Installation Coordinator/Material Handler

Johnson Controls; Town of Colonie (NY); Sur place; USD 34 000 - 47 000; Plein temps

Avantages offerts par ce poste

Competitive benefits package

Résumé du poste

Johnson Controls seeks a detail‑oriented coordinator to manage installation jobs from first contact to closeout. You will schedule installers, communicate with customers, and ensure readiness and on‑time completion across multiple teams.

Ideal candidates have 3+ years in customer service and scheduling, strong organization, and proficiency with Outlook/Excel. A valid driver’s license is required, with competitive benefits offered.

Qualifications

• Three years of customer service and scheduling experience.
• Strong organizational skills and multitasking ability.
• Professional business communication, both written and verbal.
• Proficient with Microsoft Office (Outlook and Excel).
• Valid driver's license.

Responsabilités

• Coordinate installers and subcontractors on installation jobs.
• Schedule installations and ensure on-time completion.
• Contact customers within 48 hours of booking and update stakeholders.
• Track materials and manage paperwork for closeout.
• Update the Installation Portal with progress details.

Connaissances

Customer service

Scheduling

Excellent communication

Organizational skills

Professional business demeanor

Multitasking

Formation

High School Diploma or equivalent

Outils

Microsoft Office (Outlook, Excel)

Description du poste

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

Position Summary:

Handle a wide variety of duties and responsibilities including coordination of installers/Sub-Contractors onto installation jobs. The individual should be extremely organized, results oriented, self-motivated and can multi-task with attention to detail.

What you will do:

Work closely with our other internal departments to organize and schedule all installations from first customer contact to the closing out of the contract. Make initial contact with each customer within 48 hours of job booking. Communicate with internal and external customers to ensure installation site readiness i.e. construction progress, lift availability, network connectivity, proper personnel on-site, etc. Coordinate and schedule JCI technicians and subcontracted vendors using proprietary scheduling software to ensure on-time installation completion for each installation job. This includes initial installation meetings and each return trip thereafter. Create job packets with all pertinent installation job details and required forms and provide to Installers prior to job start. Track and verify on-time delivery of all materials needed to complete installations. Update all pertinent information in our Installation Portal so that all stakeholders are informed of installation progress from the time of booking to completion. Facilitate the timely closeout of each installation job by processing all necessary paperwork and maintaining clear communication with multiple internal departments, either directly or through follow-ups. Assist with other administrative tasks as directed by supervisor.

How you will do it:

Communicate effectively with both internal and external customers through telephone, email, or internal systems. Collaborate with local Sales and Strategic Account teams to address any installation concerns. Partner with installers, sub-contractors, install managers, and material handlers to achieve shared objectives.

What we look for:

• Required High School Degree or equivalent
• At least 3 years of customer service and scheduling experience.
• Strong organizational skills.
• Ability to communicate in a professional business manner.
• Knowledgeable in Microsoft Office applications (Especially Outlook and Excel).
• Excellent written and verbal communication skills.
• Ability to manage several tasks simultaneously.
• Ability to thrive in a fast-paced, dynamic environment while maintaining composure and focus.
• Valid Drivers License.

HIRING HOURLY RANGE:

$25.00-34.00 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.)

This position includes a competitive benefits package.

The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply.

To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers.

For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law.

To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

Johnson Controls: Enhancing the Intelligence of Buildings Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.