.
• Ability to travel; nights/weekends may be required.
• Familiar with NFPA 25 and NFPA 72 codes.
• Physical ability to climb ladders and lift up to 50 lbs.

Responsibilities

• Plan, implement and manage Commercial Install workforce activities.
• Meet gross profit objectives through field productivity, scheduling, billings, and cost control.
• Supervise, deploy personnel and coordinate materials to maximize profit.
• Manage indirect costs and expenses below budget levels.
• Complete work within client and company parameters.
• Provide sales support to ensure install field technicians are productive.
• Prepare proposals for potential clients.
• Set realistic schedules to maximize resource utilization.
• Coordinate activities of workforce to generate sales above standards.
• Determine staffing needs, interview, hire, develop and review staff annually.

Skills

Organizational effectiveness

Financial principles

Employee relations

Management skills

NFPA codes

Travel readiness

Time management

Planning

Interpersonal skills

Education

Bachelor's degree

Master’s degree

Job description

Duties:

• Responsible for planning, implementing and managing the activities of the Commercial Install workforce.




• Ensures the Commercial Install group meets company gross profit objectives through field productivity, scheduling, maximizing billings, and controlling costs.




• Provides adequate supervision and personnel deployment and utilization and materials purchasing and coordination to ensure maximum profit potential.




• Manages all indirect cost and expense below budget levels.




• Accomplishes all commercial Install work within client and company agreed parameters.




• Provides timely and adequate sales support to ensure install field technicians are fully productive.




• Responsible for preparing proposals for potential clients.




• Sets realistic schedule for self and subordinates to ensure maximum utilization of resources and timely completion of tasks.




• Direct coordinate activities of work force to generate sales at or above company standards.




• Determines staffing requirements, interview, hire, develop and manage new employees, or oversee those personnel processes. Manage all employee annual performance reviews and month end performance reviews in a timely manner.




• Prepares budget, manage revenues and expenses, drive new customer acquisitions, ensure great customer service and manage and prepare reports to document results.




• Authorize all expenditures handled directly by the department in adherence to company policy.




• May engineer, plan, schedule, service, program and or install simple to complex fire alarms systems and/or programming panels.




• Other duties as assigned.

Education/Certification:

• 4 year degree required. Master’s Degree preferred.

Experience:

• 5 – 7 years of business experience in sales and / or operations, with a minimum of 3 years of related Field Leadership experience preferably within the service industry and/ or with security, and previous Business Growth P&L responsibility preferred. Strong understanding of fire, CCTV, security and card access systems, low-voltage systems, installation and testing.

Skills/Requirements:

• Knowledge and experience in organizational effectiveness and operations management.




• Knowledge of financial and accounting principles and practices.




• Experience with employee relations, talent management/engagement, team building, customer service, and interpersonal skills.




• Superior management skills, excellent time management, planning, and forward-thinking skills.




• Must demonstrate ability to work with and influence peers and management.




• Expert familiarity with applicable codes (i.e. NFPA 25 and NFPA 72).




• Available for travel, which may include nights and weekends to accommodate customer’s schedule.




• Physical requirements may include, but is not limited to: climbing up or down ladders, occasional lifting up to 50lbs, stairs, scaffolding, ramps and the like; remaining in a stationary position, often standing or sitting for prolonged periods; moving about to accomplish tasks or moving from one worksite to another; moving in different positions to accomplish tasks in various environments including tight and confined spaces; and general office duties including use of a computer.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.