Installation Coordinator

Socket.dev; Glen Burnie (MD); On-site; USD 42,000 - 56,000; Full time

Job summary

Window Nation in Glen Burnie, MD is seeking an Installation Coordinator to perform essential administrative tasks that keep installations on schedule and customers satisfied. You will work closely with installers and sales to ensure accuracy and timely execution of projects.

This role requires verifying contract details post-sale, preparing labor and material sheets for quotes, coordinating vendor quotes, pre-installation forms, and tracking payments.

Qualifications

• High school Diploma or GED required.
• 2+ years of similar administrative support experience.
• Proficiency in Microsoft Office Suite required.
• CRM experience is a plus.
• Customer-centric mindset and ability to meet deadlines.

Responsibilities

• Verifies contract details post-sale.
• Prepares labor and materials sheets to request project quotes and final sheets for installation crews.
• Manages timeliness and accuracy of vendor quotes; approves final quotes.
• Prepares pre-installation inspection forms and researches inspection delays.
• Determines necessity of ancillary project expenses.
• Ensures gross profit levels are maintained.
• Ensures timely reconciliations.
• Ensures accuracy of reported Installer compensation.
• Collects payments as necessary.
• Performs other duties as assigned.

Skills

Administrative experience

Customer-centric mindset

Deadline-driven

High-pressure environment

Education

High school Diploma or GED

Tools

Microsoft Office Suite

CRM experience

Job description

One Goal, One Passion - Growth is Everything at Window Nation

Recruiting the best talent is one of Window Nation's main goals. With growth always being our number one priority, we're committed to finding and keeping the best employees possible. We want you to be your authentic self, we want you to love what you do, we want you to grow with us. Grow professionally and grow personally. We know that we all grow together at Window Nation, and we are proud of that. One Goal, One Passion - Growth is Everything at Window Nation.

Our Installation Coordinator performs a variety of administrative tasks related to our installations/services. They would be responsible for ensuring customer projects are executed timely and accurately.

Core Role Responsibilities

• Verifies contract details post-sale
• Prepares initial labor and materials sheets to request project quote; prepares final sheets for installation crews
• Manages timeliness and accuracy of vendor quotes; approves final quotes
• Prepares pre-installation inspection forms; researches and resolves inspection delays
• Determines necessity of ancillary project expenses
• Ensure gross profit levels are maintained
• Ensure reconciliations are done timely
• Ensures accuracy of reported Installer compensation
• Collects payments as necessary
• Performs other duties as assigned

Basic Qualifications

• High school Diploma or GED
• 2+ year of similar administrative support experience

Preferred Qualifications

• Proficiency in Microsoft Office Suite
• CRM (Customer Record Management) experience a plus
• Customer-centric mindset
• Demonstrated success in deadline-driven and high pressure environment
• Home Improvement/Home Services experience a plus

Window Nation cultivates a culture of inclusionthat respects our employees' individual strengths, views, and experiences. We believe our differences make us a better team – one that makes good decisions, drives innovation, and delivers better business results.

At this time, Window Nation is unable to provide sponsorship for employment visas now or in the future. Candidates must be authorized to work in the United States on a permanent basis without the need for current or future visa sponsorship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.